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Opiniones de EngageBay CRM

Sobre EngageBay CRM

El software de automatización de marketing de EngageBay ayuda a las pequeñas empresas a automatizar las tareas de marketing y ventas para generar clientes potenciales y cerrar más negocios.

Descubre más sobre EngageBay CRM

Puntos a favor:

I love using a multiform that can manage all of my data and daily functions in the one place without having to sync and integrate multiple platforms using third party service providers.

Contras:

NO SMS Function However I have been told this is coming soon.

Valoraciones de EngageBay CRM

Evaluación media

Facilidad de uso
4,5
Atención al cliente
4,8
Funcionalidades
4,6
Relación calidad-precio
4,7

Probabilidad de recomendación

8,7/10

EngageBay CRM tiene una valoración global de 4,7 estrellas sobre 5 según las 852 opiniones de usuarios de Capterra.

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Yosue
Yosue
Diseñador Web en Chile
Usuario de Linkedin verificado
Desarrollo de programas, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Plataforma de CRM completa y flexible

4,0 el año pasado

Comentarios: Un CRM sólido con una amplia gama de características. Es fácil de usar y ofrece una buena relación calidad/precio

Puntos a favor:

Es relativamente barato y tiene excelente relación Calidad/Precio, cumple muy bien como CRM, ofrece una amplia gama de características que pueden ayudar a las empresas de todos los tamaños a mejorar su gestión de clientes potenciales, clientes y ventas

Contras:

Tuvimos algunas dificultades para crear campos personalizados para almacenar datos específicos de nuestra empresa, pero pudimos resolverlo de igual manera

Angie
Ing Software en Colombia
Tecnología y servicios de la información, 10.000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Todo en un mismo lugar

5,0 el año pasado

Puntos a favor:

Su gran variedad de herramientas abarcan la mayoria de los requerimientos de quien lo adquiere.

Contras:

Podria ser un poco complicado de enterner cuando recien se implementa pero todo es de practica y costumbre.

Álvaro
Álvaro
Freelance en España
Usuario de Linkedin verificado
Marketing y publicidad, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Una herramienta con muchas inegraciones y muy completa, un CRM de calidad y realmente eficaz

4,0 hace 2 años

Comentarios: En general me ha encantado, por las muchas funcionalidades que incorpora y por su precio sorprendentemente asequible para todo lo que incorpora este genial CRM. Muy buen trabajo el realizado también en su interfaz de usuario

Puntos a favor:

Me ha gustado mucho su amplia funcionalidad, así como las muchas opciones de personalización que ofrece

Contras:

En algunas áreas, como los informes, he echado en falta alfunas opciones más de personalización

Juan Andres
Administracion de Empresas en Colombia
Tecnología y servicios de la información, 1.001-5.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Es estupenda.

5,0 el año pasado

Puntos a favor:

Es una herramienta de facil aprendizaje, intuitiva y acorde con lo que uno necesita.

Contras:

Hace falta imcorporar funciones como Google Meet

Raquel
Demand planner en España
Productos farmacéuticos, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Solución integral de CRM con inconvenientes menores

5,0 hace 2 años

Comentarios: A pesar de los inconvenientes menores, he tenido una experiencia positiva con EngageBay. Se ha convertido en una parte esencial de mis operaciones comerciales y he visto una mejora significativa en mis esfuerzos de marketing y ventas desde que adopté esta plataforma.

Puntos a favor:

Me encanta especialmente la interfaz de usuario intuitiva y la fácil integración con otras herramientas. Considero que las funciones de automatización de marketing son de primera categoría, lo que me ahorra mucho tiempo y esfuerzo en la gestión de mis campañas.

Contras:

Si bien aprecio las amplias funciones que ofrece EngageBay, experimenté algunos contratiempos. Me di cuenta de que el software puede ser algo lento a veces, lo que puede ser frustrante cuando trato de hacer el trabajo rápidamente.

Manuel
Manuel
Tecnic en España
Usuario de Linkedin verificado
Hospital y atención sanitaria, 501-1.000 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Buena

5,0 hace 2 años

Comentarios: Buena practica y segura

Puntos a favor:

Su facilidad de gestion y la optimizacion movil

Contras:

Algunas caracteristicas senpueden mejorar

Kevin
Kevin
President en EE. UU.
Usuario de Linkedin verificado
Telecomunicaciones, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

A dizzying array of tools in a nice, integrated package

4,0 hace 6 meses

Comentarios: Overall it's been quite nice. It is an incredibly capable platform with lots of room to grow into.

