--- description: ¿Qué piensan los usuarios de Campspot? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Campspot gracias a Capterra Colombia. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Campspot - Opiniones, precios y características - Capterra Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software para campings](/directory/31059/campground-management/software) > [Campspot](/software/176517/campspot) # Campspot Canonical: https://www.capterra.co/software/176517/campspot Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.co/software/176517/campspot?page=2) > Potente sistema de gestión de reservas de campamentos y parques para autocaravanas. Incluye funciones de aumento de ingresos y asistencia al cliente de alto nivel. > > Veredicto: 89 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Campspot? Este software posibilita la asociación con parques de autocaravanas, áreas de para campings familiares, resorts, grupos de múltiples propiedades, festivales, parques municipales y condales, ferias, puertos deportivos y más en Estados Unidos y Canadá. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 89 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funciones | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Rezplot Systems - **Ubicación**: Grand Rapids, EE. UU. - **Constitución**: 2015 ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos ## Funciones - Asistencia al cliente - Creación de informes/análisis - Facturación a proveedores de agua/gas/electricidad - Gestión de calendarios - Gestión de empleados - Gestión de reservas - Gestión de reservas de camping - Mapas de sitio - Procesamiento de pagos - Punto de venta (POS) - Registro de entrada y salida de huéspedes - Reserva en línea - Reservas de grupo - Reservas online ## Integraciones (en total: 8) - BnBerry - HubSpot Content Hub - HubSpot Marketing Hub - Mailchimp - RoverPass - Slice - Unifocus - Vrbo ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software para campings](https://www.capterra.co/directory/31059/campground-management/software) ## Categorías relacionadas - [Software para campings](https://www.capterra.co/directory/31059/campground-management/software) - [Software para hoteles](https://www.capterra.co/directory/20031/hospitality-property-management/software) - [Sistemas de reservas](https://www.capterra.co/directory/20032/reservations/software) ## Alternativas 1. [Hostaway](https://www.capterra.co/software/152433/hostaway) — 4.8/5 (1524 reviews) 2. [Eventbrite](https://www.capterra.co/software/114949/eventbrite) — 4.6/5 (5748 reviews) 3. [Lodgify](https://www.capterra.co/software/131924/lodgify) — 4.5/5 (1282 reviews) 4. [Booqable](https://www.capterra.co/software/138689/booqable) — 4.8/5 (1126 reviews) 5. [ResNexus](https://www.capterra.co/software/129392/reservation-nexus) — 4.8/5 (428 reviews) ## Opiniones ### "Easy to use, maximizes profits, and is backed by the best customer support. What could be better?" — 5.0/5 > **Usuario verificado** | *23 de agosto de 2018* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: -This system is so intuitive and easy to use, and I keep learning more features every time I use it. -Very clean and visually appealing. -All of the reporting is incredibly helpful and provides so much insight to our bookings. -Allows for quick and easy changes to the rates, rules, and other item details that allows us to stay agile. -The reservations grid automatically optimizes bookings to maximize revenue. -The lock-in fees allows customers to lock-in to their specific site wanted and also increases our revenue. -A very cool feature is also the Add-On grid, which allows customers to add on additional options like golf carts, cabanas, hot tubs, etc, while also allows our reservations people monitor the inventory of those items. -Fantastic customer support who not only helps with all of our questions, but also uses feedback to develop new and better features. -Been a fantastic experience so far, and our park employees have had great experiences with the system. > > **Puntos en contra**: Have not really had any issues or cons to mention with the system so far. The ease of use and autonomy of the system has been great and any support needed has been more than helpful. ----- ### "Superb Online Reservation System" — 5.0/5 > **Gregory** | *25 de octubre de 2023* | Servicios e instalaciones recreativas | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I made the decision to switch to Campspot after almost 20 years of using another reservation system. Campspot had a number of features that were not available nor integrated into the reservation system I currently used. I had excellent assistance during conversion and the database from my old system was easily brought into Campspot. > > **Puntos en contra**: I think that the reservation cancellation process is confusing in terms of how to return money to customers. > > My experience with Campspot has been excellent. Overall, the software is easy to use, and their customer support is second to none. ----- ### "Decent software with a real customer service problem" — 3.0/5 > **Ellen** | *21 de abril de 2023* | Hostelería | Valoración de la recomendación: 3.0/10 > > **Puntos a favor**: I like that campers are able to book online at their convenience > > **Puntos en contra**: I absolutely hate how long it takes to receive a callback from anyone at Campspot. They always seem to be short staffed. They are always promising the on boarding of more customer service staff, and they are always taking several days (sometimes weeks) to return our calls. Additionally, for a campground reservation system to not have a helpline, or anyone answering the phones, especially during peak check-in hours is absurd. If there was a better software solution out there, we would jump ship in a heartbeat. > > Our overall experience with Campspot is not a positive one. While there are a few shining stars at campspot… extremely knowledgeable and helpful individuals (\[sensitive content hidden\], etc.), generally speaking, we are frustrated with Campspot on a regular basis. No one answers the phone. Callbacks take far too long… days or even weeks and the auto messages frequently ask if you want to hold or get a call back. When I asked to hold, I am then put into voicemail anyway. Why leave a message if no one is going to call me back until I've solved the problem myself or figured out a workaround. To be honest, we are just biding our time until a better reservation system comes along. ----- ### "Critical Campground Management Software that Maximizes profitability." — 5.0/5 > **Brent** | *24 de octubre de 2023* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The search feature to locate the needs of the guest along with add-on sales feature. > > **Puntos en contra**: Technical issues when the program does not allow processing of reservations, especially at high peak check in and phone times. > > Outstanding\! This program has been a HUGE game changer for our business in terms of efficiency and profitability. ----- ### "Easy to use system" — 5.0/5 > **Grant** | *24 de octubre de 2023* | Servicios e instalaciones recreativas | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Campspot offers an excellent interface for guests to make online reservations with ease. The system also allows guests to select extra items prior to finishing their reservation. > > **Puntos en contra**: Would be great to see an interface that allowed rates to be more easily updated. The current csv process is cumbersome \& sometimes it takes a few attempts to get it right. > > Campspot is an excellent program \& the support staff are top notch. ----- Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.co/software/176517/campspot?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co/software/176517/campspot) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados