Opiniones de Katana Cloud Inventory

Katana Manufacturing ERP

Comentarios: ¡Excelente! El servicio ha sido muy útil y hemos podido hacer todo lo que teníamos que hacer. ¡Espero ver crecer a Katana e implementar más funciones!

Puntos a favor:

Uno de los beneficios clave de katana ERP es su interfaz fácil de usar. La plataforma ofrece seguimiento de inventario en tiempo real, lo que permite a las empresas realizar un seguimiento de los niveles de existencias de sus materiales y productos. Integración de la plataforma de comercio electrónico

Contras:

No puedo decir nada malo, esta aplicación funciona de manera perfecta y maravillosa. Tal vez las velocidades de carga pueden ser un poco lentas, pero eso se debe principalmente a que tengo muchos materiales que he ingresado.

Katana - Gestión de inventarios

Comentarios: En general, es una buena aplicación para poder gestionar de forma rápida y más automática todo lo relacionado a los inventarios. Es sencilla de usar y es perfecta para pequeñas y medianas empresas.

Puntos a favor:

Este software, ayuda a las empresas a optimizar su gestión de inventario, ya sea en relación a la fabricación, el almacén, las ventas o las compras. Su sistema está en la nube y posee una gestión de inventario a tiempo real.

Contras:

Creo que tiene un precio elevado y existen otras aplicaciones más económicas que hacen el mismo uso.

The MRP system I wish I'd always had

Comentarios: Katana's awesome, full stop. I've been working with manufacturing businesses for years, and for years I've lamented Xero's relatively weak inventory management system. Two years ago I tried literally every MRP app I could find to plugin to Xero; they were all pretty bad. Along comes Katana, which maybe was around earlier but was "new to me" just this year, and ... wow. Mostly, it Just Works. The Xero integration works seamlessly for bills and sales orders, which speeds AP/AR quite a bit. 90% of the tool's value is outside of Xero though, and I now have a permanently-pinned Katana tab in my browser for tracking everything in the production flow from raw materials purchasing, to production, to sale, to reconciliation of remaining materials and product stock. It's great. Is it perfect? Not quite. They need to do some performance work, as load times are often a little sluggish. Also, it would be nice to see finer-grained automation, and better contact syncing. But overall, I'm delighted.

Puntos a favor:

- It's really easy to use - Makes it easy to track materials on hand, reorder, etc - Calculates margin including labor cost - Xero integration works perfectly - Zapier integration makes it really flexible from an automation standpoint - Really lots of other stuff ... it's truly an excellent product and an outlier in a pretty clunky space.

Contras:

It can be a little slow, and the contact syncing could be more robust.

Intuitive, Fast To Implement, and Beautifully Designed

Puntos a favor:

The user interface is clean and very intuitive, requiring essentially no time to learn. Some of the other MRP solutions we tried were difficult to navigate and use, and training on them would have been labor intensive and costly. Katana is beautifully designed, and the batch-tracking and inventory management is easy to adapt to our business (MRPeasy/ERPAG were very clearly not designed with food manufacturing in mind, so making them even remotely functional for that purpose felt like a bit of a fools errand, whereas Katana just works).

Contras:

While it is very user-friendly and it has the ability to track batches/lots (which is critical for us), we've had to develop workarounds to make it function the way we need it to -- it doesn't quite handle this the way I would envision it should. There are also some minor time wasters. If there's one simple feature I wish they would change, it's being able to type in the expiration dates rather than having to scroll through the calendar manually to select the correct date. This becomes so onerous when receiving multiple items on a PO and having to manually click through/scroll through the calendar to select the correct date as opposed to simply having a field that allows you to type in the date and move on.

The MRP now with less functionality that costs more!

Comentarios: horrible and I would never ever want to be in business with them again, they only see you as money bags.

Puntos a favor:

It worked for what I was expecting, it kept track of the items I needed to produce custom embroidered items. It was able to track when I needed to re buy items from my suppliers.