Puntos a favor:

The simplicity of connecting the API, the tracking tools, and the way that it manages to somehow pull together all the complex features needed into a single package and somehow make it appear that it's less complex than it really is. The capabilities here are astounding, but if the more complex things aren't needed, the system remains simple and straightforward.

Contras:

It would be nice to be able to hide the links, tabs, and menus to things that aren't being used and re-add them if we decided to use them later. Also, the social media marketing only covers Facebook, Twitter, and Instagram. I'd really like to have a much wider selection.

Phoebe
CEO en Australia
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Great and affordable CRM

5,0 hace 2 meses Nuevo

Comentarios: I think it’s a good CRM for anyone that is either starting out or budget conscious.

Puntos a favor:

It’s an easy to use an affordable CRM that contains everything we need from automations to analytics and campaigns.

Contras:

The dashboard is probably needing a bit of improving, but aside from that it’s all pretty good

Philipp
CEO en Alemania
Fabricación de productos eléctricos/electrónicos, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Switched from Hubspot to Engagebay

3,0 hace 8 meses

Comentarios: The experience was not bad, but i am not sure if i would use it again.

Puntos a favor:

Pricewise is the system much cheaper than other Systems - especially if you scale. You can run more than one domains and the automation functions are good.

Contras:

The system is less intuitive than e.g. hubspot. more complicated to setup and use. Help is only in english and there is no real support structure. Unless a old video guided support. This taks more time to effectively use it. What i really didnt like is, the strong outreach for positive reviews. I think i got 5 messages on that...within the first week.

Respuesta de EngageBay

hace 8 meses

Hi Philipp, Thanks for your feedback. We are working on localizing the platform into different languages and we should have them soon. We offer live support 24x5 and also have a knowledge base for FAQ's. Were you not able to get the required level of assistance.

Mili
Assistant Manager - Digital Marketing en India
Marketing y publicidad, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Incredible Engagebay

5,0 hace 4 meses

Comentarios: It has been an incredible experience. We transitioned to EngageBay from our previous tool, which we used for almost three years. The transition was much simpler, and there's so much more we can accomplish with EngageBay.

Puntos a favor:

EngageBay has been an incredible tool for our automation needs. We've been using it for a while now, and it has so much to offer. I'm extremely happy with this tool.

Contras:

The landing page creation sometime is a difficult task as we have to make changes to mobile and dekstop version for all the sections.

chai
Founder en India
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

EngageBay Review

4,0 hace 2 meses

Puntos a favor:

What I liked most about EngageBay CRM is its all-in-one approach, combining sales, marketing, and customer support tools in one platform. It offers automation features that help streamline tasks like email marketing, lead generation, and customer follow-ups. Its user-friendly interface and affordability make it accessible for small and medium-sized businesses, and the integration capabilities enhance overall efficiency. EngageBay also has good customer support and provides value for teams looking for a cost-effective yet robust CRM solution

Contras:

What I liked least about EngageBay CRM is that its advanced features, such as reporting and analytics, can feel limited compared to larger CRM platforms. Some users might find the customization options restrictive, especially if they need highly tailored workflows. Additionally, there can be a bit of a learning curve when setting up automation, and the interface, while user-friendly, could benefit from more modern design elements. Depending on business needs, the scalability for larger teams may also feel constrained

Usuario verificado
Usuario de Linkedin verificado
Aprendizaje en línea, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

A Game-Changer for Our Business

5,0 hace 2 meses

Comentarios: This is the best marketing CRM system I have used!

Puntos a favor:

EngageBay has completely transformed the way we manage our customer relationships! As a small business, we needed an affordable CRM solution that didn’t compromise on features, and EngageBay has exceeded our expectations on all fronts. The user interface is incredibly intuitive, allowing our team to quickly learn and start using it efficiently. The ability to have all our marketing, sales, and support tools in one place is a huge time-saver. From email marketing automation to lead scoring, everything works seamlessly. The visual pipeline gives us a clear overview of our sales process, helping us stay organized and focused. What really stands out is the exceptional customer support. Whenever we’ve had questions, the EngageBay team has been prompt and helpful, ensuring that we’re maximizing the platform’s potential.

