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Sobre MobiWork

MobiWork se especializa en soluciones de mano de obra móvil basadas en la nube y teléfonos inteligentes destinadas a cualquier negocio con empleados en el campo, tales como

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Puntos a favor:

Best price, no hidden fees, only pay for what you need. We were assigned our own account rep that was very responsive and very firendly.

Contras:

This limitation might require manual data entry or additional workarounds to synchronize information with other software used in the organization.

Valoraciones de MobiWork

Evaluación media

Facilidad de uso
4,8
Atención al cliente
4,9
Funcionalidades
4,8
Relación calidad-precio
4,9

Probabilidad de recomendación

9,4/10

MobiWork tiene una valoración global de 4,9 estrellas sobre 5 según las 102 opiniones de usuarios de Capterra.

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Filtrar opiniones (102)

Andrew
Andrew
Director of Operations and Logistics en EE. UU.
Usuario de Linkedin verificado
Productos químicos, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

Mobiwork Field Service Platform Review

5,0 el año pasado

Comentarios: Mobiwork has solved our centralized quoting, scheduling, and dispatching problem by providing an easy to use and learn system that has enough customization and flexibility to perform the tasks that would normally require a far more expensive platform.

Puntos a favor:

Mobiwork has allowed us to process requests from quote through dispatch and completion to invoice without the need for more expensive platforms that cost many multiples compared to this program. Ability for a small staff to perform all needed functions for quoting, scheduling, dispatching, and invoicing in one package

Contras:

Existing process to add parts, services, customers, etc can be improved to allow for new assets or parts to be added directly from the workorder page.

Respuesta de MobiWork

el año pasado

Andrew, thank you for providing valuable feedback. Your insight helps make our services better for you, we appreciate your business!

Jerry
SR IT Manager en EE. UU.
Transporte/transporte en camión/ferrocarril, 10.000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

MobiWork in the transportation industry is the best choice.

5,0 hace 2 años

Comentarios: I've worked with MobiWork for a few years now. We've integrated using their API, and we use the application on a daily basis.

Puntos a favor:

MobiWork has a product that works well for any dispatching or scheduling organization. We use it within the transportation industry to dispatch our technician quickly to emergency breakdown. Everything works in real-time and is easy to use from portal to technical mechanics out in the field via the mobile app. Our customers use the customer portal to eliminate the need for telephone interaction.

Contras:

I honestly don't have any cons to share.

Respuesta de MobiWork

hace 2 años

Thank you for your kind words, Jerry. We're very happy to hear you're enjoying our software. We look forward continuing to provide great service to awesome customers like you.

Ricky
Project Manager en EE. UU.
Construcción, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

MobiWork Review

3,0 hace 2 años

Puntos a favor:

The picture taking and being able to relate it to a job is really important.

Contras:

Software lags a lot, scheduling and job management was not easy. Set up was easy but no help with integration into the company and we were left to our own devices.

Respuesta de MobiWork

hace 2 años

Thank you for your valuable feedback, Ricky. We're glad you're enjoying the Mobiwork's ability to take pictures and attach them to a job. I'm sorry you feel you were left alone during the setup process. We do offer an initial onboarding call with our customer success team free of charge. But for a more personalized, one-on-one training we charge a nominal fee. Having said that, please feel free to reach out to [email protected] and let us know if there are specific features you need help with, and we'll be happy to accommodate you. Thanks again for taking the time to give us your feedback.

Brent
Systems Integration - Field Project Manager en EE. UU.
Materiales de construcción, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Comprehensive cloud software that completes a business from Field operations to the office!

5,0 hace 2 años

Comentarios: Going from Microsoft Outlook we wanted something that would connect our Field Techs with the office real time from scheduling to forms. MobiWork takes it so much further with their list of features that can be used in so many different areas. We are a unique business and were able to have MobiWork build custom features to meet our needs.

Puntos a favor:

The MobiRules are super helpful in configuring your behind the scenes system and how you want it to function.

