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Sobre Deputy

Deputy: planifica los horarios del personal, realiza un seguimiento del tiempo y la asistencia, administra los permisos laborales, exporta las planillas de horarios a la nómina con un clic y cumple con las normas fácilmente.

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Puntos a favor:

The software is fairly easy to use once you get used to it and has a lot of useful features.

Contras:

You have to pay a monthly fee for yourself as an admin user even if you don't input any of your shift info into Deputy and there is also a minimum spend which they only mention in the small print.

Valoraciones de Deputy

Evaluación media

Facilidad de uso
4,5
Atención al cliente
4,5
Funcionalidades
4,4
Relación calidad-precio
4,5

Probabilidad de recomendación

8,5/10

Deputy tiene una valoración global de 4,6 estrellas sobre 5 según las 721 opiniones de usuarios de Capterra.

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Filtrar opiniones (721)

Usuario verificado
Usuario de Linkedin verificado
Contabilidad, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Clave para la gestión de empleados

4,0 el año pasado

Puntos a favor:

Aplicación clave para el el fichaje de empleados en remoto.

Contras:

En pocos idiomas para la gestión de trabajadores en otros países

Liliana
comerciante en México
Propiedad inmobiliaria comercial, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

muy buena app la recomiendo ,para tener muy organizado los horarios de entrada y salida

4,0 hace 2 años

Comentarios: tiene una funcionalidad muy buena y precisa,se puede hacer el pago con facilidad,registra con precision las horas de descanso ,entradas y salidas etc

Puntos a favor:

que es una app muy util y confiable para registrar con precision las horas de descanso entradas y salidas,horarios,etc

Contras:

pues alo mejor me gustaria que tuviera mas opciones de trabajo.

Julio
Chef en RU
Restaurantes, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Julio

5,0 el año pasado

Comentarios: Me gusta es útil para mi

Puntos a favor:

Me gusta todo está muy bien creo que es perfecto

Contras:

Que no me dice la vacación debe presentar la vacaciones

Mónica
Mónica
CEO en España
Usuario de Linkedin verificado
Ocio, viajes y turismo, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Comparte tu agenda en segundos

5,0 el año pasado

Puntos a favor:

Es una buena herramienta para crear y gestionar tu tareas de forma simple y eficiente. Lo he probado para los clientes que llevo, y hacer colaboraciones entre equipos.

Contras:

Lo veo mas para una gran empresa que necesita llevar un control más exhaustivo de sus empleados para hacer uso del coste total de la herramienta. Para empresas pequeñas como la mía, no le veo utilidad.

Usuario verificado
Usuario de Linkedin verificado
Construcción, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

es una excelente herramienta de programación y seguimiento del personal

4,0 el año pasado

Puntos a favor:

facilidad de uso , automatización de tarea , gestión de horario , comunicacion interna

Contras:

problemas técnicos, es dificil de usar , limitaciones en la prsonalizacion

Shari
Shari
Independent Contractor en Jamaica
Usuario de Linkedin verificado
Servicios para el consumidor, 1.001-5.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Best Scheduling App Ever

5,0 hace 3 años

Puntos a favor:

I've used the software for over a year now and it makes my day to day life as an independent contractor a breeze. I can grab shifts posted by the managers shortly after they're published and can offer them up or swap them easily if I can no longer work a taken shift. I can request for leave, take a break during the scheduled shift and also view how many hours in total I have for the day, week, month in the schedule section. Their app for phones also allows you to grab, offer and view shifts and you can clock in or out on it. I especially love the seconds feature and the app being able to show me the time in my work's time zone VS mine so I'm never confused.

Contras:

It's a little slow when grabbing shifts, like you are unable to just click/accept shifts back-to-back and have to wait like 30 seconds per accepted shift for the page to load and show that you've accepted your shift. There sometimes is also a lag when starting/ending a shift and you have to ensure it was clicked properly or shows you've started/ended after the page finishes loading or you could end up being late or stay clocked in.

Lillian
Lillian
Human Resources Generalist en EE. UU.
Usuario de Linkedin verificado
Hospital y atención sanitaria, 10.000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Staff adore Deputy's reduced office time!

4,0 hace 2 años

Comentarios: Because it is hosted on the cloud, managers can use it from any location with an internet connection. ADP's timekeeping module makes it difficult to adjust shifts when workers are asked to report earlier or stay later for work.

Puntos a favor:

Provides access to shift scheduling, staff attendance and punctuality records, and time off analysis reports for management. Unlike ADP's time tracking module, we don't add pay rates in Deputy so managers can utilize it without accessing confidential information.

Contras:

Given that we have many offices in each state, and that our employees often split their time between offices in different states, keeping track of everyone's whereabouts may be a bit of a challenge.

Ryan
Owner en EE. UU.
Servicios para el consumidor, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Stay Away From Deputy!

1,0 hace 4 años

Comentarios: Deputy worked fine for us for at least a year. Nothing special, but it integrated with our Gusto payroll and ServiceM8 CRM and that's what we needed. But about 5 weeks ago it lost the ability to calculate over time. If a man works 49 hours in a week, it exports it to Gusto now as 49 straight hours, instead of 40 straight and 9 OT. We have exchanged dozens of emails with Deputy and we only get a canned response back. They say they are looking at it, but we don't believe it. How difficult could it be to compute OT correctly for a time tracking app?!! We don't think there is anyone working there any longer, -just a shell sucking up the monthly fees for as long as possible before folding.

Puntos a favor:

The integration with ServiceM8, which is why we chose Deputy

Contras:

Customer service is horrendous, and the product is unreliable.

Gina
CEO en EE. UU.
Hospital y atención sanitaria, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Great for freelance work

5,0 hace 2 meses

Comentarios: I use this for my freelance position and it helps me manage out everything for my month

Puntos a favor:

I get the sheets very fast and easy to understand

Contras:

When you first start using it it’s seems very overwhelming

Jessica
Jessica
Human Resources Specialist en EE. UU.
Usuario de Linkedin verificado
Hospital y atención sanitaria, 1.001-5.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Deputy facilitates employee scheduling

4,0 el año pasado

Comentarios: Having a nearby application that makes use of our technology makes it all the more valuable. In particular, the team's knowledge opportunities for Vice customers are fantastic. I consider the time and effort invested learning and mastering Deputy to be worthwhile, even if I am already an advanced user.

Puntos a favor:

Other scheduling tools I've tried were either impractical or too difficult to learn and utilize. Deputy is the best scheduling software I have used, and I have tried a few. It's easy to get the hang of, navigate, and succeed in.

Contras:

Turns off the door/window alarm. This quality is unnecessary, and the numerous safety precautions might be frustrating. Alter the range of colors available inside the span. The app's request and route customization features are user-friendly.

Utsav
Head Chef en Australia
Hostelería, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Love it. Great Product. Highly Recommended.

5,0 el año pasado

Puntos a favor:

I have to create rosters, manage timesheets, monitor lot of activities including labour percentages and all and deputy provides such an easy and user friendly way of doing all that I do. Copying and pasting shifts is a joy. Overall user experience is great for me.

Contras:

Not that I remember in specific. However, total labour cost tracking mechanism like Employment Hero's would be a plus.

Heather
Company Director en RU
Alimentación y bebidas, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Deputy Helped us to go Paperless

5,0 hace 2 años

Comentarios: Since implementing deputy payroll is more accurate, we save at least 35 hours of manual labour per week and we use 65% less paper.

Puntos a favor:

Ease of use and security for each member of staff. With the addition of the onboarding facility Deputy has become a vital part of our operation.

Contras:

I wish the scheduling facility was easier to use on a mobile or tablet. As I spend most of my life on the move this would be perfect.

Edie
Operations Support Manager en EE. UU.
Hostelería, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Deputy Review!

5,0 hace 2 años

Puntos a favor:

What we like most about this software is the ease of clocking in and out and tracking our employees locations.

Contras:

We like almost everything about Deputy besides how it and ADP integrate. We are still trying to figure out how to connect the two.

George
technical support en EE. UU.
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Easy Time clock solution

5,0 hace 3 años

Comentarios: Easy to use.

Puntos a favor:

The mobile app and web client make it easy for employees too clock in and out. You can also establish boundaries so that mobile app users are not clocking in away from the work location. Management can easily be notifies who is on time, late, or did not clock in at all.

Contras:

It's not free but it definitely is worth it's value if you are paying for other time clock software.

Audrey
Accountant en Australia
Instituciones religiosas, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Simple automated time tracking without needing manual spreadsheets

5,0 el año pasado

Puntos a favor:

It was so simple to get started using Deputy. I love that I can clock in and clock out on my Apple watch two as I sometimes shut down my computer before remembering to log off on my time sheet.

