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Sobre PRTG

500 000 razones para probar Paessler PRTG: esa es la cantidad de usuarios que confían en este software a diario. ¿Por qué no comenzar con una prueba gratis de 30 días?

Descubre más sobre PRTG

Puntos a favor:

Overall good product and gives needed visibility.

Contras:

The interface was a little weird to understand at first. However, I had to find how to add users and groups for alerts.

Valoraciones de PRTG

Evaluación media

Facilidad de uso
4,4
Atención al cliente
4,2
Funcionalidades
4,5
Relación calidad-precio
4,4

Probabilidad de recomendación

8,8/ 10

PRTG tiene una valoración global de <span class="">4,6</span> estrellas sobre 5 según las <span class="">246</span> opiniones de usuarios de Capterra.

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Filtrar opiniones (246)

Alvaro
Technical Engineer en Paraguay
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Control y visibilidad completo de los componentes de red y servidores.

5,0 hace 12 meses

Comentarios: 2 años implementando y mejorando PRTG me han demostrado que es una buena solucion facil de usar, y versatil.

Puntos a favor:

Su facilidad de implementacion, y los dashboard personalizables que se pueden armar para presentarlos de cara al cliente.

Contras:

Su servicio de soporte, si bien es de facil implementacion y mantenimiento, y extramandamente intuitivo, el servicio de soporte a veces tarda en responder.

Respuesta de Paessler GmbH

hace 7 meses

Dear Alvaro, Thank you for your feedback, highlighting the ease of implementation and customizable dashboards. We appreciate your comment regarding support response times and are actively working to improve this aspect. Your Paessler Team

Victor
Administrador de Infraestructura en Ecuador
Bienes de consumo, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Centralizar el estado de tu infraestructura y servicios

5,0 el año pasado

Comentarios: Muy buena para liberarse de trabajo manual y detectar a tiempo anomalias

Puntos a favor:

Con PRTG se logro la centralización del monitoreo de la infraestructura y servicios de TI.

Contras:

En los mapas no se pueden agrupar en un solo diagrama el uso de CPU, Memoria y otros de %

Respuesta de Paessler GmbH

hace 10 meses

Dear Victor, Thank you for your feedback! We're glad to hear that PRTG has effectively centralized your IT monitoring. We appreciate your suggestion regarding the grouping of CPU, Memory, and other usage percentages and will take it into consideration for future updates. Likewise, we're committed to continually improving our platform to better meet your needs. Your Paessler Team

Felix
Felix
Help Desk & Network Support en España
Usuario de Linkedin verificado
Tecnología y servicios de la información, 501-1.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Herramienta imprescindible en IT

5,0 hace 2 años

Comentarios: Utilizamos PRTG día a día para la monitorización de nuestros equipos y para poder anticiparnos a posibles incidencias mayores que ocasionen a su vez fuertes pausas en otros departamentos de la empresa.

Puntos a favor:

Lo que mas me ha gustado de este software es el sistema de alertas y la funcionalidad de los sensores que distribuidos en la red pueden aportar información mediante la cual se pueden tomar acciones preventivas o correctivas en cualquiera de los dispositivos involucrados.

Contras:

Lo que menos me ha gustado es la interfaz de la versión para móvil, sin embargo, sirve y cumple su función tal y como lo puede hacer en un ordenador de mesa o portátil.

Respuesta de Paessler GmbH

hace 2 años

Dear Felix, Thanks for sharing your review with us and the community! Would you like to give us further feedback or do you have any improvement requests? Become a PRTG Feedback Insider! You can find all information here: https://go.paessler.com/prtg-feedback-insiders Your Paessler Team

Carlos
INGENIERO SISTEMAS en Costa Rica
Administración gubernamental, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Uno de los mejores programas de monitoreo

5,0 hace 3 años

Puntos a favor:

Es muy fácil de usar, fácil de configurar e intuitivo.

Contras:

En relación con otros programas, es muy caro y sólo corre en windows.