Contras:

I would like to have access to see some programming strings in the back ground that could be used for some of their built in features for pre filled forms etc.

Respuesta de MobiWork

hace 2 años

Thank you for your kind words, Brent. We really appreciate you taking the time out to share your experience with us! We're glad to hear that our customization capabilities is why you chose us. We look forward to continuing to work with you and your team.

edward
project manager en EE. UU.
Propiedad inmobiliaria, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Excellent solution for property management maintenance and construction

5,0 hace 2 años

Comentarios: We manage a lot of units, commercial and residential. Mobiwork is crucial to being able to manage maintenance and service calls and billing for the work needed. Easy to use interface for techs in the field, tracks all their time, locations, and schedules. Has improved our response since techs are alerted so quickly when a work order is assigned.

Puntos a favor:

Excellent work order management and dispatching. Easy to set up and use. We have hundreds of units and Mobiwork makes it easy to manage service calls, maintenance, and construction/renovations. Billing/invoicing is easy to manage.

Contras:

Can't think of anything. Any features we have asked for have been made for us.

Respuesta de MobiWork

hace 2 años

Thank you for your thorough review, Edward. Your words are extremely kind. We're very happy to hear that MobiWork helps your team in so many ways. We look forward to continue to service you and your team!

Mara
Controller en EE. UU.
Propiedad inmobiliaria, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Flexible software that can be programmed to fit your company's needs.

5,0 hace 2 años

Comentarios: Super helpful staff!

Puntos a favor:

The work order management and dispatching systems are exactly what we need. Also, they helped us with integration for invoicing with Quickbooks.

Contras:

So far, MobiWork is meeting all of our needs.

Respuesta de MobiWork

hace 2 años

Thank you so much for your feedback, Mara. We're very happy to hear that MobiWork you're satisfied with MobiWork. We'll continue to work hard to meet all your needs.

Morgan
Operations Manager en EE. UU.
Construcción, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Best customer service - great pricing structure!

5,0 hace 2 años

Comentarios: Great experience, great support from the customer service team.

Puntos a favor:

Best price, no hidden fees, only pay for what you need. We were assigned our own account rep that was very responsive and very firendly. Thanks for everything, Julie!

Contras:

NA - we liked the product there were no issues

Respuesta de MobiWork

hace 2 años

Thank you for your kind words, Morgan. We really appreciate you taking the time to share your experience with us! We're glad you're enjoying our scheduling features. We look forward to continuing to work with you and your team.

Paul
Owner en EE. UU.
Construcción, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Very Effective Software

5,0 hace 2 años

Comentarios: First year was rough. It was a lot of learning how the software worked, and doing lots of inputs. Seemed like there was no end to it. The second year around, our team started understanding how helpful this software is to our growing HVAC Company.

Puntos a favor:

This software has changed and shaped out business to making more money and being more organized. Just like any other software out there, it will take some time to dial in what you want/need out of it. Mobi is a very useful tool. I was happy to be part of growing company. Their team is great and helpful. I used to be the Notebook type, pen and paper type. Now I dont even have a notebook. All the notes are on Mobi.

Contras:

Very satisfied. Willing to talk someone through things if they need an opinion from an actual user.

Respuesta de MobiWork

hace 2 años

Paul, thank you so much for such a detailed review. We're so happy to hear that MobiWork has helped you and your business achieve digital transformation. Let us know if there's anything else we can do to help your HVAC business continue to grow.

Gavin
President en EE. UU.
Transporte/transporte en camión/ferrocarril, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

American Direct Logistics- Mobiwork Review

5,0 hace 2 años

Comentarios: [SENSITIVE CONTENT]and staff are exceptional to work with to enable our business to function at the highest level.

Puntos a favor:

Mobiwork' s software platform offered significant customization options for American Direct Logistics. The alerts and notifications features reduce manual labor hours in contacting and following up with our field technicians. EDI capabilities along with a seamless integration process allow for increased productivity for our staff.

