--- description: ¿Qué piensan los usuarios de ManyChat? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de ManyChat gracias a Capterra Colombia. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ManyChat - Opiniones, precios y características - Capterra Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software de inteligencia artificial](/directory/30938/artificial-intelligence/software) > [ManyChat](/software/206636/manychat) # ManyChat Canonical: https://www.capterra.co/software/206636/manychat Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.co/software/206636/manychat?page=2) > Crea fácilmente bots de Facebook Messenger para marketing, ventas y asistencia. > > Veredicto: 72 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 72 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.0/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.2/5 | Basado en las opiniones generales | | Funciones | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: ManyChat ## Contexto comercial - **Precio inicial**: US$ 15,00 - **Modelo de precios**: (versión gratuita disponible) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500 - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - Asistencia al cliente - Chat en tiempo real dirigido a consumidores - Chat en vivo - Chat proactivo - Chat y mensajería - Chatbot - Comunicación multicanal - Creación de informes/análisis - Creación de marca personalizable - IA y aprendizaje automático - Procesamiento de lenguaje natural - Respuestas automáticas - Robot preconfigurado - Segmentación - Third-Party Integrations ## Integraciones (en total: 10) - ActiveCampaign - Google Sheets - Kit - Klaviyo - Mailchimp - Make - PayPal - Shopify - Stripe - Zapier ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Chat ## Categoría - [Software de inteligencia artificial](https://www.capterra.co/directory/30938/artificial-intelligence/software) ## Categorías relacionadas - [Software de inteligencia artificial](https://www.capterra.co/directory/30938/artificial-intelligence/software) - [Herramientas de IA para marketing](https://www.capterra.co/directory/34136/ai-marketing-tools/software) - [Software de asistente de ventas con IA](https://www.capterra.co/directory/34135/ai-sales-assistant/software) - [Herramientas de automatización de marketing](https://www.capterra.co/directory/6/marketing-automation/software) - [Herramientas de marketing conversacional](https://www.capterra.co/directory/31562/conversational-marketing-platform/software) ## Alternativas 1. [Tidio](https://www.capterra.co/software/144040/tidio-chat) — 4.7/5 (590 reviews) 2. [Wati](https://www.capterra.co/software/204314/wati) — 4.6/5 (202 reviews) 3. [Denser AI](https://www.capterra.co/software/1064391/denser-ai) — 5.0/5 (31 reviews) 4. [Zipchat](https://www.capterra.co/software/1056535/zipchat) — 4.8/5 (26 reviews) 5. [Intercom](https://www.capterra.co/software/134347/intercom) — 4.5/5 (1131 reviews) ## Opiniones ### "The reference app for conversational design" — 5.0/5 > **Luciano** | *2 de diciembre de 2021* | Servicios de información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The product is very easy to use: despite its high potential and the many things it allows you to do, the menus and features are always organized in an orderly and logical way. Good responsiveness and stability > > **Puntos en contra**: I feel the lack of being able to make chatbots for the web channel: at the moment you can only create bots for Messenger, Email, SMS, Telegram, WhatsApp, and Instagram. In the free plan you can't do almost anything. > > Overall experience excellent: we are dealing with a product that does many things and does them well. After an initial start a bit quiet and with few integrations, ManyChat has been able to conquer and establish itself in the market for advanced features, such as integrations and templates. This is the platform that I recommend to anyone who is starting from scratch. ----- ### "The revolutionary ChatBot ever developed" — 4.0/5 > **Mugume** | *5 de octubre de 2023* | Entretenimiento | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Its automation features, multi-channel support, and lead generation tools. I found the software to be rather user-friendly, particularly when setting up automatic messaging sequences and chatbots. Integrating with already-existing business processes can take several forms depending on the workflow's complexity and the particular tools and systems being used. It also provides integration possibilities with various outside technologies, making it simpler for organizations to integrate it with their current tech stack. > > **Puntos en contra**: Requests for more functionality on the free plan, a learning curve for sophisticated automation, sporadic problems integrating based on current infrastructure, worries about shifting platform rules, and more. Although I found the platform to be user-friendly for creating chatbots, integrating it with some particular business processes proved to be somewhat challenging. > > I have typically been pleased with the ManyChat platform as a user. ManyChat has helped me overcome a variety of company obstacles, such as automating lead creation, marketing, and customer service. I value the advantages I've experienced, including increased effectiveness in managing repetitive activities, improved user engagement through tailored interactions, and the capacity to communicate with a larger audience via various channels. In order to better improve my experience, I have also mentioned platform policy difficulties and wanted extra functionality. Overall, ManyChat has shown to be an effective tool for boosting client interaction and optimizing my business procedures. ----- ### "It's great if you have a large, active, and engaged following" — 3.0/5 > **Joy** | *4 de noviembre de 2024* | Comercio minorista | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: Keywords, Referral Links, Sequences. I loved that I could use it for both Facebook and Instagram. The automation allowed me to connect with customers without having to be tied to my phone responding to messages. > > **Puntos en contra**: During the pandemic, I used the program a lot, but it was becoming cost prohibitive. Manychat charges based on the number of subscribers you have, even if you never message them. Which is problematic when you take into account spam and bots. I was paying for people I wasn't even talking to. > > Overall, it was positive, and honestly, I may become a customer again one day. ----- ### "Great messenger chatbot and SMS marketing tool\!" — 4.0/5 > **Usuario verificado** | *21 de diciembre de 2021* | Bienes de consumo | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Capture leads directly from Facebook / Instagram messenger using live chat support icons embedded on your web pages or directly from your social media channels. Automated response workflows make it easy to setup a customer journey, provide FAQs more organically, and capture emails or phone numbers for future marketing. > > **Puntos en contra**: ManyChat has some decent API options via Zapier which allows access to most tools and native integrations with CRMs like Hubspot and Salesforce. However, this is only contact data and not behaviors. A more comprehensive integration on the CRM contact record that links to ManyChat's SMS and chat activity would be very useful for sales lead scoring and customer service. > > ManyChat is a comprehensive chatbot that will meet most professional marketers' needs. The free version would be sufficient in most small business applications. Highly recommend the automation and messenger campaign marketing tools. ----- ### "An Exotic Online Chatbot" — 5.0/5 > **Montrez** | *15 de noviembre de 2023* | Construcción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I like how ManyChat supports integration with popular messaging apps like Facebook Messenger and Instagram. With a lot of companies you would not be able to do as much with Facebook Messenger and Instagram but ManyChat lets you. > > **Puntos en contra**: Only thing I didn’t like about ManyChat is its support system. It seemed like you were almost not able to reach them. But overall, a great user base that helps out on other social media platforms. > > Overall Experience with ManyChat was phenomenal, i would definitely advise you to give it a try. ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.co/software/206636/manychat?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co/software/206636/manychat) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | it | | | pt | | | pt-PT | | ----- ## Datos estructurados