Contras:

There is nothing not to like about EngageBay

Mahesh
Seo Excutive en India
Tecnología y servicios de la información, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Great Value with Room for Small Improvements

5,0 hace 4 semanas Nuevo

Puntos a favor:

EngageBay CRM has transformed our customer management! The all-in-one platform is user-friendly and packed with features typically found in more expensive tools. I especially love the marketing automation and seamless integration across sales and support. It’s a powerful, affordable CRM with fantastic customer support—highly recommended!

Contras:

EngageBay CRM is a fantastic tool overall, but the customization options could be a bit more flexible. While the interface is easy to use, a few more layout customization features would be helpful. However, the regular updates show they're always improving!

Linda
Marketing en Emiratos Árabes Unidos
Contabilidad, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Best services

5,0 hace 2 meses

Comentarios: Overall, EngageBay CRM is a solid option for small to medium businesses seeking an affordable, user-friendly platform that covers marketing, sales, and customer service in one place.

Puntos a favor:

EngageBay’s marketing automation is highly useful, offering email campaigns, workflows, lead scoring, and segmentation. These features help businesses nurture leads more effectively and automate repetitive tasks to save time.

Contras:

EngageBay CRM is generally well-regarded as a comprehensive and cost-effective customer relationship management platform, especially for small to medium-sized businesses. Its standout features include marketing automation, sales pipeline management, email marketing, customer support tools, and contact management, all integrated into a single platform.

Jigs
Development Head en India
Software informático, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Powerful, Affordable CRM for Small Businesses

4,0 hace 2 meses Nuevo

Puntos a favor:

I found EngageBay CRM to be highly intuitive and user-friendly. Its all-in-one platform provides seamless access to essential tools such as email marketing, automation, and sales pipeline management without overwhelming complexity. The pricing is also very competitive, especially for startups and small businesses. Customer support is responsive, and the platform offers good customization options for workflows and dashboards.

Contras:

While EngageBay offers a broad set of features, some advanced functionalities (like deep reporting and analytics) feel a bit limited compared to more premium CRMs. Additionally, integrations with third-party tools are improving, but it lacks some of the deeper native integrations that larger platforms provide. The mobile app also has room for improvement in terms of speed and usability.

Rakesh
Marketing Director en India
Formación profesional y coaching, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

A Comprehensive and Robust CRM

5,0 el mes pasado Nuevo

Puntos a favor:

EngageBay's CRM integrates well with its marketing and sales module and it helps me manage my entire sales pipleline, track deals and organize customer information with an ease. It offers 360 degree contact view, pipeline visualization and task management.

Contras:

Although it offers excellent features but it lacks some of the advanced reporting that are essential.

Jason
Project Manager en EE. UU.
Construcción, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

This Is A Great Initial CRM For Start-Ups and Growth Phase Businesses

4,0 hace 5 meses

Comentarios: I have a lot of experience with Hubspot and Sales Force. I really liked the functionality of Hubspot, however the pricing for that was way to high for the current company that I work for. Engagebay delivers most of the same features, though some of the workflow is different. There is also a learning curve with any new CRM.

Puntos a favor:

Engagebay does a great job with contact management, emails, and call lists at an very affordable price. It does what other of the big name CRMS do, at a fraction of the price

Contras:

There are some things I would like to streamline with this CRM such as putting in a contact note without having to go all the way into a contact under a note. It would be nice to be able to be able to edit a note or task from the contact list screen, rather than having to go all the way into a contact.

Warren
President en EE. UU.
Biotecnología, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

Good option for someone needing a cost effective all in one CRM

4,0 hace 10 meses

Comentarios: The onboarding and ongoing customer support is fantastic. They are available almost instantly and often will jump on a video call immediately to help.

Puntos a favor:

The cost vs features is almost unmatched. No bells and whistles but a good, solid platform.

Contras:

You get what you pay for, it does what is needed, but does have limitations.

