---
description: ¿Qué piensan los usuarios de OpenText Cloudally Backup for Microsoft 365? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de OpenText Cloudally Backup for Microsoft 365 gracias a Capterra Colombia.
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title: OpenText Cloudally Backup for Microsoft 365 - Opiniones, precios y características - Capterra Colombia 2026
---

Breadcrumb: [Inicio](/) > [Programas para hacer copias de seguridad](/directory/31076/backup/software) > [OpenText Cloudally Backup for Microsoft 365](/software/155742/cloudally)

# OpenText Cloudally Backup for Microsoft 365

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> Solución de copia de seguridad y recuperación de nube a nube que respalda los cambios diarios en tu SaaS al almacenamiento ilimitado de Amazon S3.
> 
> Veredicto: 94 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa OpenText Cloudally Backup for Microsoft 365?

Servicio global desde grandes clientes empresariales hasta pequeñas y medianas empresas: EE. UU., Australia, Reino Unido, Alemania, Francia, Italia, España, América del Sur y Rusia para hacer una copia de seguridad automática de tus datos.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.7/5** | 94 Opiniones |
| Facilidad de uso | 4.7/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.7/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.7/5 | Basado en las opiniones generales |
| Funciones | 4.6/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: OpenText
- **Constitución**: 2004

## Contexto comercial

- **Precio inicial**: US$ 1,50
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web
- **Idiomas admitidos**: inglés
- **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 208 más

## Funciones

- Alertas y notificaciones
- Almacenamiento seguro de datos
- Captura y transferencia de datos
- Cifrado
- Compresión
- Control de versiones
- Controles o permisos de acceso
- Copia de seguridad automática
- Copia de seguridad continua
- Copia de seguridad en la nube
- Copia de seguridad incremental
- Copia de seguridad y recuperación
- Creación de informes/análisis
- Gestión de almacenamiento de datos
- Gestión de la conformidad
- Gestión de la información
- Gestión de políticas
- Programación de copias de seguridad
- Recuperación de desastres
- Registro de copia de seguridad
- Replicado de datos
- Transferencia de archivos

## Integraciones (en total: 14)

- Box
- Dropbox Business
- Gmail
- Google Workspace
- Microsoft 365
- Microsoft Outlook
- Microsoft SharePoint
- OAuth
- OfficeCalendar
- Okta
- OneDrive
- Salesforce Sales Cloud
- Salesforce.org Nonprofit Cloud
- WorkSpace

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Programas para hacer copias de seguridad](https://www.capterra.co/directory/31076/backup/software)

## Categorías relacionadas

- [Programas para hacer copias de seguridad](https://www.capterra.co/directory/31076/backup/software)
- [Software de prevención de pérdida de datos](https://www.capterra.co/directory/31106/data-loss-prevention/software)
- [Software de almacenamiento en la nube](https://www.capterra.co/directory/31310/cloud-storage/software)
- [Recuperación de desastres](https://www.capterra.co/directory/30207/disaster-recovery/software)
- [Programas de gestión de datos](https://www.capterra.co/directory/31003/data-management/software)

## Alternativas

1. [IDrive](https://www.capterra.co/software/171884/idrive) — 4.6/5 (1200 reviews)
2. [Salesforce Backup](https://www.capterra.co/software/1034020/salesforce-backup) — 4.8/5 (80 reviews)
3. [NAKIVO Backup & Replication](https://www.capterra.co/software/161328/nakivo) — 4.8/5 (457 reviews)
4. [Cove Data Protection](https://www.capterra.co/software/163343/backup-and-recovery) — 4.7/5 (217 reviews)
5. [Rubrik](https://www.capterra.co/software/148206/rubrik) — 4.8/5 (74 reviews)

## Opiniones

### "It's pretty much invisible" — 5.0/5

> **Bruce** | *13 de agosto de 2019* | Desarrollo de programas | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Easy to set up. It's self maintaining. A decent amount of restore options. Good price point for the email backup. It works.
> 
> **Puntos en contra**: The OneDrive backup could get expensive for small businesses.
> 
> I set this up in minutes and barely think about it now. I've had to do a few restores and I regularly test it, and it passes with flying colors. What else could you ask for.

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### "Good value for money 365 backup" — 4.0/5

> **Andy** | *3 de septiembre de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: The price point is good. Having infinite retention at no extra cost is good. Being able to back up Exchange, SharePoint, OneDrive and Teams, including shared mailboxes, resource mailboxes and public folders is very good.
> 
> **Puntos en contra**: When restoring data, especially from SharePoint, OneDrive or Teams, the search interface and functionality is awful.
> 
> Once you get used to the interface, it is a good, reliable service. Data restores can be slow at times, although this is most probably due to Microsoft throttling.

