--- description: ¿Qué piensan los usuarios de Zoho One? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Zoho One gracias a Capterra Colombia. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho One - Opiniones, precios y características - Capterra Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión empresarial](/directory/30532/business-management/software) > [Zoho One](/software/166175/zoho-one) # Zoho One Canonical: https://www.capterra.co/software/166175/zoho-one Página: 1 de 7\ Siguiente: [Página siguiente](https://www.capterra.co/software/166175/zoho-one?page=2) > Zoho One es un revolucionario paquete integral que maneja todo tu negocio con más de 35 aplicaciones integradas sin precedentes en una sola cuenta. > > Veredicto: 133 usuarios lo han valorado con **4.1/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Zoho One? Empresas grandes, empresas de tamaño mediano, organizaciones sin ánimo de lucro, administraciones públicas, empresas pequeñas. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.1/5** | 133 Opiniones | | Facilidad de uso | 3.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.1/5 | Basado en las opiniones generales | | Funciones | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Zoho - **Constitución**: 1996 ## Contexto comercial - **Precio inicial**: US$ 45,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, chino, español, francés, indonesio, inglés, italiano, japonés, neerlandés, polaco, portugués, vietnamita, árabe - **Países disponibles**: Alemania, Arabia Saudita, Argentina, Australia, Baréin, Brasil, Bélgica, Canadá, Catar, Chile, China, Colombia, Egipto, Emiratos Árabes Unidos, España, Estados Unidos, Francia, Ghana, India, Indonesia y 19 más ## Funciones - Automatización de marketing - Contabilidad - Controles o permisos de acceso - Creación de informes y estadísticas - Facturación - Gestión de flujos de trabajo - Gestión de inventarios - Gestión de proveedores - Gestión de proyectos - Gestión de tareas - Seguimiento horas/gastos ## Integraciones (en total: 19) - Gmail - Google AdSense - Google Analytics 360 - Google Calendar - Google Contacts - Google Docs - Microsoft Outlook - Zoho Books - Zoho CRM - Zoho Campaigns - Zoho Creator - Zoho Desk - Zoho Forms - Zoho Mail - Zoho PageSense … y 4 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de gestión empresarial](https://www.capterra.co/directory/30532/business-management/software) ## Alternativas 1. [WPS Office](https://www.capterra.co/software/126794/wps-office) — 4.5/5 (1533 reviews) 2. [QuickBooks Online](https://www.capterra.co/software/141374/quickbooks-online) — 4.3/5 (8447 reviews) 3. [monday.com](https://www.capterra.co/software/147657/monday-com) — 4.6/5 (6035 reviews) 4. [Jobber](https://www.capterra.co/software/127994/jobber) — 4.6/5 (1456 reviews) 5. [Dynamics 365](https://www.capterra.co/software/157279/dynamics-365) — 4.4/5 (5822 reviews) ## Opiniones ### "Comprehensive and integrated business platform" — 5.0/5 > **Rene** | *21 de diciembre de 2025* | Externalización/deslocalización | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Zoho One is a comprehensive suite of business applications that integrates CRM, project management, HR, accounting and more into a single platform. Its unified ecosystem simplifies workflows, improves collaboration across departments, and provides robust customization options. The pricing is attractive compared to purchasing separate tools, and the platform scales easily with remote and on-site teams. > > **Puntos en contra**: The breadth of features and applications can be overwhelming for new users, making the onboarding and configuration process time-consuming. Some advanced features require additional setup or technical expertise, and occasional inconsistencies across apps can lead to a learning curve. > > My overall experience with Zoho One has been very positive. As an IT manager overseeing offshore and US-based teams, I appreciate how Zoho One centralizes our tools, streamlines communication, and boosts productivity. It has been reliable and continues to evolve with new features that support our growing business needs. ----- ### "All-in-One Solution That Simplifies Business Management" — 5.0/5 > **Aditya** | *16 de abril de 2026* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: What I liked most about Zoho One is how it brings everything into one platform. It includes apps for CRM, email, accounting, project management, HR, and more, so you don’t need separate tools. The apps integrate smoothly, which makes daily work easier and saves time. It’s also flexible and affordable, especially compared to using multiple separate tools. > > **Puntos en contra**: One thing I liked least about Zoho One is that it can feel a bit overwhelming at the beginning because there are so many apps