Opiniones de Shortcut

Limitado para gestionar incidencias

Puntos a favor:

Se configura rápido y es una alternativa a Jira

Contras:

Como se gestionan los ticket con puntuaciones

The perfect tool for software projects using Kanban

Comentarios: Clubhouse helps us manage agile software projects better than ever before. With other tools it feels like we are forcing it to try to accommodate our workflow, but with Clubhouse it feels like it was designed exactly for our use.

Puntos a favor:

Clubhouse brought us a new set of features and ways to organize stories and tasks that we didn't know we wanted/needed. We have always stuck with tools that were able to help improve our kanban based workflow rather than the simple project board tools like Trello that cater to everyone more than software/product development specifically. There are few tools out there that provide what we are looking for: the ability to organize and label stories with more granularity than a single label (estimates, types, project, priorities, epic, etc), and the ability to have reports like velocity and burndown charts.

Contras:

It is a very small thing, but it would be nice if we could adjust the color scheme of both things like labels beyond the default options, as well as adjust the overall interface colors.

My review

Comentarios: =)

Puntos a favor:

The software is incredible, it's easy to use, and the features just feats your team needs.

Contras:

For Brazil it is a really expensive product, I wouldn't be able to pay the complete version, although I know that the free plan locks features that would be really helpful. Some international companies vary the price based on the exchange rate. That would allow to sell your product here easily. For example, for a team of 7 the price would be $84,00, that makes almost R$500,00 here that is almost the same as all the shopping (food, grocery..) for a family of two for a month. See?Other than that, it would be awesome to be able to change the team shortcut url. When I've created my team account I didn't know that the company name would be used for the URL, now it is very long and very ugly to share.

When compared to some of its competitors, it is easy to use.

Puntos a favor:

I have utilized various project management software tools, but this particular one hits the mark. Its speed, intuitiveness, and inclusion of all desired features make it stand out. Moreover, it does not necessitate extensive configuration to start using. The capacity for groups to collaborate and provide input on stories and epics is tremendously advantageous for my team. Additionally, the roadmap feature is ideal for teams accustomed to changes. The drag-and-drop functionality for each milestone/epic on the roadmap is remarkably user-friendly.

Contras:

While I don't have any major issues with Shortcut, I do wish it had a feature to save drafts for tickets. Occasionally, the page refreshes and I lose my progress on a draft. Although refreshing the page typically resolves the issue, it can still be a bit buggy.

While Clubhouse can do some things well, it is lacking in many areas

Comentarios: My experience with Clubhouse was not great to say the least. While the UI is promising, and the price per user is much lower than others, you get what you pay for. Like too many other project management apps, there is not enough focus on the time being tracked vs a budget for the project you are working on. The project layers overlap in a way that would be good if you were working on individual projects for a larger product, but not if you are working on individual projects geared towards individual clients.

Puntos a favor:

I think the best part of Clubhouse is the robust API that can allow a dev team to add or complement to the existing platform. Clubhouse seems designed for teams focusing on a product or a small portfolio of similar products or complimentary features. It does not seem designed for a consulting or agency style development shop.

Contras:

Clubhouse is lacking in a number of areas that should be expected features in agile project management software. Completion dates are buried, no project budgeting or hourly rates, no invoicing or adding expenses, time tracking, resource management, personal task lists, custom fields, dependencies. It also seemed overwhelming to get set up and running.

Powerful project planning

Puntos a favor:

Shortcut is easy to use but very powerful, and has a clean, intuitive interface. It offers a wide range of features, including project planning, task management, and collaboration tools. The software integrates well with other tools, such as Slack.

Contras:

The per-user price is a bit steep if you need access to all of Shortcut's features.

Shortcut Review

Puntos a favor:

Shortcut is a project management tool which is very easy to use and is suitable for agile teams. It also integrates with a lot of third-party tools, e.g. Slack, which works just fine and is helpful.

Contras:

I didn't find any disadvantages in particular. However, the free plan is unfortunately (but unsurprisingly) quite limited.

Product Review

Puntos a favor:

It is a safe tool to manage everything , define priorities and work properly.

Contras:

I couldn't find any disadvantage for this software till now

UX planning

Puntos a favor:

The best feature in Shortcut for a marketer is the ability to track the customer journey, which is valuable for UX improvements and ensuring a positive customer experience. The visual representation of the journey makes it easy to understand and communicate to others.

Contras:

The amount of features can be overwhelming for someone looking to do only basic things in the platform.

