Opiniones de EngageBay CRM

Solución integral de CRM con inconvenientes menores

Comentarios: A pesar de los inconvenientes menores, he tenido una experiencia positiva con EngageBay. Se ha convertido en una parte esencial de mis operaciones comerciales y he visto una mejora significativa en mis esfuerzos de marketing y ventas desde que adopté esta plataforma.

Puntos a favor:

Me encanta especialmente la interfaz de usuario intuitiva y la fácil integración con otras herramientas. Considero que las funciones de automatización de marketing son de primera categoría, lo que me ahorra mucho tiempo y esfuerzo en la gestión de mis campañas.

Contras:

Si bien aprecio las amplias funciones que ofrece EngageBay, experimenté algunos contratiempos. Me di cuenta de que el software puede ser algo lento a veces, lo que puede ser frustrante cuando trato de hacer el trabajo rápidamente.

Todo en un mismo lugar

Puntos a favor:

Su gran variedad de herramientas abarcan la mayoria de los requerimientos de quien lo adquiere.

Contras:

Podria ser un poco complicado de enterner cuando recien se implementa pero todo es de practica y costumbre.

Es estupenda.

Puntos a favor:

Es una herramienta de facil aprendizaje, intuitiva y acorde con lo que uno necesita.

Contras:

Hace falta imcorporar funciones como Google Meet

Plataforma de CRM completa y flexible

Comentarios: Un CRM sólido con una amplia gama de características. Es fácil de usar y ofrece una buena relación calidad/precio

Puntos a favor:

Es relativamente barato y tiene excelente relación Calidad/Precio, cumple muy bien como CRM, ofrece una amplia gama de características que pueden ayudar a las empresas de todos los tamaños a mejorar su gestión de clientes potenciales, clientes y ventas

Contras:

Tuvimos algunas dificultades para crear campos personalizados para almacenar datos específicos de nuestra empresa, pero pudimos resolverlo de igual manera

Una herramienta con muchas inegraciones y muy completa, un CRM de calidad y realmente eficaz

Comentarios: En general me ha encantado, por las muchas funcionalidades que incorpora y por su precio sorprendentemente asequible para todo lo que incorpora este genial CRM. Muy buen trabajo el realizado también en su interfaz de usuario

Puntos a favor:

Me ha gustado mucho su amplia funcionalidad, así como las muchas opciones de personalización que ofrece

Contras:

En algunas áreas, como los informes, he echado en falta alfunas opciones más de personalización

Buena

Comentarios: Buena practica y segura

Puntos a favor:

Su facilidad de gestion y la optimizacion movil

Contras:

Algunas caracteristicas senpueden mejorar

Great CRM, You must consider when looking for a CRM!

Comentarios: EngageBay has exceeded my expectations. This program is truly starting to get my business going. I enjoyed my sales guy and everything he told me has been true, yes that's a first. The Customer Service people are great, they are there all the time and have really helped me along. The price was much less than the competition, and if you get the All-in-One set up, they do not nickel and dime you for more modules as its all in that package. I give EbgageBay 100% for all they are doing.

Puntos a favor:

Without a doubt what I like the most is the customer service and all the help I receive. I am not a IT expert and hooking up apps and making SMS, automation and setting up my needs is not something I know a lot about. The Customer Service has been amazing and quite frankly beats the competition I have worked with. I found most companies to be all talk when it comes to helping, but EngageBay has helped me every step of the way, by chat and on the phone when I need extra help.The product is full of tools, I am using the "All In One" version and it does everything I need at half the price as the competition. It amazes me how many choices there are and how much I can do.I find this program will also grow great as our company grows. It's more than we need today, but it won't be next year and for the price, it would be silly to go anyplace else.

Contras:

For me the thing I dislike the most about any program is learning how to use it. But like I said the support is great.There is not a lot I do not like about EngageBay, I am a very happy Customer. If I had to pick something, I would like to see a larger EngageBay University with many more in-depth and beginner videos. I am told this is coming, so that will be great!

Value, Efficiency and Productivity

Comentarios: The lead capture and email marketing was sole reason we joined engagebay and couldn’t be happier. Wasn’t expecting all the other features to be part of this software, almost overwhelming but reassuring to know we can start putting most of our work, efficiently into one place

Puntos a favor:

Right now we're using it for contact management and e-mail marketing primarily. We had a CRM in Zoho and will be migrating most likely soon. Pros: Extensive features at an incredible value and easy to use. Customer support response is amazing and communication is stellar. Feel like I havent even cracked the surface of what engagebay can do!

