--- description: ¿Qué piensan los usuarios de Egencia? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Egencia gracias a Capterra Colombia. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Egencia - Opiniones, precios y características - Capterra Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software de viajes](/directory/31057/travel-management/software) > [Egencia](/software/170787/egencia) # Egencia Canonical: https://www.capterra.co/software/170787/egencia Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.co/software/170787/egencia?page=2) > Determina el cumplimiento de los viajes de negocios, simplifica la creación de informes de gastos y aumenta la adopción de políticas de viajes corporativos. > > Veredicto: 56 usuarios lo han valorado con **3.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Egencia? Gerentes de viajes, agentes organizadores de viajes y viajantes en empresas con necesidad de viajes de negocios. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **3.8/5** | 56 Opiniones | | Facilidad de uso | 4.0/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.7/5 | Basado en las opiniones generales | | Funciones | 3.9/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Egencia - **Ubicación**: Bellevue, EE. UU. - **Constitución**: 2002 ## Contexto comercial - **Precio inicial**: US$ 8,00 - **Público objetivo**: 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Australia, Canadá, Estados Unidos, Francia, Irlanda, Reino Unido, Suecia ## Funciones - Análisis de gastos - Asistencia al cliente - Control de gastos - Creación de informes y estadísticas - Creación de informes/análisis - Flujo de trabajo de aprobación - Gestión de la conformidad - Gestión de políticas - Gestión de proveedores - Gestión de reembolsos - Gestión de reservas - Gestión de reservas - Gestión de restricciones - Panel de comunicaciones - Reserva en línea - Seguimiento de gastos ## Opciones de asistencia - Asistencia 24/7 ## Categoría - [Software de viajes](https://www.capterra.co/directory/31057/travel-management/software) ## Categorías relacionadas - [Software de viajes](https://www.capterra.co/directory/31057/travel-management/software) - [Software para agencias de viajes](https://www.capterra.co/directory/20034/travel-agency/software) - [Sistemas de reservas aéreas](https://www.capterra.co/directory/31279/airline-reservation-system/software) - [Software para control de gastos](https://www.capterra.co/directory/30559/expense-report/software) - [Sistemas de reservas](https://www.capterra.co/directory/20032/reservations/software) ## Alternativas 1. [SAP Concur](https://www.capterra.co/software/380/concur-expense) — 4.3/5 (2240 reviews) 2. [Perk](https://www.capterra.co/software/171040/travelperk) — 4.7/5 (421 reviews) 3. [webexpenses](https://www.capterra.co/software/140646/webexpenses) — 4.5/5 (1105 reviews) 4. [Expensify](https://www.capterra.co/software/97594/expensify) — 4.5/5 (1316 reviews) 5. [Circula](https://www.capterra.co/software/185116/circula) — 4.6/5 (564 reviews) ## Opiniones ### "Good tool for booking corporate travel" — 4.0/5 > **Chris** | *10 de junio de 2025* | Seguridad informática y de redes | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Easy to use tool for booking travel. The email alerts during a trip have sometimes alerted me to a delay before the airline notifies me. > > **Puntos en contra**: It would be helpful if we are able to enter our own corporate codes for hotel bookings as sometimes a customer provides one and the rate would be cheaper than what you can find in Egencia. > > One of the better travel booking tools. The interface is intuitive and the email alerts have been very helpful. ----- ### "Allows for Easy Travel Booking and a Robust Inventory to choose from." — 4.0/5 > **Justin** | *5 de abril de 2025* | Consultoría de gestión | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The feature that I enjoy the most about Egencia is the large inventory to choose from when booking business travel. My travel can take me to bespoke locations and I never have an issue finding what I need to get to and from any destination. > > **Puntos en contra**: The aspect that I like the least from my experience with Egencia is the Customer Support. On several occasions when my co-workers and I have had delays or cancelations, we've been met with a cumbersome process and at times disengaged customer support representatives. > > Overall it's been a positive experience when utilizing Egencia for my travel needs. The large inventory and smart technology allow me to find what I need quickly and with little need to search beyond the 1st page. ----- ### "Great for everyday travellers" — 3.0/5 > **Nicole** | *4 de enero de 2025* | Agricultura | Valoración de la recomendación: 3.0/10 > > **Puntos a favor**: Easy to learn and use and great for the masses. > > **Puntos en contra**: Not catered to high volume or executive travel. > > Overall as a frequent traveller myself, I liked it. However, for executive travel, I do not like it. ----- ### "Good for the price" — 5.0/5 > **Monika** | *28 de mayo de 2025* | Hostelería | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Streamlined expense reporting. Easy to navigate, you can see, change, and cancel any part of your trip. > > **Puntos en contra**: Customer Service. They are not the friendliest representatives I've ever talked to. Every time I called, I felt like I was bothering them. ----- ### "Most convenient apps to maintain corporate travel solution" — 5.0/5 > **Jahangir** | *17 de septiembre de 2018* | Software informático | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: 1. Control your travel management with a single platform 2. You can create approval level, hold your booking and book even for 24hrs without any charges 3. Flight, hotel and car rental management for your company without multiple accounts 4. create your itinerary one by one or a single itinerary 5. Get all the report or one by one the way you want 6. A single payment options or you can customise your payemnt method if you want. > > **Puntos en contra**: 1. If your corporate card is out to limit, they will hold your booking and no exemption 2. Sometimes some flights are not showing in this platform 3. Hotel prices are showing little higher than regular price sometimes 4. Extra charges if you take assistance from customer service agent. that's wired 5. Sometimes, you have to go through their customer service agent to cancel/rebooking your arrangements. 6. During rush our, its very dificult to reach their customer service agent. > > There are a number of travel management apps/tools available in the market but this is the best as per my 3 years of experience using this platform. This is the sister concern of Expedia which are the largest travel management website. As a result, you will find all most all the continent flights, hotels, and car rental services through their platform. Most important you can sync other corporate accounts with them like National Car, AVIS etc so that your employees can book through a single platform which is really amazing. Also, website design and tools are very easy to use and pretty simple to track your emplyees booking details withour asking their login info if you have admin account like I had. ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.co/software/170787/egencia?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co/software/170787/egencia) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Datos estructurados