---
description: ¿Qué piensan los usuarios de Procare Solutions? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Procare Solutions gracias a Capterra Colombia.
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title: Procare Solutions - Opiniones, precios y características - Capterra Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software para guarderías](/directory/30108/child-care/software) > [Procare Solutions](/software/23486/procare-child-care-management)

# Procare Solutions

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> Solución todo en uno para gestión de datos de niños/personal, seguimiento de asistencia y comidas, contabilidad, cobro de la matrícula, gestión de las aulas y comunicaciones con los padres.
> 
> Veredicto: 2807 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa Procare Solutions?

Procare sirve a empresas y profesionales centrados en los niños que necesitan una solución integral para garantizar la eficiencia y la calidad del servicio en la gestión de sus centros.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.6/5** | 2807 Opiniones |
| Facilidad de uso | 4.4/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.6/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.5/5 | Basado en las opiniones generales |
| Funciones | 4.4/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Procare Software
- **Ubicación**: Medford, EE. UU.
- **Constitución**: 1992

## Contexto comercial

- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Canadá, Estados Unidos

## Funciones

- Calendario online
- Creación de informes/análisis
- Facturación
- Gestión de empleados
- Gestión de estudiantes
- Gestión de evaluaciones
- Gestión de las comunicaciones
- Gestión de programas de estudios
- Gestión financiera
- Inscripciones/incoporacionesr
- Meal/Nutrition Management
- Pagos en línea
- Portal de padres
- Portal de padres y estudiantes
- Procesamiento de pagos
- Seguimiento de la asistencia

## Integraciones (en total: 7)

- Checkr
- Gusto
- IntelliKid Systems
- KidKare Food Program
- Listen360
- QuickBooks Desktop
- QuickBooks Online

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Software para guarderías](https://www.capterra.co/directory/30108/child-care/software)

## Categorías relacionadas

- [Software para guarderías](https://www.capterra.co/directory/30108/child-care/software)
- [Software de administración escolar](https://www.capterra.co/directory/20014/school-administration/software)

## Alternativas

1. [KINDERPEDIA](https://www.capterra.co/software/174857/kinderpedia) — 4.8/5 (165 reviews)
2. [brightwheel](https://www.capterra.co/software/144060/brightwheel) — 4.7/5 (3256 reviews)
3. [Lillio](https://www.capterra.co/software/134048/himama-preschool-child-care-app) — 4.6/5 (3623 reviews)
4. [Daily Connect](https://www.capterra.co/software/180141/daily-connect) — 4.8/5 (306 reviews)
5. [Famly](https://www.capterra.co/software/155536/famly) — 4.7/5 (264 reviews)

## Opiniones

### "Have Yet to Find a Better Option :)" — 4.0/5

> **Jessica** | *24 de octubre de 2025* | 2128 | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: Procare Solutions provides our school with the best software option we have found. Every other year or so we shop around to see what newly exists or has been updated that might better accommodate; we have yet to find a competing software that does anywhere near what Procare accomplishes for anywhere near the price point.
> 
> **Puntos en contra**: Our school's enrollment and schedule structure (where students enroll in multiple classes and different programs through the year) requires several workarounds/nonintuitive uses of Procare Desktop's tracking \&amp; tags, as the generic options do not accommodate our schedule structure. Additionally, there are a handful of features in Procare Online/Procare App that we would prefer more flexibility/options for.
> 
> Procare Solution's support help and tech help are generally very responsive; the software options provide a decent (though not perfect) fit for our needs; the systems/technology generally functions as intended (with occasional tech glitches/system-wide issues).