Contras:

Where do you even start. I will start with the biggest issue they have. The price. When I started the cost was around 60aud a month. Then they bumped me up to 400aud a month without any communication, then they bumped me up to $1400 aud a month without any communication. When confronted with the problem with the pricing, and the illegal practices that they were acting under, they told me it was my fault because I was using API pulls. Which I was not doing. They realised that they were charging me incorrectly, and would "refund me the difference" and I am yet to see the refund. They would have never bothered to address this if I didn't bring it up to them, they would have happily charged me 2333% more than my original subscription without batting an eyelid. How can a company honestly think that it is okay to charge 2000% more and remove functionality? Customer service will only meet you at 2am Australian time (useless) Oh, and they have a 1 month notice cancellation fee for a month to month subscription (illegal) so if you sign up for a month, expect to pay for two. Like a gym, except you didn't sign anything so they can't do that. but they will. This company is greedy and it will fail if they keep this way. Do not look at reviews from further than two months ago, as that katana is long gone. Read all reviews from recently and you will see very cleary how this greedy corperate company has failed their customers. Avoid at all costs, get a better mrp software or even a spreadsheet.

Most affordable MRP system for small manufacturers

Comentarios: Katana has been extremely responsive with receiving feedback on the product and working in product improvements based on that feedback. There have already been multiple issues I had with the product early on that they have reacted to feedback on and implemented changes. Great customer service.

Puntos a favor:

I love the value. We were stuck using excel to manage our inventory for a long time because there were no affordable options until Katana came along. I am able to maintain accurate stock levels much more easily now.

Contras:

There are a few minor inconveniences that are small time wasters. One example is not being able to shift/ctrl click multiple items and drag them around as a group when reorganizing priority rank of manufacturing orders. Since we have multilevel subassemblies I spend more time dragging around manufacturing orders to organize the order I want them completed in and I could save some time if I could drag items around as a group.

Perfect for where we're at right now

Comentarios: We chose Katana after trying out a couple different MRP's which were either overly complex, over-priced, or didn't fit our needs. We've stuck with Katana based on it's ease-of-use, intuitive design, and delivery of everything we need it to do.

Puntos a favor:

It's great to be able to log in on any computer without having to install software, and it's done an amazing job of keeping our inventory tidy and up-to-date. The Purchase Order generator has also made us look very professional to our suppliers. The integration with Shopify is also a huge plus to us as it prevents us from having to manually transfer Shopify orders and automatically removes all parts from the BOM from our inventory. Highly recommended!

Contras:

There aren't many, if any things we've come up against yet that Katana didn't support.

Stay Away from Katana

Comentarios: Stay away from this software. There are plenty on the market that won't try to rob you.

Contras:

Katana is one of these SAAS that looks pretty and attractive on the surface only to hide the worst possible customer policy, pricing plans and billing methods i have encountered in 15 years of professionnal digital experience. We are a small size company making ±1.5M€ in revenues. We choose Katana in 2021 as the functionalities at the time seemed to match our needs. The price was decent (199$ a month) and despite we felts like it was already quite a budget (±2400$ a year), we decided to subscribe. For a few month, things have been relatively fine despite frequents technical issues (front end lags, data not updated, locked order status, ...). Then came reality. Without a warning, Katana first increased the subscription to 349$. Ouch. You just lost 1800$ overnight. We really didn't appreciate that but all the manufacturing data of our company was inside Katana, our employees were trained and used to the software, so we swallowed the pill. A few month later, the subscription was up to 899$. Yes you read that right. Again, without a warning, without getting approval, they just start to bill your payment card with 899$ every month. You just lost another 7800$ overnight (per year, 23400$ for 3 years usage). Right there we have understood Katana trapped us. Katana's company hook you up with a sense of affordability only to charge astronomical price hikes whenever they feel like it. Despite the fact that this is highly irregular and most certainly illegal and fraudulent at least in Europe, the break of trust and the leverage made over the customer data is disgusting. Wait, it's not over yet ! Once you decided enough is enough and you can't give your data and your trust to a company acting like a MAFIA organisation, you migrate to another software (i really recommande MRPEasy for those wanting to leave or looking to a safe solution), and you cancel your subscription. And surprise (or not) ! Katana tries by any mean to charge you with another 1 month subscription (899$) after your cancel it. An absolute disgraceful method to squeeze any $ left in your wallet. The reality is that Katana is an highly unprofitable company established in Estonia that lost more than 7.5M$ for just 3.5M$ of revenues in 2022 (accounts are public, go check) and they desperately need to rebalance their accounts. They do not have that much customers, so they decided to go Kamikaze and raise prices until something breaks. Obviously, this is exactly the kind of chaotic experience you want to avoid to your company and your staff. Any service looking remotely unsafe should be kept far away from you manufacturing process and Katana definitely is one of them. I am not the only one with that experience, check out the other reviews on Capterra. (check how they will copy/paste a generic bullshit answer in the reply section, it will give you a sense of their level of concern ^^)