It is a good software and runs smoothly

Comentarios: Since I am a busy person I am relief that shortcut is there to assist me to search and command for anything easily in my phone

Puntos a favor:

I think the way it automates anything that I say or do in my phone, searching and more

Contras:

I don't have any dislike about this software

Diverse software

Comentarios: My overall experience is that it is easy and nice to use or to have as a tool. I would recommend you try it to see for yourself!

Puntos a favor:

This software can be used for many different things. It is a diverse app you can schedule appointments, use it for marketing or for customer management.

Contras:

I have not had any problems with the app.

Clubhouse vs Jira? Clubhouse wins.

Comentarios: I have previously used Fogbugz, Jira, Trello, and a few others, and Clubhouse is the clear winner. You will find some of what I mention here applicable to something like Jira; contains depth, customer service request and issue tracking are highly visible, can be simple to use. But it would be like saying a burger from McDonald's is the same as the burger from Raoul's in NY; they both have buns, a meat patty, and you can create depth with the condiments! You could say that, but you'd be a fool. Are you a large org with cash to burn, needing extreme amounts of control, and customization, with mandated workflows? Jira has your answer. Are you a small/medium team that needs a fantastic feature & project tracking tool that works great out of the box? Clubhouse is hands down the best.

Puntos a favor:

I find the product to be very simple at the surface with deep capabilities. Previously, we were using Jira and I found the software to be overkill for many of the tasks that we perform. Additionally, so much of Jira's useful functionality (and the Atlassian suite as a whole) is hidden behind paywalls, 3rd party addon services, and little gouges along the way. I absolutely abhor that practice so finding Clubhouse was a godsend. Customer service has been prompt and helpful, and though they have not implemented my feature request, I at least know that it has been prioritized. Team collaboration is great with their Slack integration. My team posts bugs, hotfixes, feature requests in the proper project, and I am automatically notified via Slack. The whole team has visibility to their request's progress.

Contras:

Navigating the nomenclature of Stories, Epics, Projects, Milestones, and how they should fit together is a bit taxing at first and takes getting used to. It would be helpful to have visual guides for someone like myself, but the documentation is available and well written. This is where I discovered the depth of capabilities in Clubhouse. You can very simply manage your project with Stories, and you can very finely tune your progress and visibility by getting to know these different groupings.

Exactly what we need

Comentarios: It is the best tool for our business given our current size. I would recommend it for small teams of designers and engineers. Its integration with GitHub and similar tools is best in class.

Puntos a favor:

Its interface is super fast compared to tools like Jira. I find the platform extremely easy to use and configure.

Contras:

The interface has changed recently and at times that can be jarring. But I have no major complaints.

Great Project/Product Management tool

Comentarios: I have personally used Clubhouse at 2 organizations, as well as other competing tools. Clubhouse has provided the best overall tool for ticketing and project management without a steep learning curve. Organization and searchability is key when managing several developers, stakeholders, teams, and business. Therefore, Clubhouse keeps me on top of stuff while prioritize and deprioritize easily and quickly.

Puntos a favor:

Flexibility and ease of the software - Clubhouse is extremely easy to learn and provides the ability to mold the software and functionality to your team's workflows. Additionally, the Clubhouse team is continuously adding new integration and features that are best practice for most modern and agile product & tech teams.

Contras:

Not necessarily a specific con to Clubhouse but in general for all project management tools. Given the need for detailed requirements, it is necessary to write a lot of content on tickets. As such, the mobile experience is not on part with the browser desktop experience. That being said, I tend to create shell tickets on the mobile app or mobile view, then complete the tickets on a desktop when I have full functionality and familiarity.

Associate Product Manager

Comentarios: It has been a great experience from onboarding until now. The global search functionality is great and always helps me find what I am looking for. Ability to attach any files to my tickets is great. And the GitHub integration where I can keep track of the pull requests for the assigned ticket is very helpful.

Puntos a favor:

- Ease of use - The UI is easy to navigate - Perfect for our team structure

Contras:

Have only ever run into a few minor issues: 1. Setting up the backlog of our stories to prioritize - Solution: If you have a ticket that you would like to appear in the backlog. Set the owner as yourself(Product Manager) and set the state to Unscheduled. And we also set up the filters for the backlog to display tickets that have a PM as the owner and are unscheduled. 2. Estimate section of ticket creation - would attribute one point to one day of work, but not having the ability to set half a day of work because there is no 0.5 option 3. When copying plain text from a word file and pasting it into a ticket, I would like it to also appear as plain text

A relaxing experience

Comentarios: Overall when I use Shortcut I feel relaxed compared to other product tools. While in other tools I feel like I am fighting the software generally I feel that Shortcut is just doing what I need to. It sounds silly but not being frustrated is a great thing!!