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### "Assitant Director" — 5.0/5

> **Giovanna** | *10 de junio de 2026* | Administración educativa | Valoración de la recomendación: 6.0/10
> 
> **Puntos a favor**: The new Room Runner has been the feature I like most. It has helped improve efficiency and has been especially useful for planning for the upcoming school year. Being able to access information more easily has made forecasting enrollment and classroom needs much simpler. One enhancement I would love to see is the ability to view projected income and child assignments for the next three months directly within the" Outgoing and  Incoming tab". This would make long-term planning and budgeting even more effective.
> 
> **Puntos en contra**: While Procare offers many helpful features, I feel there are still several processes that could be further automated to improve efficiency. For example, when a child is assigned to a specific classroom or program, related tags should be applied automatically rather than requiring additional manual steps.&#10;&#10;I would also like to see more automation within billing. If a tuition rate or fee is attached to a specific program, the system should automatically apply those charges to the child's account when they are enrolled, reducing the risk of errors and saving administrative time.&#10;&#10;Another enhancement I would recommend is the addition of a school-wide communication wall or announcement board. Currently, most communications are sent through messages that generate emails, which can quickly overwhelm parents' inboxes. A centralized communication feed where families can view announcements, reminders, and updates would improve communication while reducing email volume.
> 
> Overall, my experience with Procare Solutions has been positive. It provides the tools we need to manage daily school operations, student information, billing, and family communication in one platform. While there are areas where additional automation and enhanced communication features would improve efficiency, the system does the job well and continues to support our administrative and operational needs.

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### "Promises Support, Delivers Silence" — 1.0/5

> **Kaitlyn** | *11 de marzo de 2026* | 2128 | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: I will say signing up was quick and easy, and communication during the sales process was fast and helpful. Unfortunately, that changed immediately after we became customers.
> 
> **Puntos en contra**: The biggest issue is customer support — or the complete lack of it. Before purchasing, support was responsive and helpful. After signing up, it has been nearly impossible to get ahold of anyone. Calls go unanswered, and emails often receive no response at all. In our case, we have never received a response back to emails asking for help. When you rely on software to manage payments and child care operations, not being able to reach support is unacceptable.
> 
> We chose Procare hoping it would make things easier for our staff and families. Instead, it has created constant stress. &#10;&#10;Another major concern is billing. Rates that were discussed and promised during the sales process are not what we are being charged. When questions come up about these discrepancies, there is no one available to resolve them. When money is involved, the inability to get answers is extremely concerning.&#10;&#10;We’ve also experienced software issues that affect daily operations, but again, there is no support available to help troubleshoot or fix them.&#10;&#10;This program is advertised as something that should make life easier for child care providers and staff who are already working hard to care for children. Instead, it has done the opposite. It adds frustration, confusion, and unnecessary stress to an already busy environment.&#10;&#10;For a company serving child care providers, reliable support should be the bare minimum. Unfortunately, that has not been our experience with Procare.

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### "Procare is an essential for child care" — 5.0/5

> **Marilyn** | *29 de abril de 2026* | 2128 | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Customer support is awesome, ease of use, communication with parents, billing ease, it helps anxious parents feel more at ease with pictures and updates
> 
> **Puntos en contra**: with the new update I have had difficulty with after entering activity and time then having a distraction it resets and I don't catch it and I have to go back and individually correct it for 18 students which didn't use to happen. Also when I switched from Stripe to in house $ collection the fees are huge I comparison. Although I have always loved and recommended Procare, this is almost a deal breaker
> 
> I love it and parents love the ongoing updates and communication. I love the ease of billing and not having to face to face ask for money each month

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### "ProCare is Pro-Parent" — 4.0/5

> **Danielle** | *29 de abril de 2026* | 2128 | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: VALUE FOR MONEY. Our families and I love that it's an all-in-one system. From payments, to newsletters and quick parent communication.
> 
> **Puntos en contra**: CUSTOMER SUPPORT. It has been really hard to get ahold anyone anytime that we've had an issue, problem or question. I'm still waiting to hear back about an issue I asked long ago.
> 
> The onboarding experience was really nice. However, it's been hard to contact anyone since then. I do worry about how I'm supposed to resolve these issues when I can't contact anyone about them.

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