Respuesta de Paessler GmbH

hace 3 años

Dear Carlos, Thank you for leaving us a review! Cheers, Paessler AG

Adam
Adam
Service Desk Manager en EE. UU.
Usuario de Linkedin verificado
Hospital y atención sanitaria, 501-1.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

PRTG Is a Great Tool for many Organizations

4,0 hace 9 meses

Comentarios: PRTG brings a lot of value to our organization and it works well to notify our Department immediately when something is down. We have a critical need for this. Some of the user interface and customization for alerts could be better though.

Puntos a favor:

PRTG works on Mac or PC! I can set it up to alert me only on certain items in my org tree by priority, and it works 100% and I don't ever miss notifications.

Contras:

Some alert settings could be more customizable or paused for a certain time period easier. The user interface could be setup a little cleaner and up to date.

Respuesta de Paessler GmbH

hace 9 meses

Dear Adam, We're happy to hear that PRTG meets the critical needs of your organization by alerting you promptly on both Mac and PC. Your ability to prioritize alerts ensures that you never miss important notifications. We appreciate your feedback on UI and customization and will strive to improve these aspects for a better user experience. Your Paessler Team

Randy
Sr. Systems Analyst en EE. UU.
Entretenimiento, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

PRTG helps to keep an eye on a real-time network in use for an event

4,0 hace 3 meses

Comentarios: Tracking local network devices at an event, and with notifications when something is offline have greatly helped to reduce the stress of keeping an eye on device uptime. a local overview of the network has been a great tool

Puntos a favor:

there's a lot to it, as such, it covers alot of ground. I'm sure there are templates and possibly scripting that I haven't explored or discovered, but what I have used for monitoring remote events has worked really well.

Contras:

there's a bit of learning curve, and as time permits, I hope to eventually get to dig into it. An intro at maybe a simpler level would be nice, with maybe an incentive track to learn more in-depth usage

Respuesta de Paessler GmbH

hace 3 meses

Dear Randy, Thank you for your feedback! We appreciate your insights on the learning curve and your suggestions for simplifying the onboarding process. We're glad to hear that PRTG has helped enhance your network monitoring during an event. Your Paessler Team

Laura
Marketing - Designer en España
Software informático, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

PRTG makes monitoring my network a breeze, keeping me informed and able to fix issues quickly.

3,0 hace 4 meses

Puntos a favor:

The customizable dashboards and alerts make staying on top of my network's health a cinch.

Contras:

The learning curve was a bit steep at first, and I wish there were more pre-built sensor options.

Respuesta de Paessler GmbH

hace 3 meses

Dear Laura, Thank you very much for your feedback about PRTG. We're glad that you find the dashboards and alerts helpful in your daily business. We are constantly working on developing pre-built sensors. Hopefully one of the upcoming sensors will fulfill your needs. Thanks for your review. Best, Your Paessler Team

Carlos
System Administrator en Canadá
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

PRTG is a great option to monitor your IT assets

4,0 hace 10 meses

Comentarios: The experience has been good in general. Once you get everything done in terms of configurations and custom settings, you basically need to keep watching the dashboard and your email for the notifications.

Puntos a favor:

I like the interface, which is very versatile and allows you to customize the views that are more important to you. I also like to receive notifications when something happens so we can quickly react and fix.

Contras:

Some of the sensors require very complex configurations and that sometimes prevents us to get the most from PRTG. The system is so complete that it also has too much settings for each sensor which sometimes makes the work of configuring them very exausting.

Respuesta de Paessler GmbH

hace 10 meses

Dear Carlos, Thank you for your detailed review! We're glad to hear that you find PRTG's interface flexible and customizable, allowing you to respond quickly to incidents. We're constantly working to simplify sensor configurations while maintaining the system's comprehensive capabilities. Likewise, we appreciate your feedback and are committed to improving your experience. Your Paessler Team

Balayo
Balayo
CLIENT PREMISES NETWORK SUPPORT en Uganda
Usuario de Linkedin verificado
Internet, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

BEST NETWORK MONITOR

5,0 hace 10 meses

Comentarios: Very great Experince especially for Network Monitoring and Tracking of the Different Network Devices and Sensors.

Puntos a favor:

1. Easy Access and Management of a large number of Both LANs and WANs on just a single window. 2. On-premises installation for full control over the company's data, configuration & updates. 3. Free Version of the Software with most of the core network management tools with its limitation being that it offers only 10 Sensors.