Cannot recommend this app enough

Comentarios: Honestly has changed my life for the better. I'm no longer running out of supplies and having to do emergency orders (hello, extra shipping fees!). This keeps me organized and helps me to better my time management. I can see every open order that I need to fulfill and planning out supply orders is a breeze. I've recommended this app to every other maker I know because I am that in love with it. I'll use this app for the rest of my life because it is the best thing that's happened to my business in a long time.

Puntos a favor:

This software legitimately changed the way my business runs. It keeps me accountable for the hundreds of supplies I use on a daily basis and keeps me organized in a way that no lists, or other apps, ever have.

Contras:

I can honestly say nothing, this app works so seamlessly and wonderfully. Maybe the load speeds can be a little laggy, but that's mostly because I have a lot of materials I've input. Definitely not an app downfall or issue at all.

A critical piece of our business that we can't live without

Comentarios: I love it. I've had great interactions with everyone on the team, and I can tell they want to help me succeed. Thanks Katana!

Puntos a favor:

Great value, probably the only affordable cloud solution on the market

Contras:

It's a great piece of software for data entry. Not so great when it comes to using that data to run your business. No dashboards or views that provide insights. They've solved for this by integrating with Easy-Insight and Stocktrim. Now that those are in place, I'm completely satisfied.

Very Useful

Comentarios: The overall experience has been excellent so far. Katana has helped us transition away from using spreadsheets to track our manufacturing operations and really professionalise our processes. It's an integral part of our everyday operations.

Puntos a favor:

Katana has multiple features which have very useful in improving our manufacturing processes. The ability to create recipes for each product has been a huge help for us as we have quite a lot of raw materials in each finished product. The Shop Floor app has been brilliant for us to track production/assembly time more accurately. This has been a great help in pinpointing an accurate cost per unit.

Contras:

The only aspect that hasn't met our expectations so far has been the batch tracking feature. This is an excellent feature and one that would be so helpful for us. However, we need it to work automatically with our Shopify orders and at the moment sales orders can only be attributed to particular batches if you fulfil them on the Katana dashboard. We need this to happen automatically when our Shopify orders are fulfilled.

Great Inventory Software

Comentarios: Knowing the real numbers of what I have in stock, what I need to order, how much it will cost me, and how much profit I will accrue is essential for making it to next year. In Katana, these figures are easy to find and keep up with. If I have a question, support is quick to respond and helpful. They are a great company to deal with!

Puntos a favor:

The simple progression from Items to Buy, Make, and Stock to Sell makes it easy for me to maintain best practices in tracking my inventory. The flexibility in making stock adjustments made transitioning easy from confusions in my previous software into an ongoing accounting of what I have. Likewise, integrating with Shopify and Quicken was seamless.

Contras:

A more complete inclusion of customer information from Shopify would be useful.

Very poor MRP overrated in reviews, with good service

Comentarios: Very easy to start. Lack of a lot of important functionalities by the time of use. Overpriced by the functions provided.

