--- description: ¿Qué piensan los usuarios de Promo.com? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Promo.com gracias a Capterra Colombia. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Promo.com - Opiniones, precios y características - Capterra Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software para gestión de vídeo](/directory/30754/video-management/software) > [Promo.com](/software/164528/promocom) # Promo.com Canonical: https://www.capterra.co/software/164528/promocom Página: 1 de 10\ Siguiente: [Página siguiente](https://www.capterra.co/software/164528/promocom?page=2) > Promo te permite crear fácilmente videos de marketing de alta calidad para cualquier canal de redes sociales > > Veredicto: 212 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Promo.com? Propietarios de pequeñas y medianas empresas Agencias de marketing y digitales ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 212 Opiniones | | Facilidad de uso | 4.3/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.2/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.9/5 | Basado en las opiniones generales | | Funciones | 4.0/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Promo - **Ubicación**: Tel-Aviv, Israel - **Constitución**: 2012 ## Contexto comercial - **Precio inicial**: US$ 199,00 - **Modelo de precios**: (versión gratuita disponible) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Albania, Alemania, Andorra, Anguila, Antigua y Barbuda, Arabia Saudita, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Barbados, Baréin, Belice, Bermudas, Bielorrusia, Bolivia, Bosnia y Herzegovina, Brasil y 148 más ## Funciones - Animación - Arrastrar y soltar - Biblioteca de contenidos - Captura de vídeo - Compartir en redes sociales - Creación de marca personalizable - Creación de vídeos - Distribución multicanal - Edición de vídeo - Gestión de contenidos - Herramientas de colaboración - Integración de redes sociales - Mediateca - Modelos - Publicaciones automatizadas - Superposición de marcas - Superposición de texto ## Integraciones (en total: 5) - HubSpot Marketing Hub - Instagram - Meta for Business - Twitter/X - Wistia ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 ## Categoría - [Software para gestión de vídeo](https://www.capterra.co/directory/30754/video-management/software) ## Categorías relacionadas - [Software para gestión de vídeo](https://www.capterra.co/directory/30754/video-management/software) - [Programas para editar vídeos](https://www.capterra.co/directory/20022/video-editing/software) - [Programas para crear vídeos](https://www.capterra.co/directory/31677/video-making/software) - [Herramientas de marketing en redes sociales](https://www.capterra.co/directory/30781/social-media-marketing/software) - [Software de video marketing](https://www.capterra.co/directory/31678/video-marketing/software) ## Alternativas 1. 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[Buffer](https://www.capterra.co/software/143492/buffer) — 4.5/5 (1491 reviews) ## Opiniones ### "The best online video editor for professionals" — 5.0/5 > **Yassine** | *9 de junio de 2021* | Marketing y publicidad | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Promo.com has a lot of awesome templates for a bunch of categories, it became my one-stop-shop for all my business promotional videos because it offers a variety of video ads templates that I can simply edit on my browser without any program and they also offer a great selection of stock footage and text overlay options to make the videos more professional. > > **Puntos en contra**: it's a bit pricy for small businesses but for me I think it’s worth it, I just hope that they can make it a bit cheaper to make it more affordable. > > Promo allows me and my team to quickly edit professional videos, I often start from one of their premade templates and I make few edits to come up with an original and unique video that I can use for marketing campaigns or social media feeds. We also use promo to edit videos for our clients and they’re also satisfied with the videos that we deliver for them. ----- ### "Amazing Platform" — 5.0/5 > **Riley** | *5 de septiembre de 2019* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The quality of all of the video content whether it be premium or free content they are made beautifully. It is easy to customize any videos that work best for who you are advertising to and with our target market being health care professionals it is great to have so much healthcare related content to grow our social media and website. > > **Puntos en contra**: I would like to be able to change font size within the text box, also be able to have two text boxes appear simultaneously within the same time frame. > > The customer support has been unmatched, they have helped us even when it was our own mistake in reading information when we signed up and discounted our service. Also having that instant support with the chat and being able to fix small platform errors in only a few minutes could not be better. We got promo thinking we would make a few videos and cancel but since then it has helped get more people to our social pages and has let us show our services in a different way to our website visitors. ----- ### "Horrible Customer Service/ Auto-billing charge rip-off" — 3.0/5 > **Michael** | *11 de noviembre de 2024* | Construcción | Valoración de la recomendación: 2.0/10 > > **Puntos a favor**: Access to lots of stock videos, images and templates. > > **Puntos en contra**: Expensive in comparison to other similar tools > > Terrible. We quit using them because we found a better alternative for our company. Without notification they charged my credit card for another year and will not reverse the charge because the auto renew button was automatically set in their settings. They have been terrible to deal with and I am only left to dispute the charge with my credit card company. I would avoid doing business with this company or any other company that tricks their customers into another annual fee. Probably an indication that they can't keep customers any other way perhaps..... ----- ### "The best I've found so far" — 5.0/5 > **John** | *12 de noviembre de 2020* | Bienes de consumo | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It's effortless to use even if one has no experience with video editing. The video templates are beautiful, even the free ones, which is a huge upgrade comparing to their competition; as usual with other competitors, the free videos are of low quality. The time it saves is of the essence. > > **Puntos en contra**: Can be a little tricky in certain features, specifically on how to remove sound or only keep the sound of your uploaded video, but the support chatbot is very efficient and clear in their instructions. > > I am a social media manager for a florists conglomerate, and I run all the company's social media platforms, plus the ones from nine franchisees, I need to keep it consistent and at one voice, but time is always my enemy, even if Promo is a service leaning toward promotional videos for paid advertising I am able to adapt it for normal everyday posting by making the videos longer (amazing feature), or uploading my own material. It's easy to use, it's fast, and the results are really good. I also love the fact of being able to choose from a large pool of different soundtracks if I so wish. ----- ### "Best Product For video Promotions on social media" — 5.0/5 > **Usuario verificado** | *3 de octubre de 2020* | Automoción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: This software has some incredible features that can help me customize the video ads according to the size and dimensions of the required social media platforms that you can publish. It has an integrated solution where you can publish the video directly into the respective social media platforms (Facebook, Instagram, etc) I do like the fact that you can actually customize and reimagine to design your own creative video with existing opensourced content or you can use your own cotent with these templates. There are 1000s of existing templates for quick and quality video ads to publish within a fraction of minutes. I love the product as it is so easy for beginners to start editing the video content. > > **Puntos en contra**: There is noting to worry about this product. once you start using it, you will definitly love it. > > Promo.com made our business to achieve higher results and enagagements in social media platforms. i strongly recommend to try this product for those who are struggling to find the right platfrom for the social media content. ----- Página: 1 de 10\ Siguiente: [Página siguiente](https://www.capterra.co/software/164528/promocom?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co/software/164528/promocom) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Datos estructurados