Contras:

Sensor Limitations: The Free Version of the Software is limited to only 10 sensors

Respuesta de Paessler GmbH

hace 10 meses

Dear Balayo, Thank you for your positive review! We're thrilled to hear that you find our network monitor easy to use and appreciate its comprehensive features, including on-premises installation. Just a heads up, the free version actually comes with 100 sensors, not just 10. Your Paessler Team

Amgad
CISO en Egipto
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Proactive Network Management Made Easy

5,0 hace 5 meses

Comentarios: The overview that PRTG provides about network health and performance is incredibly important in detecting and resolving a possible security threat at its quickest. This proactive approach reduces our downtime a great deal and increases our overall security posture.

Puntos a favor:

PRTG really excels at providing detailed network visibility. Customizable dashboards and real-time alerting enable strong security. The way this integrates with other existing systems, with deep reporting, makes my proactive management of risk much easier.

Contras:

While PRTG is feature-rich, the initial setup may be a little time-consuming. It would be nice if there were more streamlined configuration options for quicker deployment.

Respuesta de Paessler GmbH

hace 4 meses

Dear Amgad, Thank you very much for your detailed feedback on PRTG. We're glad to hear that you find it easy to visualize your network and devices and find our reporting easy to use and highly effective. It's great to know we are making your job easier. Best, Your Paessler Team

Mohammed
Mohammed
IP manager en Irak
Usuario de Linkedin verificado
Internet, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

PRTG review

5,0 hace 10 meses

Comentarios: we use PRTG on daily bases , check our product usage , product status (online/offline)
provide our customers with read only account helps both sides to monitor their services.

Puntos a favor:

reality and stability and rich functions that it does support.

Contras:

PRTG care , support bt email or support by phone , both are weak

Respuesta de Paessler GmbH

hace 9 meses

Dear Mohammed, Thank you for highlighting the pros of PRTG. We're glad to hear that you find it useful for daily monitoring, as well as providing customers with read-only accounts for service monitoring. Your Paessler Team

Markus
Development lead en Alemania
Ingeniería civil, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Reliable partner for IT Monitoring

4,0 hace 3 meses

Comentarios: Good reliable and stable partner for IT monitoring. We have been using it for years now.

Puntos a favor:

Wide range of available sensors. Easy setup.

Contras:

No probes for linux systems - although it is still possible to monitor linux devices.

Respuesta de Paessler GmbH

hace 3 meses

Dear Benedict, Thank you very much for your review of PRTG. We're thrilled that you find PRTG easy to use and that it effectively monitors your network. We are happy we made your job easier. Best, Your Paessler Team

Krunal
Cybersecurity Analyst en EE. UU.
Tecnología y servicios de la información, 10.000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

PRTG Performance Review

4,0 hace 4 meses

Puntos a favor:

PRTG captures a big picture overview of an organization's entire infrastructure, the good and the bad which creates a reliable source for users who are seeking for monitoring purposes.

Contras:

PRTG can benefit by having more alert settings in different situations or having the ability to pause on certain devices at the discretion of the user.

Respuesta de Paessler GmbH

hace 4 meses

Dear Krunal, Thank you very much for your detailed feedback on PRTG. We're glad that you find it easy to use to monitor your IT infrastructure. We are happy we made your job easier and support your companys' needs. Best, Your Paessler Team

Adrian
CTO en España
Bienes de consumo, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

PRTG keeps my network in check, no more surprises

5,0 hace 4 meses

Puntos a favor:

User-friendly interface, reliable monitoring

Contras:

Limited customization options, expensive for larger networks

Respuesta de Paessler GmbH

hace 4 meses

Dear Adrian, Thank you very much for your detailed feedback about PRTG. We're glad that you find it easy to use and results in reliable IT monitoring for you . We are happy we made your job easier and support your companys' needs. Best, Your Paessler Team

Mohmad
Infra Architect en India
Gestión de organizaciones sin ánimo de lucro, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

PRTG Review

4,0 hace 10 meses

Comentarios: Fairly Good to work with it. Ease of UI and can create custom sensors.

