--- description: ¿Qué piensan los usuarios de Bugfender? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Bugfender gracias a Capterra Colombia. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bugfender - Opiniones, precios y características - Capterra Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de registros](/directory/30856/log-management/software) > [Bugfender](/software/191157/bugfender) # Bugfender Canonical: https://www.capterra.co/software/191157/bugfender Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.co/software/191157/bugfender?page=2) > Registro remoto, creación de informes de fallas, comentarios de usuarios dentro de la aplicación para desarrolladores de aplicaciones. Bugfender registra prácticamente todo para cualquier usuario dado. > > Veredicto: 22 usuarios lo han valorado con **4.2/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Bugfender? Desarrolladores de iOS, de Android, de JavaScript y otros desarrolladores de aplicaciones en general. También para equipos de prueba/control de calidad de aplicaciones y equipos de asistencia al cliente. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.2/5** | 22 Opiniones | | Facilidad de uso | 4.1/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.2/5 | Basado en las opiniones generales | | Funciones | 4.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Beenario - **Constitución**: 2014 ## Contexto comercial - **Precio inicial**: EUR 29,00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (desktop) - **Idiomas admitidos**: inglés - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 209 más ## Funciones - Archivo y conservación - Auditoría de problemas - Creación de informes y estadísticas - Gestión de tickets - Panel de comunicaciones - Registro de auditoría - Registros de eventos - Registros del servidor - Seguimiento de problemas - Visualización de datos ## Integraciones (en total: 11) - Basecamp - Bitbucket - Freshdesk - GitHub - Intercom - Jira - Redbooth - Slack - Trello - Zapier - Zendesk Suite ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 ## Categoría - [Software de gestión de registros](https://www.capterra.co/directory/30856/log-management/software) ## Categorías relacionadas - [Software de gestión de registros](https://www.capterra.co/directory/30856/log-management/software) - [Sistemas de seguimiento de errores](https://www.capterra.co/directory/30090/bug-tracking/software) - [Herramientas de seguimiento de problemas](https://www.capterra.co/directory/30675/issue-tracking/software) ## Alternativas 1. [ManageEngine Firewall Analyzer](https://www.capterra.co/software/172277/manageengine-firewall-analyzer) — 4.5/5 (241 reviews) 2. [Datadog](https://www.capterra.co/software/135453/datadog-cloud-monitoring) — 4.6/5 (357 reviews) 3. [Splunk Enterprise](https://www.capterra.co/software/94317/splunk) — 4.6/5 (259 reviews) 4. [Logmanager](https://www.capterra.co/software/1068855/Logmanager) — 5.0/5 (16 reviews) 5. [Jira](https://www.capterra.co/software/19319/jira) — 4.4/5 (15312 reviews) ## Opiniones ### "Easy to use, reliable, and awesome support team" — 4.0/5 > **Angelo** | *13 de abril de 2020* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Easy to implement and dashboard is very helpful. > > **Puntos en contra**: Issues are not currently aggregated and makes it hard to close if there are many instances of the same issue. Our team have automate this since it takes time to close everything. > > They team continuously update the software and listens to their customer. ----- ### "Bugfender is a must to have solution." — 5.0/5 > **Vardan** | *8 de abril de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: We really appreciate how well the logs are structured, and the offline caching has been incredibly useful. As a construction-focused mobile software company, many of our job sites are in remote areas where internet connectivity is limited or completely unavailable. > > **Puntos en contra**: The pricing structure jumps from 1 million to 5 million. I wish there was a tier in between. > > We're very satisfied with the platform—it has significantly improved our troubleshooting process. The dashboard is user-friendly and provides all the key information we need at a glance. Previously, we stored logs on our own servers, and during service issues, accessing them was often impossible, making troubleshooting quite difficult. With Bugfender, that experience has dramatically improved. ----- ### "Normal and friendly tool" — 3.0/5 > **Mohammad** | *31 de marzo de 2020* | Seguridad informática y de redes | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: It's very easy to setup and use It's very fast and you can see the logs on the server side very quickly and help you to find the root cause. > > **Puntos en contra**: you can't disable it in specific ViewController or ... ( imaging the user enter the sensitive information and you don't want to send them to the server ( PinCode and ...) but every time as you are using swizzling and ... can't disable it per ViewController or other places. the search is one of the main functionalities on these tools but really it's not powerful and I identified a bug and reported it about search with string + numbers but I waste my time to follow up and it was hard to talk and educate the support team. also I noticed the iOS/Android logo doesn't show correctly on the dashboard last but not least, we need search on the contents of the issue too, not only the logs\! > > I ----- ### "General Review" — 4.0/5 > **Alon** | *31 de marzo de 2020* | Salud, bienestar y deporte | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: 1. I like that I can view my own logs that I placed in the code. 2. The option to "filter by" is great. 3. There is a significant improvement in performance. 4. There is a significant improvement in UI. > > **Puntos en contra**: 1. The crash report "filter by" is very limited. 2. The crashes usually don't say much, it's very hard to investigate, understand the origin of the crash and how to resolve. 3. The overall performance of the logs and crashes can improve significantly. 4. The "filter by" version has duplication and not working as expected, especially in the crash report. 5. Sometimes it takes time until the logs appear in the web view. 6. When you go into a certain log you have to scroll a lot to get more information. 7. When you download a log it's not understandable how much of the entire log will be downloaded. 8. How can I resolve a crash and not see it anymore? \* The most important thing is that I'm working with another "crash report" tool - Raygun, and we have very different crashes there and much less, so now I'm not even sure that everything in your crash report is indeed a crash. for instance, in Raygun, I can get 2-5 crashes in a certain week and your report will say that I've got a few hundred. ----- ### "Easy way to have remote logging" — 4.0/5 > **Pedro** | *31 de marzo de 2020* | Tecnología y servicios de la información | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I really like how it was simple to add to the app, and simples to use for simple cases. > > **Puntos en contra**: Searching and filtering logs is not as powerful as it could be. > > I'd still recommend it's use in every project that has the need for remote logging. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.co/software/191157/bugfender?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co/software/191157/bugfender) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Datos estructurados