--- description: ¿Qué piensan los usuarios de Zoho Commerce? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Zoho Commerce gracias a Capterra Colombia. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho Commerce - Opiniones, precios y características - Capterra Colombia 2026 --- Breadcrumb: [Inicio](/) > [Plataformas de comercio electrónico](/directory/3/ecommerce/software) > [Zoho Commerce](/software/202282/zoho-commerce) # Zoho Commerce Canonical: https://www.capterra.co/software/202282/zoho-commerce Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.co/software/202282/zoho-commerce?page=2) > Con Zoho Commerce, puedes crear tu propia tienda online. Obtén una tienda online de diseño profesional, pero sin un precio de diseñador. > > Veredicto: 58 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Zoho Commerce? Zoho Commerce ofrece planes competitivos que se adaptan a cada necesidad, requisito y presupuesto con el objetivo de satisfacer las diferentes necesidades de emprendedores/startups de eCommerce en crecimiento, pymes y grandes empresas. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 58 Opiniones | | Facilidad de uso | 4.3/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.2/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.2/5 | Basado en las opiniones generales | | Funciones | 3.9/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Zoho - **Constitución**: 1996 ## Contexto comercial - **Precio inicial**: EUR 15,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil) - **Idiomas admitidos**: alemán, chino, chino tradicional, coreano, español, francés, indonesio, inglés, japonés, portugués, tailandés, vietnamita - **Países disponibles**: Alemania, Arabia Saudita, Australia, Brasil, Canadá, Chile, Egipto, Emiratos Árabes Unidos, España, Estados Unidos, Filipinas, Francia, Guadalupe, India, Indonesia, Italia, Japón, Kenia, Maldivas, México y 5 más ## Funciones - Acceso móvil - Arrastrar y soltar - Biblioteca de contenidos - Búsqueda/filtro - CRM - Carro de compra - Catalog Management - Categorización/Agrupación - Creación de catálogos - Creación de informes y estadísticas - Creación de informes/análisis - Dominios personalizados - Edición en tiempo real - For Small Businesses - Formas de pago - Generador de tiendas electrónicas - Gestión de SEO - Gestión de canales - Gestión de comercio electrónico - Gestión de contenidos - Gestión de envíos - Gestión de ingresos - Gestión de inventarios - Gestión de modelos - Gestión de opiniones - Gestión de pedidos - Gestión de precios - Gestión de promociones - Gestión de páginas web - Gestión de órdenes de compra - Importación y exportación de datos - Integración del mercado - Marketing multicanal - Marketing por correo electrónico - Personalización - Plantillas prediseñadas - Páginas de aterrizaje y formularios web - Seguimiento de inventario - Seguridad de datos - Third-Party Integrations - Website Hosting ## Integraciones (en total: 29) - 2Checkout - Avalara - CSG Forte - EasyPost - Easyship - Envia.com - FedEx Ship Manager - Forte - Google Analytics 360 - Mailchimp - PayPal - Razorpay - Shiprocket - Stripe - Weglot … y 14 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Plataformas de comercio electrónico](https://www.capterra.co/directory/3/ecommerce/software) ## Categorías relacionadas - [Plataformas de comercio electrónico](https://www.capterra.co/directory/3/ecommerce/software) - [Software de comercio electrónico para pequeñas empresas](https://www.capterra.co/directory/31259/small-business-ecommerce/software) - [Software de comercio electrónico multicanal](https://www.capterra.co/directory/31281/multi-channel-ecommerce/software) - [Software de control de inventarios](https://www.capterra.co/directory/30106/inventory-control/software) - [Software para la creación de páginas web](https://www.capterra.co/directory/30935/website-builder/software) ## Alternativas 1. [Shopify](https://www.capterra.co/software/83891/shopify) — 4.5/5 (6667 reviews) 2. [Wix](https://www.capterra.co/software/169007/wix) — 4.4/5 (10606 reviews) 3. [Squarespace](https://www.capterra.co/software/143461/squarespace) — 4.5/5 (3384 reviews) 4. [Square Online](https://www.capterra.co/software/199711/square-online) — 4.6/5 (327 reviews) 5. [GoDaddy Website Builder](https://www.capterra.co/software/182500/godaddy-website-builder) — 4.2/5 (1377 reviews) ## Opiniones ### "Zoho Commerec for simple ecommerce" — 4.0/5 > **aka** | *31 de mayo de 2021* | Tecnología y servicios de la información | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Other