Puntos a favor:

Alerting is on time and can connect most of the devices.

Contras:

Network scanning is not accurate and it cannot scan multiple networks even if it has access to it. Maybe I am wrong but that is what I experienced.

Respuesta de Paessler GmbH

hace 10 meses

Dear Mohmad, Thanks for your positive feedback! We're pleased to hear that you find our alerting system reliable and appreciate the ease of use of our user interface along with the flexibility to create custom sensors. We're committed to continually improving our platform to better meet your needs. Your Paessler Team

Paul
Responsable On-Premise et Cloud Infrastructure en Francia
Comercio minorista, 501-1.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

PRTG is a good monitoring tools

5,0 hace 10 meses

Puntos a favor:

PRTG is not only easy to deploy but also easy to maintain, providing real-time alerts to infrastructure and server issues

Contras:

There's no mobile app with Azure SSO. The product has no another defects.

Respuesta de Paessler GmbH

hace 10 meses

Dear Paul, Thanks for your positive feedback! We're glad to hear that PRTG's ease of deployment and maintenance, along with its real-time alerts, have been valuable for your infrastructure monitoring needs. Your Paessler Team

RICHARD
Head of Compliance and IT en RU
Telecomunicaciones, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

See what you cant

5,0 hace 10 meses

Puntos a favor:

Simple and easy to use interface makes network monitoring easy.

Contras:

Some of the censors can be quite difficult to configure.

Respuesta de Paessler GmbH

hace 10 meses

Dear Richard, Thank you very much for your review! Check out our how-to guides and our YouTube channel to get the most out of PRTG. Your Paessler Team

Lars
System Engineer en Suiza
Servicios para el consumidor, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Easy to install, configure, maintain and use monitoring System

5,0 hace 10 meses

Puntos a favor:

- ease of use - ease of installation - ease of maintenance - Variation of integrated monitors and sensors - ability to install scripted and other manual monitors and sensors

Contras:

there is not a lot I can wirte here, maybe sometime the lack of support by phone

Respuesta de Paessler GmbH

hace 10 meses

Dear Lars, Thank you for your detailed feedback! We're pleased to hear that our monitoring system met your expectations with its ease of installation, configuration, and maintenance, as well as its wide range of built-in monitors and sensors that provide flexibility. Your Paessler Team

Alpesh
IT Director en RU
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Monitoring

5,0 hace 9 meses

Puntos a favor:

Great monitoring functionality. Lots of options to monitor pretty much everything.

Contras:

Lack of mfa for builtin accounts. Need to use 3rd party tools to use mfa.

Respuesta de Paessler GmbH

hace 9 meses

Dear Alpesh, Thank you for your feedback! We're glad you like our monitoring features, which offer a wide range of options to meet your needs. We'll continue to enhance our features to provide you with great monitoring for all aspects of your system. Your Paessler Team

Patrick
IT Director en Alemania
Ingeniería industrial o mecánica, 501-1.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great Monitoring for SMB

5,0 hace 10 meses

Puntos a favor:

Many standard sensor temlates, easy to write custom sensors e.g. via PowerShell

Contras:

Azure / M365 monitoring / sensors could be expanded in the mid-term future

Respuesta de Paessler GmbH

hace 10 meses

Dear Patrick, Thank you for your feedback! We're constantly working to improve our monitoring capabilities, including expanding Azure/M365 monitoring, to better meet your needs in the future. Your Paessler Team

Danny
IT Manager en Sudáfrica
Importación y exportación, 1.001-5.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

PRTG review

5,0 hace 10 meses

Puntos a favor:

Mobile Application is the beast feature.

Contras:

I do not have anything that I do not like about PRTG

Respuesta de Paessler GmbH

hace 10 meses

Dear Danny, Thank you for your positive feedback! We're glad to hear that you're enjoying our mobile application. If you ever have any suggestions or feedback in the future, feel free to reach out. Your Paessler Team

Ducher
CISO en Francia
Salud, bienestar y deporte, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Perfect took for monitoring

5,0 hace 10 meses

Puntos a favor:

It is very easy to setup and you can monitor a large category of devices.