Contras:

Tracking additional hours worked to scheduled hours as TOIL instead of needing to record the time under TOIL specifically created groups which seemed like a roundabout way of doing things.

Wolf
Owner /Manager en EE. UU.
Seguridad e investigaciones, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Deputy Limitations on amount of location being used. Not exporting payroll timesheet to ADP for 2 y

3,0 el año pasado

Comentarios: Could be better

Puntos a favor:

Keep track of time of employees, build schedule.

Contras:

Help is not providing answers on problems like it was 2 years ago. Live chat is gone or specialist are not helping in all subjects

Grace
Copyed en Singapur
Edición, 1.001-5.000 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Rostering by AI

4,0 hace 3 años

Comentarios: Definitely would recommend this for companies that have shift work. The fee is not that expensive especially if it replaces an admin or HR person toiling over complicated rosters for days on end.

Puntos a favor:

I felt it was important that our company, or at least my department, moved into the 21st century. We had highly paid managers AND an admin person wasting an entire day or more doing a roster for 10-person teams each month. I tinkered around with it, putting in preferred shifts for each staffer, which busy days in the week we needed more staff, their off day preferences, the minimum amount of time between shifts, how many days a month some of the contract staff worked, etc, then let Deputy do its AI thing and automatically come up with a proposed roster. You can run it a few times to come up with different schedules, if the first time doesn't look ideal. Then it can be exported IIRC (or copied and pasted) including to excel (because "that's how we do things here" — people were just more used to viewing their roster on a spreadsheet, sigh). The best part is, once you set most of the parameters, subsequent rostering is a breeze. Users can log in to put in their own leave dates ahead of time. IIRC they can also request among each other to change shifts. During the trial, tech support was super responsive and even helped customise the backend of my account to allow a certain permutation we needed. Overall I really liked Deputy. Very regretfully, it was not adopted by my company. It didn't make it past my supervisor level as he felt that there would be management resistance to paying monthly for this service.

Contras:

Nothing really. It took time to figure out what parameters had to be input because my test team's roster had 5 different shift types over 7 days a week, and different people had different preferences for their rosters. It wasn't impossible to set Deputy up for this, but it was not straightforward (nothing to do with Deputy). It also seemed at first like Deputy was more set up for people to go in and grab the shifts they wanted. But I could ignore that and run the scheduler to get rosters done quite quickly after a while. It could take a bit of time for the automated scheduler to do its thing. But still much faster and fewer errors than human effort.

rachael
rachael
Australia & New Zealand Payroll officer en Nueva Zelanda
Usuario de Linkedin verificado
Ocio, viajes y turismo, 1.001-5.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña
Fuente: GetApp

Outstanding Customer Support

4,0 hace 8 años

Comentarios: Since implementing deputy towards the end of 2015 in our business, I have worked closely with Jake and Joseph on making the system work with ease and ensure we are using the system to its potential.
Our business has a high turnover of transient employees who work varied hours and days of work which makes it hard for our managers to roster efficiently.
The team at Deputy have worked with us to add custom features which can help with our daily struggles in turn saving us time and money by being able to roster effectively and ensure we are being compliant at each step.
As the Payroll officer for our Australian and New Zealand region, Deputy have allowed me to streamline the fortnightly payroll process. Removed the need for any manual inputting, in turn ensuring we have time for quality checks, within our limited time constraints on payroll day.
We are a fast paced business and this system works extremely well for our managers creating and publishing the rosters, as well as confirming timesheets.

Puntos a favor:

Worked closely with our team to add additional features required Fast response time Realistic time-frames Great problem solving skills, and solutions Helps with rostering efficiently, Forecast of costs, Ensures Compliance Reporting functions Payroll inputting has reduced from 1.5 days to 1Hrs due to new seamless payroll integration New upgrade of system is more user friendly and responsive

Contras:

More updates on system features/upgrades to come More training for Support staff on system set up Doesn't do 'Modern award' interpretation. Although we have now got the system to interpret the Award this was a lot of custom features we worked with the Development team on.

Kevin
Kevin
Owner/Director - Business Operations en Canadá
Usuario de Linkedin verificado
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

The team at QB Gelato is very pleased with Deputy. It is easy to use and the team members love it!