Puntos a favor:

Customer Service and easy to use at the beginning

Contras:

It appears to be that the designers and programmers have never worked in a company. *No discounts or price difeerentiation*Lack of point of sales*Very low scanning functionality*Not differentiated user rights*No history of document changes*Buggy

Promised so much delivered far short of what we hoped

Comentarios: Disappointed. They are pretending this software is the best thing since sliced bread and its more like a stale baguette.

Puntos a favor:

It works on a basic level for stock management and also bills of materials.

Contras:

It fails to have any sort of calender or gantt chart. It also fails terribly with time planning/recording of how long a task can take. For example you can't even put into the system that you start your working day at half past the hour only full hours are allowed. Further to the time planning side you can not block out time for holidays or meetings. Making this software useless to plan your time and give acreate lead times to customers.

Intuitive Software

Comentarios: Overall very positive experience so far. Software is intuitive and simple to look at which is good. Customer service is outstanding, had a session with [SENSITIVE CONTENT] which he suggested and he was very good - and has even followed up with us since.

Puntos a favor:

The software is very intuitive, meaning everything is in a logical space. The flow between areas works well and we love the ability to be able to customise the quote templates now.

Contras:

Haven't found anything as yet, had a few bugs but they mainly seem to be cache related.

A Disheartening Experience with Katana's Pricing Policies

Puntos a favor:

As a small business, Solid Stash, with an annual turnover of approximately 300kEUR and handling around 3000 orders monthly, we initially chose Katana for its affordability and features. However, our journey with Katana has been increasingly disheartening, marked by unexpected and steep price hikes that have put our business in a challenging position. Initially, we were content with a reasonable monthly fee of about 100 USD. This was manageable for a business of our scale. However, due to a change in Katana's billing rules related to sales order rows, we experienced our first major setback: an abrupt increase in our monthly fee to over 300 USD. This was a significant blow to our finances, but we reluctantly accepted it, hoping for cost stability in the future. We also anticipated the benefit of batch tracking, a feature crucial for our operations. Our disappointment was further compounded when Katana introduced a new pricing structure. Not only did we face another hike in our monthly fee, but batch tracking, previously included, was now a separate add-on costing an additional 199 USD per month. This escalation meant our expenses on Katana's services skyrocketed from around 100 USD to over 500 USD monthly – a fivefold increase in just two years. This pricing strategy feels like a trap. We initially invested in Katana, dedicating time and resources to set up and train our employees, only to find ourselves facing exorbitant fees that are unsustainable for a small business like ours. The lack of predictability in Katana's pricing is alarming. There's a constant fear that next year might bring another doubling of costs or a new, arbitrary billing metric. We feel cornered and exploited. The assumption that the high switching costs will force us to accept these unreasonable increases is unfair and disrespectful to loyal customers. We are not just numbers on a spreadsheet; we are a small business striving to survive and grow. We are making a sincere request to Katana: please reconsider your pricing strategy. We need stability and fairness in pricing. We made our initial investment based on the original pricing structure, and these drastic changes are not just a financial strain but also a breach of the trust we placed in Katana. In conclusion, while Katana's software may offer certain operational benefits, their pricing policies are a source of major concern and disappointment. We urge potential customers to consider this aspect carefully before committing to Katana. The financial unpredictability and lack of consideration for small businesses in their pricing strategy are significant drawbacks that cannot be overlooked.

Contras:

Their extortionate pricing policies. Costs hiked fivefold over the last two years

Bait and Switch

Comentarios: Horrible. MRP systems are time consuming to implement. For them to take away functionality and SIGNIFICANTLY increase the price after the first year was ridiculous. Now we will be implementing a different MRP system. We feel cheated.

Puntos a favor:

It seemed simple. It didn't work as originally sold, but they did improve it throughout the first year.

Contras:

We THOUGHT it was going to be a good value. But after the first year, they took away functionality and doubled the price!

Small Manufacturing MRP

Puntos a favor:

Great inventory management software for the price.

Contras:

Wish it worked better with other programs. We use Extensive for almost all other plugins. Also, wish it had a way to track cutting programs.

Overpriced and insecure

Comentarios: Too expensive, cheaper to purchase some of the Tier One options out there. Insecure as your users have wide open access to all features - including the dreaded "delete all" function.

Puntos a favor:

The software has the **potential** to be good.

Contras:

There are only 2 user levels "Superusers" with access to all levels of creative and destructive features, and warehouse operators, with access to make to BOM instructions. The lack of "sales team" and other intemediate levels of access is a killer.

Helped Us Take Our Business to the Next Level

Puntos a favor:

Clean interface, well organized and thought out and modern in its features. Integrates well with lots of other software I use, including Quickbooks and Shopify. Customer service is absolutely top notch, and the tutorials are very helpful.

Contras:

If you have zero experience with MRPs like I did, it may take you a little while to figure everything out. But the customer service team really goes above and beyond to answer any questions and walk you through anything you're having issues with. If there was one feature I wish was available that is not currently, it's barcode scanner integration. That would make updating my inventory and adding new knives to inventory much easier.

New user but very happy with software quality and functionality.

Comentarios: Reason to use Katana was mainly to organise production and stock levels. There is long learning curve, but in longer run I believe this will help us to clean process up.

Puntos a favor:

Cloud integration and nice User Interface.

Contras:

- I am still little bit worried about lack of backup available to the user. There should be method to revert in time for example. If somebody messed up something, there is no way to go back. - Another thing is lack of Sage integration. - If new option is added to the existing product/material Internal Barcode is not generated and it has to be created manually. I am not sure why... - sorting for example of PO orders is done by string, so orders are never in the correct order. Prefix PO- should be omitted for sorting table.

A nessecary tool

Comentarios: Mainly we have had a good experience, the system is updated to try and make it fit every company model.
It has helped me monitor our business and stock levels closely, you just have to make sure it is kept up to date so that it accurately reflects your current stock levels.

Puntos a favor:

Helps keep track of work stock if used correctly. Updated regulary. We had an issue where there was not enough decimal places for us to input our formulas, we raised this issue and within a month it was fixed. Allows me to quickly find out a customers purchasing history and the percentage profit made per product

Contras:

My only issue is that it is slightly expensive for a small company.

Katana for manufacturing

Comentarios: Lots of potential Katana, it a emerging system sure it doesn't have the xero integration in play atm but like my own business Katana is also growing so I like that I have partner with a operating system that going through similar growing pains as we are. if you have a manufacturing process you wish to have better control of I recommend exploring this system.

Puntos a favor:

I have been operating my business using excel, xero, monday.com and email. After searching for a system that could centralise my focus I came across Katana which in essence consolidates all the previous mentioned systems into one interface which saves me a tonne of time. secondly the customer support, I have had a lengthy skype call with Hannes who is a founder of Katana where by he provided a demo session of how the software will be suitable for my business needs. I really valued to the bespoke service which ensured I got off to the right start.

Contras:

The intergration to Xero is in development but this has been the most noteable con to date, that said Katana is working on this and it should be available shortly

Katana - Amazing Software

Comentarios: Katana makes our manufacturing process and stock control so easy.

Puntos a favor:

This makes our manufacturing process so easy, our orders come in via shopify and go straight into Katana. The time it saves us is amazing.

Contras:

We would still like to be able to add images to products, this was something we asked for in the early days and were assured it would happen, but not happened to date.

Katana has made my life easier

Comentarios: My inventory issues are now a thing of the past. Katana has made it so easy to now sync to Woocommerce, it is so easy to see exactly where my inventory issues are.

Puntos a favor:

This product is so easy to us. Once it is set up, it tracks your inventory very well, and the integrations with Woocommerce and Xero are excellent add ons as well. I would recommend to anybody

Contras:

The pricing is a bit on the expensive side. As it is invoiced in $US, I don't have a fixed price each month, as it is subject to currency fluctuations, because I do not live in the US.