Contras:

No big deal, it's a very simple tool to handle. Map creation may take a little time.

Respuesta de Paessler GmbH

hace 10 meses

Thank you for your positive feedback! We're thrilled to hear that our monitoring tool met your expectations and provided ease of setup across a wide range of devices. Your Paessler Team

Carolina
Carolina
NOC1 Support Engineer en Colombia
Usuario de Linkedin verificado
Telecomunicaciones, 501-1.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

the best IT infrastructure analysis with PRTG

4,0 hace 2 años

Comentarios: As technical support of our organization focused on LATAM customers we have made use of different tools with which we monitor the entire deployment of fiber optic network in different countries, PRTG stands out within that palette of monitoring tools since it allows remotely and through its different communication protocols to connect remotely with the different equipment and resources and obtain from them clear and accurate data, In addition, we can geographically locate the different sensors and program preventive alarms according to their impact on the network, the notifications are instantaneous and arrive simultaneously to the personnel who are active in the shift for their immediate reaction.

Puntos a favor:

When we talk about PRTG we immediately think of a very consistent, stable and oriented tool for the analysis and monitoring of all our network resources, being part of NOC Colombia through PRTG I can have a global view of the status of the fiber optic network and the transport layer equipment involved in it, provides detailed metrics that help us to diagnose the different failures reported by our users and incidentally to generate the trubleshooting of the different failures reported on the access network. Referring to the tool I can say that it has a very complete interface with its different functions strategically located and able to allow adaptation to our needs.

Contras:

Based on the criteria of the number of network components (servers, switches, routers, virtual machines) it is necessary to evaluate the type of license which depends on the number of sensors that are required to have absolute vision of all these teams, therefore, the associated costs will rise, although seeing the cost/benefit ratio is justifiable that investment.

Respuesta de Paessler GmbH

hace 2 años

Dear Carolina, Thank you for your positive review of PRTG. We're thrilled to hear that our tool provides you with a consistent and stable analysis and monitoring solution for your network resources. It's great to know that PRTG offers a global view of the fiber optic network and transport layer equipment, helping you diagnose and troubleshoot reported failures effectively. We appreciate your feedback on the comprehensive interface and its adaptability to your specific needs. We're committed to continuously enhancing PRTG to meet your expectations. Your Paessler Team

Gideon
Gideon
Information Security Analyst en Ghana
Usuario de Linkedin verificado
Banca, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

PRTG Network Monitor

4,0 hace 2 años

Puntos a favor:

Comprehensive Monitoring Features: PRTG Network Monitor includes a variety of monitoring features, such as bandwidth monitoring, device health monitoring, server monitoring, application monitoring, and more. It supports a number of protocols and technologies, enabling businesses to keep an eye on many facets of their network infrastructure and gain visibility into its performance, availability, and resource usage.Alerting and Notifications: PRTG Network Monitor offers customizable alerting and notification features to promptly inform IT teams about critical network events or performance issues. It supports various alerting methods such as email notifications, SMS, push notifications, and more. Users can define thresholds and conditions to trigger alerts and ensure timely response to network incidents.

Contras:

Interface Customization Limitations: While PRTG Network Monitor provides customizable dashboards and reports, some users may find limitations in terms of design flexibility and customization options. Users with specific visual preferences or those requiring highly tailored reports may find the available customization options somewhat limited.

Respuesta de Paessler GmbH

hace 2 años

Dear Gideon, Thank you for highlighting the comprehensive monitoring features and customizable alerting capabilities of PRTG. We designed our system to provide businesses with extensive visibility into their network infrastructure and enable timely responses to critical network events. We appreciate your feedback! Your Paessler Team

SHAMEER
Manager IT en Emiratos Árabes Unidos
Seguridad informática y de redes, 1.001-5.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Monitor everything

4,0 hace 10 meses

Puntos a favor:

It has capability to monitor multiple sensors, also.like its graphical representations.

Contras:

Remote location devices reacheability is the least

Respuesta de Paessler GmbH

hace 10 meses

Dear Shameer, Thanks for your positive feedback! We're pleased to hear that you appreciate PRTG's ability to monitor multiple sensors and its intuitive graphical displays. Your Paessler Team