5,0 hace 6 años

Puntos a favor:

As QB Gelato continues to grow we are finding the tools within Deputy to be extremely valuable. For example, we have set up our 'Opening, Closing & Daily Checklists' in Deputy under tasks which allows us to run our business as paperless as possible. In addition, it gives Management the ability to check-in and see if tasks are being completed when not at the shop. Being able to communicate updates to the team members and request a confirmation that they have read the communication is brilliant. I look forward to putting the scheduling module to the test this summer as we are adding on a mobile truck to our business. I have no doubt Deputy will exceed any scheduling requirements. My final comment has to do with processing payroll and the integration between Deputy and our payroll system. Having this integration feature is such a time saver. It literally takes less than 5 minutes to run payroll as the hours from Deputy import seamlessly into our payroll system. We are extremely pleased with Deputy and highly recommend this software application for scheduling. A final note... support is excellent!

Contras:

At the present time there is nothing we dislike about Deputy. The support team is always there to guide you through issues.

Natalie
Pre-ETS Coordinator/Employment Specialist en EE. UU.
Formación profesional y coaching, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Accessible and Easy Use

5,0 hace 6 años

Comentarios: I can be on the go and document what I am doing and show that I am on location if needed. It helps me keep track of what clients I met when, and is especially helpful when writing reports and dates are needed.

Puntos a favor:

I liked that my coworker who was blind could easily navigate the app using her iphone and text-to-speech. I also like that I can look back at dates and see I did that day, as well as my hours total count for the week. The hours total count is a change that I requested to the app and the updated showed in a reasonable amount of time. The design is easy to use with the iphone app, and I like that the categories can be designed to fit your business tasks for streamlined documentation of how much time is spent doing a certain task. Also, you can put notes to detail what you were doing during that time period which is crucial for staff that are changing tasks all day.

Contras:

Sometimes the app will glitch when putting in an end time and after changing the end time from the current time it will default several times back to the current time instead of the end time you want.

Pauline
CSR en EE. UU.
Recursos Humanos, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Deputy Review

3,0 el año pasado

Puntos a favor:

The ease of scheduling and communicating with employees

Contras:

Would like to be able to sort by last name, if need to print time cards can't sort by last name either.

Jagadeesan
Director en Australia
Restaurantes, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Would recommend

5,0 el año pasado

Comentarios: Good

Puntos a favor:

Ease of use and excellent scheduling and timeclock function

Contras:

Extra cost for onboarding employees on top of license fee

Lara
Director en Australia
Servicios para instalaciones, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Couldn't survive without Deputy

5,0 hace 5 años

Comentarios: As a company that provides rapid response (24/7) labour hire to Mines & Industrial clients, it is essential that we can advise staff of their shifts quickly & accurately. We can have up to 3 roster changes per day (for 22 staff) and are currently saving up to 11hrs per week in admin time just by adopting the rostering & timesheet features of Deputy. Couldn't survive without this program!

Puntos a favor:

Easy to set-up with no costly IT service visits. Being a free app removes any hesitation by staff to adopt this software. Can immediately advise staff of last minute shift changes and they can advise of their availability to HR (preventing any clashes)

Contras:

Don't seem to be able to approve timesheets from HR mobile phone app anymore.

Nathalie
Collections Customer Service en EE. UU.
Servicios financieros, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Deputy - The Best Online Clock-in System!

5,0 hace 7 meses

Comentarios: I loved using Deputy every day. What's not to love? Everything is laid out for you in a very simple, yet pleasing design. You can clearly see your schedule and any upcoming time off. Clocking in and out is super simple as well. I loved using Deputy at every company which was smart enough to implement it!

Puntos a favor:

I love the easy-to-use layout. It's super user-friendly making it truly a no-brainer to navigate and use daily.

Contras:

Honestly, I loved Deputy and had no issues with it. My complaint is that my company stopped using Deputy and switched to an inferior time-keeping system. Deputy was much better.

Raquel
Pharmacy Manager en EE. UU.
Veterinaria, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Scheduling Software

4,0 hace 4 años

Comentarios: Can be slow at times and glitchy. Overall good and easy to use when working properly.

Puntos a favor:

Easy to search for shift by employee, Easy to make templates and load templates.

Contras:

Cannot filter locations, can be slow to load, Supervisor notifications go to the wrong person.