Contras:

Time. As great as engagebay is, it’s hard to manage the migration project to CRM. It’s almost as if there’s too much available and migrating doesn’t feel intuitive.

Overall Good Experience

Puntos a favor:

I was able to find suitable prospects and get quality leads

Contras:

The dashboard is slightly complicated and some features aren't advertised as they are through Google Search Ads

HubSpot Lite

Puntos a favor:

We wanted a CRM with all the Marketing Automation and Lead Capture functionality of HubSpot, but didn't want to pay five figures a year, since we are a start-up company. EngageBay checks most of the same boxes as HubSpot, but at a much better price.

Contras:

Some of the features are a little clunky, but their customer service is always ready, willing, and able to walk you through any issues you might have. In fact, their customer service is one of their best features.

Engage Bay Review

Comentarios: I could not test all features as the trial is limited but my overall experience was good and it is a very good product. However you most likely will see this only if you use the paid version.

Puntos a favor:

The CRM has many features and also has interactive dashboards with analytics to help focus on leads and data that matter. It also integrates well with 3rd party calendars and social apps.

Contras:

The trial version has a lot of features restricted.

Great CRM and Marketing tool

Comentarios: So far so good, using to store all our contact details, deals, and marketing towards clients and prospects.

Puntos a favor:

Easy to setup and well supported when I needed it. Very powerful CRM with great flexibility.

Contras:

More detailed Knowledge base documentation could have saved my calls to support. That said, support on Livechat are very responsive.

I'm really like my EngageBay CRM

Comentarios: I've been using EngageBay CRM for two years, and I'm very happy with the app. It has helped me improve my CRM significantly.
I love that EngageBay CRM is easy to use. The user interface is simple and easy to understand, making it easy to navigate between pages and functions

Puntos a favor:

The app provides a range of reports and analytics that help users better understand their data

Contras:

Customer support 24 hours a day, 7 days a week, but may not be enough for companies that need immediate help. For example, phone customer support or live chat may not be available

Engagebay = A cracked-egg turned phoenix!

Puntos a favor:

Simply put, the ease of use is remarkable for people relatively "new" to this sort of thing

Contras:

A con i have to mention is not really about EB but about the "cons" shown on this page, 4 of which have already been addressed and fixed by Engagebay (and work *remarkably* well as a matter of fact!) — So anyone reading this, don't be put off by the cons mentioned without doing some due research on the brand spanking new features Engagebay now has.

Comprehensive and user-friendly business management and marketing automation platform

Puntos a favor:

Marketing automation tools, which enable users to create targeted campaigns, automate workflows, and track results, enhancing overall marketing efficiency.

Contras:

Always a new bug to account for... It makes you spend a bit more time on some processes

CRM with all functionalities, Must for any product

Comentarios: I loved its onboarding experience. I don't have to contact the support team to understand the platform and how it works. I found someone with less experience can also use the platform efficiently.

Puntos a favor:

Engagebay CRM is designed to cover all the needs of CRM software. Finding the people contacts, managing their status, taking notes, follow-ups, reminders, and many other useful features are available in EngageBay CRM. It's well suited for sales and CXOs building and selling the next generation of software.

Contras:

Nothing as of now. I found it fulfilling all the needs of managing leads properly.

All in one Marketing & Sales CRM - Value for Money - Seamless Interface - Great Customer SupportTeam

Comentarios: My overall experience is great with Engagebay CRM, as it provides value for money for our business.

Puntos a favor:

I believe that its a value-for-money product. All those small startups who wish to use Hubspot but can't due to its enormous pricing can simply go ahead with Engagebay tool, as it provides all features (even more than Hubspot) in affordable pricing, along with all tools.

Contras:

Engagebay can create a free integration with free version of Hubspot, so that a user can also use free Hubspot for marketing purposes.

Feature-rich without breaking the bank

Comentarios: We love EngageBay and highly recommend it to our clients who want/need a full featured platform that will work across multiple departments, automate regular tasks, and that don't want to pay the high-price and add-on that you have to with many other tools. EngageBay's support team is AMAZING!! Anytime I have a question about something, they are quick to respond, very helpful and knowlegable, just a breath of fresh air to know that I can get a hold of someone when we have issues (which isn't that often, but when we do they are there!).