Respuesta de EngageBay

hace 10 meses

Hi Warren, Thanks for your review. I see that you rates us 3/10 on the "Likelihhod to recommend" parameter. Can you please let us know the reason for the low rating on that aspect. Your feedback will immensely help us.

Alicia
Owner en España
Propiedad inmobiliaria, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Positive feedback on Engagebay

5,0 hace 3 meses

Comentarios: The service is prompt when you have a question and it is working well at the moment for what we need.

Puntos a favor:

Keeps all info in one place, easy to navigate and helpful service!

Contras:

Takes a bit of time to get everything all set up, but this is to be expected.

Aswathy
Marketing Operation Associate en India
Servicios de información, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Cost Effective Marketing Solutions

5,0 hace 5 meses

Comentarios: The overall experience is good, ease to use and engaging dashboard makes a marketers life easy.

Puntos a favor:

Marketing multichannel with CRM integrated solution in very effective price.

Contras:

The lack of downloading the report options. No in deep analytics for email marketing.

Fiddich
Digital Marketing Associate en Sudáfrica
Recursos Humanos, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Value for money

4,0 hace 7 meses

Comentarios: It's a good paltform at the price tag, a lot can be done to make it user friendly and reduce redundancy

Puntos a favor:

It is affordable, offers more than competitiors at that price range.

Contras:

not user friendly. Can't design emails for campaigns on the go, can't include existing email campaigns in workflows.

Krishna
Krishna
Performance Marketing en India
Usuario de Linkedin verificado
Marketing y publicidad, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Must have CRM tool for big or small organization.

5,0 hace 7 meses

Comentarios: Overall, this tool is easy to implement and use and thanks to their support team which is avl 24/7 to help us. I used the tool during my internship, then I suggested the same to my current organization and hence, that's how we implemented it and now our whole team is using it and loving it.

Puntos a favor:

1. It's collaborative working environment is so easy to implement and adapt. 2. We don't have to worry about losing our data anymore as all the data is now stored on the cloud. 3. Their server never gets down so our team works any time of the day they want. 4. According to the price, this is the best CRM with all the relevant features as compared to the other alternatives in the market.

Contras:

The users might get lost during their initial days of using this due to their vast featuers but their resource modules are so helpful that they helps them to get back on track. Also, their support team was always there to help us when we got lost using the tool or had any doubts.

AEROLL
Digital Project Manager en Filipinas
Automoción, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Engagebay's Support Chat: Reliable and Efficient

5,0 hace 6 meses

Comentarios: Despite this, I highly recommend Engagebay's support chat for anyone looking for reliable and efficient customer service. Their dedication to helping users navigate the platform more than makes up for its current limitations.

Puntos a favor:

I've been using Engagebay for our email automation since last year, and their support chat has been incredibly helpful throughout. Every time I've had an issue or needed assistance, the support team responded promptly and provided clear, effective solutions. They have been a great help in ensuring our campaigns run smoothly, and their professionalism and expertise are truly commendable. I highly recommend Engagebay's support chat for anyone looking for reliable and efficient customer service.

Contras:

However, one area where Engagebay could improve is in its automation capabilities. While it covers most basic requirements effectively, there are limitations when it comes to more advanced automation needs. Some specific automation features and customization options are either missing or not as robust as we would like.

Siju
Administrator en India
Producción audiovisual, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Engagebay = A cracked-egg turned phoenix!

5,0 el año pasado

Puntos a favor:

Simply put, the ease of use is remarkable for people relatively "new" to this sort of thing

Contras:

A con i have to mention is not really about EB but about the "cons" shown on this page, 4 of which have already been addressed and fixed by Engagebay (and work *remarkably* well as a matter of fact!) — So anyone reading this, don't be put off by the cons mentioned without doing some due research on the brand spanking new features Engagebay now has.

Bhupender
CRM en India
Tecnología y servicios de la información, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Enagagbay good tool

5,0 hace 7 meses

Puntos a favor:

The intuitive interface makes navigation a breeze. EngageBay's CRM is robust yet easy to use. I appreciate how it streamlines my workflow. Overall, it's a powerful tool for boosting productivity.

Contras:

"The mobile app could use some improvement. Occasionally, I encounter minor bugs. Customization options are somewhat limited. Integration with certain platforms can be smoother.