Puntos a favor:

- I have like many in product at one point or another used Jira - It's way smoother and way less. clunky then jira. Pages are more responsive and load quicker with less jumping - Creating tickets is easy - The UI is visually appealing

Contras:

- Lacking integration compared to Jira - Sometimes the auto-save fails and you lose work - sometimes tickets you create are lost in a void if not triaged correctly

Good interface, easy to use

Comentarios: Very good experience, few hiccups over the years.

Puntos a favor:

I like the visuals, the ease-of-use, everything is pretty intuitive even the first time you're using it. It's been a couple of years since my team started using it, and it works very well for us.

Contras:

The name change recently forced us to adapt a lot of our automation regarding the app, but the reason for it was understandable.

Enhance Report Feature and Empty Seat Charges

Puntos a favor:

Can branch out the epic easily from origin when too much topic / stories relate to one single task, easy to manage.

Contras:

Report : difficult to view milestone and every team member epic / stories completion, declared start and end date vs actual end date.Charging fee : I have team member join and leave, empty seat is a waste of money.

Shortcut makes managing products, projects, and people simple

Comentarios: Shortcut has helped my team stay organized, connected, and informed in a hybrid work environment. Everyday they can see who is working on what, who needs reviews or help, and what we’ve accomplished. I run 2 large scale applications and Shortcut has given my team the transparency it needs to operate at a high cadence.

Puntos a favor:

I have found that the ability for me to create story templates for my team has improved the quality of the requirements for features, increased the number of test cases we identify before implementation, and has decreased the amount of time it takes my engineers to push fixes for bugs.

Contras:

I would say one thing I feel is missing is the ability to see status of team members across multiple workflows. I can click through each one and jot down notes, but when there’s a critical bug it would be nice to just see a birds eye view of who’s working on what so I know who to give it to.

A modern, useable JIRA

Puntos a favor:

It's relatively easy to use, and the Slack integration makes tickets relatively easy to create.

Contras:

It's not super opinionated on the workflow as opposed to Asana. I can understand why, though, given it's meant to model enterprise workflows.

While it does the job, it's not easy to use for sorting or management

Comentarios: I am only a user, but I know that our Engineering manager will be switching us to a different product soon for ticket management with the reason that the new product will be much easier for everyone to use - especially for tracking their own tickets.

Puntos a favor:

Does what we need it to do - create bug tickets

Contras:

Not easy to filter, find or sort. Maybe I just don't know how to use the features, and I know I use them in a completely different fashion than Engineering does (we create tickets, they execute them), but each time someone says "just filter and find", I have no idea and can't figure it out. I also hear from their team about how hard it is to do what they need to do with the tickets once we create them. Not user friendly for sorting or tagging for projects.

Shortcut is user- friendly and visually appealing

Puntos a favor:

It's easy to use and organize, and there are a lot of customizable features that the previous software I used did not have.

Contras:

I wish you could add blockers that aren't other stories, i.e. if I am blocked on something because I need to go confirm something with a Stakeholder, that's not easily indicated within Shortcut. We end up using a Workflow State for "Blocked" stories instead of using the Relationships feature.

Keeps our day to day development on track.

Comentarios: Overall Shortcut is a great product and it's got a robust set of integrations that really help us to hone our Product and Sofware Development Lifecycles.

Puntos a favor:

We love the team collaboration and flexible storyboard features. It works well across disciplines such as scrum and kanban.

Contras:

It's difficult to rank and order the importance of UserStories relative to other systems I've used.

Decent off the shelf solution for small companies

Puntos a favor:

It's amazing to just have everything work logically out of the box. The API access allowed me to integrate Shortcut with my tooling to make tagging commits and code far simpler than ever before.

Contras:

There's definitely a lot of room for improvement with auxiliary features like the built-in WYSIWYG document editor, and sometimes the rigidity of the project layout does get somewhat cumbersome if you ever need to deviate slightly from the main feature set.

Clubhouse is great!

Comentarios: We use it on daily bases and have had great overall experience with Clubhouse, as it helps us with breaking large projects into manageable pieces that can be prepared and planned, tracked, scheduled in every phase of the development process.

Puntos a favor:

Manage projects in hierarchy using EPICS, STORIES and TASKS, and be able to label them based on your firm's development process (example: sprint_5, design_discussion, etc.) and define different phases anyway you like, such as Backlog, Development, Review, Deployment and Completion. Then you have different views of the projects at any time, like Report, Status.

Contras:

I wished there could be a way to attach an identifier to each of the tasks, in case that one would use it when checking in the code or communicating with others