Puntos a favor:

It is amazing to me how feature-rich the platform is at the cost. More features and functionality than some of the 'big guys' for a fraction of the cost. It is easy to use and train clients on the system, so that is ALWAYS a huge plus for us.

Contras:

Learning curve at first just to understand how it works differently from other systems, but that is not necessarily a con of EngageBay because that is the same for every new platform as each has their own little intricacies.

Sophisticated Software

Comentarios: We run a number of businesses and use Engagebay for some of our clients. If you need to sort contacts, pick them out based on certain factors and send individual or broadcast emails and/or put them through a pipeline, this is for you. You know you need Engagebay when you're trying to organise your contacts by tags and have so many you're going mad.

Puntos a favor:

How you can really drill down into sorting contacts. It's almost like have a spreadsheet to organise different contacts. We use it for sending individual booking emails alongside broadcast emails. We searched for ages for software that could combine a sophisticated CRM/contact management system alongside email and newsletters - this is the best on the market. The other thing we love is the customer response - there's a chat service and usually someone is on there within minutes of a request and they stick with you until it's fixed. Best on the market - and certainly at this price.

Contras:

The training manuals could be improved - that said, they are always happy and prompt to help - but some of my queries could are general and could have been covered in a manual/video.

A Magic wand

Comentarios: I am very satisfied with EngageBay, I see my company as advanced user of EB, when we got stuck with something, they are always ready to listen and enhance the tool to achieve the desided feature and make the tool even better!

Puntos a favor:

Easy of use, easy of implement, easy of integrate!

Contras:

Webinar features, landing pages does not support reusable headers and footers, no option to build own templates. Missing Social Software Analytics

Our number-one-choice of CRM-systems

Comentarios: Engagebay is incredibly user friendly and offers an incredible amount of functions, with all of them having been implemented very well.
While other CRMs only offer sales functions for a high price, without further marketing campaign management, Engagebay does all that for a low price.

Puntos a favor:

- Smart and user-friendly interface - Incredible functionality - Highly cost effective - Instant customer support - Encompassing Marketing and Sales management, all in one - Great storage capacity for contacts, images, etc.

Contras:

Perhaps some optimization of contact management, other than that nothing really.

Great Bang for Buck

Comentarios: EngageBay has been very helpful in managing our growing volume.

Puntos a favor:

EngageBay has a number of features that can be easily deployed once you're past the initial learning curve (like all software).

Contras:

Some features are clunky but the team is always willing to hear feedback. They've implemented several features/upgrades/changes/updates based on chat conversations with them.

A Comprehensive and Easy-to-Use CRM Platform

Comentarios: Overall, EngageBay is a great CRM platform that offers a range of features to help businesses manage their customer relationships. It is easy to use and has an intuitive interface. Additionally, it offers a range of pricing plans to suit different business needs.

Puntos a favor:

My favorite feature of EngageBay is the marketing automation tools. This makes it easier to send out automated emails, track customer interactions, and create personalized campaigns. It also makes it easier to segment customers and leads, as well as score leads based on their behavior.

Contras:

My least favorite thing about EngageBay is the lack of customization options. It can be difficult to customize the look and feel of the platform to match the branding of a business. Additionally, the reporting features are limited.

A great priced and featured all in one CRM. We moved from Hupspot to EngageBay and love it.

Comentarios: Overall experience is fantastic.
We have not even started the marketing side yet so we are looking forward to that.
If you want an affordable CRM that does just about everything you need at a price that is actually affordable then EngageBay is a great choice.

Puntos a favor:

It is fast and simple to use. We live in deals and task most of the time and it gives you all you need. Support is amazing. I have even made product change suggestions and some were implemented in a few days. That is amazing.

Contras:

We wish we could easily change the sort order of the deals when in tablet mode to the order we want (custom order). Sometime we want to just call a selected few clients in a day and it would be nice to just show them or put them at the top of the list. A small con but still a con.

EngageBay customer review from Harris CMO Partners

Comentarios: Excellent

Puntos a favor:

User friendliness, lots of features, lower cost

Contras:

Can't think of anything, can't think of anything.