-----

### "So close to being awesome..." — 3.0/5

> **Jeff** | *5 de septiembre de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 4.0/10
> 
> **Puntos a favor**: It's a solid backup for the most part. As long as the mailboxes remain licensed and active the backup runs great, with only intermittent transient issues that are to be expected with any kind of backup.
> 
> **Puntos en contra**: It really struggles with large sharepoint/onedrive backups. It's not so bad when there's just a ton of smaller files, but in one case we had a SharePoint site with a single 4TB file. Because of the throttling on M365, it took several days to complete the backup of that single file.&#10;&#10;The real problem is that during that time, there was no way for the end user, or for me as the support engineer, to see any change in status... There are no logs, and there is no information to be found. I can't see what item it's working on, the progress on that item, nothing. It just sat there saying the backup was running and that it had backed up the exact same number of files for 5 days. &#10;&#10;In cases like this just listing how many files it's gotten so far is insufficient. On top of that, there are no logs for the backups, only the status, it's just not enough for me to be able to troubleshoot anything, so that any persistent issue requires me to reach out to the support team, who usually just ell me things I should have been able to find myself, if you'd give me the tools to do so.&#10;&#10;Finally, the biggest problems I have with M365 backup is the incredibly obtuse way you bill for mailboxes, and the amount of time it takes for deleted mailboxes to be auto-archived.&#10;&#10;The fact that if a mailbox is deleted the client is charged for it forever, but if they mark it shared and remove the license they are no longer billed leads to a lot of confusion and frustration from our clients. If your intention is to bill for deleted mailboxes, then you should just do that and not have this workaround. Now when the end users delete a mailbox instead of marking it shared and un-licensing it, our clients are frustrated that they have to buy a license to fix that if they want to keep the backups but not keep paying for it, otherwise their only choice is to delete that mailbox backup. Not really cool at all when you advertise unlimited retention.&#10;&#10;And the worst part is that the end users will delete a mailbox, then the client gets an email that the backup is failing, and they reach out to us asking why. I have so many tickets that just go:&#10;&#10;Partner - Why can't you backup this mailbox?&#10;Me - It says it's not accessible, has it been deleted?&#10;Partner - Yes, they deleted it, but why is it erroring instead of archiving?&#10;Me - because it takes us a month to figure out that it's been deleted, you should probably pause it manually.&#10;&#10;It's just a mess. It's a huge pain to support your product for these reasons.
> 
> I was super happy with you guys at first. The backup ran pretty quickly for our internal organization, we were able to integrate well enough using your APIs and our control panel, and you are still lightyears better than our previous partner. But the honeymoon period didn't last long because of the issues above. If I could just get more transparency on what's actually happening with active backups, access to real, full job logs to diagnose failures on my own, and if you could just  auto-archive within a day or two instead of a month or two, this would be such a great product. As it stands we stopped selling it to new partners over a year ago and are just providing it to partners who already have it while we wait for them to figure out they'd be better off with AFI or DropSuite...

-----

### "Cost effective MS365 Backup for Enterprise Organization" — 4.0/5

> **Jake** | *17 de diciembre de 2025* | Construcción | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: An Office365 backup that is great value with a quick restore process and multiple restore options that allow for hands off restore directly into the end user's mailbox (e-mail restore).
> 
> **Puntos en contra**: Restore process takes some time to figure out if not used often (there is recovery option on the left sidebar, but also a recovery option from the backup as well on the homepage, say Exchange), they seem to offer different interface and recovery options.
> 
> Great experience was able to find what I was looking for when I needed to restore from it, directly into the end user's mailbox in a separate labelled folder, when user lost his contacts.

-----

### "Easy and reliable Microsoft 365 cloud backup" — 5.0/5

> **Steve** | *3 de septiembre de 2025* | Hospital y atención sanitaria | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Very easy to set up, and runs smoothly with little to no admin required. Restoration process is intuitive, and automated notification emails mean easy to monitor.
> 
> **Puntos en contra**: Pricing model is based on the number of exchange mailboxes including shared mailboxes. We use shared mailboxes a lot to retain ex-employee emails, but would prefer to be able to archive these in CloudAlly without having to keep them active in Exchange.
> 
> Very easy, affordable, and reliable. Customer support was also very responsive where we had questions during setup.

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