similar softwares don't have as much options for customizing as Zoho Commerce has to be honest. Customizations process is easy and simple to proceed with. The addon option for apps little plugins helps get job done without much hassle. > > **Puntos en contra**: The support is not that great. Support staff themsilves have lack of product knowledge at this point of time. The UI lags a bit with pieces of smal bugs here and there. > > Generally my experience with Zoho commerce is smooth and satisfactory. I would suggest small sized and beginners to go for it for a hands on experience of ecommerce world. ----- ### "One Single Software to Manage it ALL" — 4.0/5 > **Ashish** | *8 de febrero de 2023* | Comercio minorista | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Zoho Commerce has a tight integration with corresponding backend systems like Books, Inventory, SalesIQ, CRM etc which means that it becomes very easy to manage the after sales actions like order \& inventory management, accounts, customer relationship etc. > > **Puntos en contra**: Most critical missing feature is bulk upload of product images and specifications. It takes a LOT of time to bulk upload products via excel and then map each variant manually to image in GUI. > > Overall experience (tech system, features, security, integrations, support) has been quite good. Also, Zoho Commerce need to have a dedicated customer care toll free call facility as well as real time chat facility like their other products. Zoho Commerce is a customer facing software (unlike Books) hence it becomes critical to get support from Zoho team. ----- ### "After using for more than 6 months" — 3.0/5 > **Abhishek** | *1 de abril de 2022* | Comercio minorista | Valoración de la recomendación: 4.0/10 > > **Puntos a favor**: Easy integration with Zoho inventory and Books so invoicing and inventory management is much easier, integration with Google, FB etc is good > > **Puntos en contra**: Very less known in market, many 3rd party players do not provide support for this. Buggy many a times. Payment gets stuck in Razorpay. If you are suing multiple warehouses, commerce show stock combining from all warehouses even though we assign 1 particular warehouse to commerce. ----- ### "Best In class and Best ecommerce solution" — 5.0/5 > **sushil** | *31 de mayo de 2022* | Hardware informático | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: This software has given us the freedom to work from anywhere and syncing our inventory to accounts to control of every transaction in all aspects, not only this we can control lot of things from our mobile apps > > **Puntos en contra**: nothing much yes some features which we need to try as per our marketing and sales strategy is the limitation on all saas based ecommerce platform whether it is shopify or big commerce > > we are building the biggest B2B parts and accessories store in India for service centers, field engineers and repair shops. we have the freedom to move our business from B2B to B2B2C with lot of other supporting apps like zoho salesiq, marketing automation and zoho campaigns ----- ### "Zoho Commerce has changed the way our customers now shop and place orders\!" — 5.0/5 > **Farhan** | *28 de julio de 2022* | Comercio mayorista | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The software is easy to use, has a variety of design templates to choose from, easily synchronizes with other Zoho and non-Zoho applications, and is as good as any top-of-the-line e-commerce application on the market today. > > **Puntos en contra**: We found only a few features missing but it is also due to the fact that our business model requires features that are not common to most other e-commerce businesses. On this front, the Zoho design and engineering teams have been very cooperative and are working with us to incorporate these custom features for us. > > We always had a traditional method of receiving orders and providing stock availability to our wholesale customers, via email and phone calls. This resulted in a very time-consuming and costly process for our company. With Zoho Commerce, our customers are now able to see the stock status of our products in real-time and place their orders without having to call us. Our cost and time savings have thus increased considerably. ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.co/software/202282/zoho-commerce?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co/software/202282/zoho-commerce) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Datos estructurados