included. It takes some time to understand which tools to use and how everything fits together. Also, while most integrations work well, a few apps don’t feel as polished or consistent as others. > > Overall, my experience with Zoho One has been very positive. It’s a powerful all-in-one platform that helps manage different parts of the business from a single place. Once you get familiar with the apps, it really improves efficiency and reduces the need to switch between multiple tools. While there’s a bit of a learning curve at the start, the value and convenience it provides make it worth it. ----- ### "Packed with apps and possibilities" — 5.0/5 > **Eusebio** | *10 de agosto de 2023* | Internet | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Zoho One is one of those products that can be overwhelming the first time you see it. Packed with apps and possibilities. You have apps to perform almost any task within a company. EVERYTHING. If you're going to use it or three of the apps it has, you'll get your money's worth. > > **Puntos en contra**: Integration between apps, while possible, is not as automatic as one would expect as they are all from the same developer. It takes time and effort to set everything up and there are some really complex tasks. The price for a single user like me is excessive. For large companies it is multiplied by the number of users, but their large number of apps can justify it. > > Overwhelming. For a single user like me, it is difficult to get the most out of it without spending a whole month setting it up calmly, very calmly. You should have a 6 month trial just to configure it and then be able to use it calmly. ----- ### "No in-built default Automation of Client Follow-ups, or Templated Worklows" — 2.0/5 > **Deborah** | *30 de septiembre de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 2.0/10 > > **Puntos a favor**: Affordable. Support team are apologetic about functionality but platform is behind industry standard for CRM technology. > > **Puntos en contra**: Non-technical Zoho CRM users struggle to automate follow-ups and system integrations which its competitors do a better job of. > > Zoho One needs Natural-language workflows + Universal Eventing + Error Visibility. Non-technical Zoho CRM users struggle to automate follow-ups and system integrations because: 1. Webhook setup is technical (JSON payloads, Deluge scripting). 2. Event subscriptions are incomplete and inconsistent across modules. 3. No retry/error handling for failed webhooks. 4. No natural-language interface for workflow creation. As a result, businesses rely on third-party middleware (like Jeeva AI) to achieve what should be native CRM functionality. Zoho's competitors like HubSpot and HubSpot Operation does this better. ----- ### "Incredible Value and Support" — 5.0/5 > **Steve** | *16 de marzo de 2026* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Zoho One provides value to our small business for an affordable price. I like that Zoho has the ability to be easy for novice users and the ability to get under the hood and integrate it with other apps/software. There are so many aspects of Zoho that I like. I'll touch on a few. I like that we can use a Zoho forms on our website's contact page and have it feed into Zoho Leads with the Lead source and date filled out. I was paying quite a bit for DocuSign and switched over to Zoho One. I like the ability to use Sign when you need a customer to sign a quote, etc., and it adds it into CRM. I handle customer support and internal IT support. I use Help Desk to track these tickets. It is very helpful to be able to go to an Account in the CRM and see the ticket. I created our company's help page for users to sign up, see our product help, and submit tickets. I added a private Distributor Resources section that is very useful for my distributors. I recently created a Virtual Data Room (VDR) in WorkDrive for potential investors. Very powerful and secure. Outside of using Zoho One, the support is very good. I have always received a response within 24 hours. Zoho Analytics is incredible. I like the option to be able to create widgets and place them on my CRM dashboards. I created a dashboard for the \[sensitive content hidden\] so that he can see leads and potential sales opportunities. > > **Puntos en contra**: Sometimes, there are some quirky aspects of CRM. API don't always work consistently. However, I really don't have any issues with Zoho One. > > Incredible for the price. Can't complain. I like that there are so many apps that I can use on one platform. ----- Página: 1 de 7\ Siguiente: [Página siguiente](https://www.capterra.co/software/166175/zoho-one?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co/software/166175/zoho-one) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados