17 años ayudando a las empresas colombianas
a elegir el mejor software
Sobre ROUTEE
Omnicanal, automatización, alternativas disponibles, analíticas integradas, importación de datos, integración de complementos, adición de formularios, soporte 24/7.
Pricing looks great but it would be good if it worked.
Examples did not Include VB.NET and some errors in JSON strings.
Filtrar opiniones (23)
Eshop Owner Routee Review
Comentarios: 4 years of Routee usage. Few or none problems at all. Easy to use.
Puntos a favor:
The loaded templates The option to send message to multiple people at once The custom sender ID (i put my business name) The good Routee customer service at Greece.
Contras:
In the loaded templates, when you type between the loaded message, if you stop for 1 sec, the cursor goes to the end of text. This is discomforting, many time you go back and forth.
Alternativas consideradas:
One of the best SMS providers
Comentarios: I like Routee overall and will keep using it, at least for 'the-rest-of-the-world, but when I really need reliable messages, I prefer to deal with the mobile operators directly if possible.
Puntos a favor:
The prices are the cheapest and most reliable I could find for the country I target the most (Malta, EU) but it seems pretty cheap and reliable for other countries as well. It is as close as you can get to integrating directly with the operator
Contras:
On one occasion they promised a Direct route but in fact it was not. The messages to ported numbers were being lost and they said they fixed it after the fact but couldn't guarantee that it would not happen again. Support was fast but not enough for me to salvage the situation with my client.
Can't recommend
Comentarios: I was a satisfied user for several months but then suddenly Routee closed my account and did not let me export any my own data. They refused to provide/give me access to export my mailing lists or receipts.
Puntos a favor:
Easy to use. Software backend looks good.
Contras:
The attitude of customer service is really bad. They don't want to help at all.
Respuesta de AMD Telecom
hace 5 años
We are very sorry to hear that. As you already discussed with our support team, Routee's policy is very strict when it comes to spam campaigns to ensure transparency and after our notice, you were fully refunded. At Routee we work 24/7 to provide a seamless and secure customer experience. Secure financial transactions and preventing spam campaigns to ensure the best possible deliverability are our top priorities. We operate with leading technologies designed with the aim of providing not only the best anti-fraud service on the market but also the possibility of continuously evolving the tools created to fight the main existing attack techniques. Our Security Operations Specialists conduct transactions and spam-rate monitoring for every client, and following notice, if a client does not comply with the company's policies, gets a full refund and we terminate their access.
FINANCE DIRECTOR
Comentarios: reliable for sure.
Puntos a favor:
Reliable in sending sms. it is very important in medical use.
Contras:
some times complicated. campaigns. function copy paste one by one not avialable. obliged to put country code in one by one sms
SMS Feature
Comentarios: People in the Insurance Industry needs to communicate with customers every day about contracts expiration dates. ROUTEE system helped in automating sending SMS messages. Made it easy and cost-effective
Puntos a favor:
Good Detailed Documentation and Examples
Contras:
Examples did not Include VB.NET and some errors in JSON strings
Routee sms gateway
Comentarios: positive. Definitely i recommend it
Puntos a favor:
it support all providers of Greece and Bulgaria low prices premade messages for customers full history and delivery report
Contras:
a bit complicated. Obviously the programmers don't have in mind the user but the functionality
Simple but not simpler
Puntos a favor:
The ease of use, the quality of services, the customer support and of course the low pricing.
Contras:
Open source projects (clients, SDKs, tutorials, etc) - But they have perfect and easy to read documentation.
BEST RECOMMENDATIONS
Puntos a favor:
I have gained very inspiring experiences with this platform. It is so easy to use. It is very functional, efficient and takes great care to satisfy all users. It is now much easier to send emails. I like that even people without much experience can easily learn to use ROUTEE
Contras:
I can't find any suggestion that I can say is not good for this platform
10/10 and A+ for ROUTEE
Comentarios: i give ROUTEE 10/10. Customer service great. I like ROUTEE overall
Puntos a favor:
Ease to use. I love to use this software.
Contras:
I'm using ROUTEE from last 2 year ,I notice few or none problem at all.
The most user friendly platform
Comentarios: It has been a great time using the platform.
Puntos a favor:
The platform is very well made and easy to use. The features are limitless and offer the end user a very good experience even for the non technical persons it is very simple.
Contras:
Have not found any up to now, the creators are upgrading it very often adding better and better features.
Good Product
Puntos a favor:
Routee is integrated in our system and sms are sent automatically
Contras:
If you need to look for a specific sms sent is dificult to find it.
I was a local supplier in Venezuela for them.
Comentarios: Very good experience, I would definitely be your local supplier in Venezuela.
Puntos a favor:
It is easy to use, communication is 100% online. Your support is excellent.
Contras:
The only inconvenience I had was when they paid our outstanding bills. It took more than 3 months to pay them.
Easy to use
Puntos a favor:
Makes my job easier and it is easy to use.
Contras:
I would like to have more reports for my clients
SMS tool
Comentarios: Using it to remind customers of past due payments. Works well.
Puntos a favor:
Preview feature helps you see and correct mistakes.
Contras:
Group creation is a bit tricky to make, but you eventually get the hung of it.
Easy to use
Comentarios: Excellent but for medium workload.
Puntos a favor:
Extremely easy interface and business process workflow.
Contras:
Lack of some important functionalities and features.
Routee Is a scammer site
Contras:
I also paid 8$, but 1 week ago but did not add it now. scammer routee. spam site.
Value for money
Comentarios: Very good overall experience. Highly recommended.
Puntos a favor:
Versatility Value for money Excellent customer service
Contras:
I would prefer a more spartan GUI, but this is subjective.
Cheap but does not work
Comentarios:
Not free trial available
A real nightmare to activate an account
The SMS i tried after purchasing never arrived to destination
Support tickets not responded
Puntos a favor:
Pricing looks great but it would be good if it worked
Contras:
It does not work for sending SMS They do not respond support tickets
Great tool
Comentarios: It's a great tool with just a few points that could get better.
Puntos a favor:
It has all kind of features, probably more than one uses, and it's operational for either small or big businessess
Contras:
Its menu is a bit difficult to use when you are looking for a feature and it has some unecessary settings in some features that can be a problem
Great service & great value
Comentarios: Routee really helped my business grow and gave me control.
Puntos a favor:
Easy of use and a great pack of features
Contras:
I could not find anything worth mentioning
Routee Review
Comentarios: A short experience but so far so good
Puntos a favor:
SMS delivery is instant to networks covered and delivery status help me know whether the sms was delivered or not for me to make informed decisions
Contras:
There's no API to check to what network a number belongs for us to determine our SMS rates in advance before sending an SMS
Satisfied user
Puntos a favor:
Functionality, quality of services and simplicity
Contras:
Nothing specifically. I am overall satisfied by the services provided
Advantage and disadvantage
Puntos a favor:
The customer service is very good and very helpful.
Contras:
The functionality of platform. Some times isn't clear how to do something.