Contras:

American Direct Logistics is currently working with Mobiwork on an integration process with Twilio which will further enhance our communications to our field technicians and reduce response times.

Respuesta de MobiWork

hace 2 años

Thank you so much your feedback, Gavin. We're so glad the Mobiwork app is working well for you and your team. We count ourselves lucky for customers like you. We look forward to continuing to work with you!

Ben
GM en Sudáfrica
Tecnología y servicios de la información, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Mobiwork - the benchmark

5,0 hace 2 años

Puntos a favor:

Simple pricing structure, value for money and feature rich, with constant improvements makes this the workforce maangement system for the future

Contras:

Local (RSA) seamless card/payment acceptance solution is needed

Respuesta de MobiWork

hace 2 años

Thank you for your feedback, Ben. We really appreciate your kind words. "Cost effective, feature rich and flexibility" is a very accurate definition of what Mobiwork is all about :)

Samuel
Software en EE. UU.
Telecomunicaciones, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

verizon

4,0 el año pasado

Puntos a favor:

An out-of-the-box solution that offers accountability, work order scheduling, asset management, and responsive customer support

Contras:

Despite its versatile features, integrating large scale businesses and the scheduling feature on tablet devices need refinement.

Jason
Managing Partner en EE. UU.
Oficina ejecutiva, 501-1.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Software has changed our business!

5,0 hace 2 años

Comentarios: They have truly been a great resource for our company. MobiWork has exceeded our expectations in terms of delivering on their sales promise.

Puntos a favor:

Their "out of the box" solution was a great fit for our business. They also customized certain aspects for our business and it has been a game-changer in terms of accountability for the entire staff. Customer Service has been excellent.

Contras:

No complaints at this point. There is so much flexibility that it takes a little time to get it "dialed in" for your business.

Respuesta de MobiWork

hace 2 años

Hi Jason, thanks for the amazing review. Its greatly appreciated.

Larry
Enterprise Architech en EE. UU.
Servicios, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Great Support & off-line work order functionality

5,0 hace 12 meses

Comentarios: Recently the business determined they needed to track customers using MobiWorks “Category” field. This also required new QucikBooks Online reporting. We requested assistance from MobiWorks Support, and they provided a solution to synchronize the MobiWorks “Category” to the QBO “Customer Type.” This solution is performing as promise, they did an excellent job.

Puntos a favor:

We have been using MobiWorks for over a year. One of the most important capabilities (a real differentiator) this product provides, is off-line work order functionality. Even when technicians have no network or cell coverage, technicians still have the work order information on their mobile devices and can continue with their work.

Contras:

Documentation could be better, they have been adding and updating over the past year.

Respuesta de MobiWork

hace 12 meses

Thank you for your kind words Larry, we appreciate you taking the time to share your experience with us! We're glad you're enjoying our offline feature. Looking forward to continuing to work with you and your team!

Nicholas
CFO en EE. UU.
Hospital y atención sanitaria, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Mobiwork great product for the service business

5,0 hace 2 años

Puntos a favor:

Ability to adapt to our specific business needs

Contras:

Some customization requires mobiwork implementation support

Respuesta de MobiWork

hace 2 años

Hi Nicholas. Thank you for your positive review of the Mobiwork app. We appreciate your continuous support and valuable feedback. We look forward to continuing to work with you and your team.

Andrew
DTS coordinator en EE. UU.
Dispositivos médicos, 501-1.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Mobiworks is the future

5,0 hace 2 años

Comentarios: Mobiworks has helped me so much keeping track of the hard work i have done throughout the year and i can go back and check it just in case we need information about jobs i’ve been on

Puntos a favor:

This product is so easy to use it’s become second nature for my company. Its important to track every job that i do so we can go back and see all the things i do on every job i’ve been on.

Contras:

The IOS version could use a little bit of work that’s the only thing i can think of.

Respuesta de MobiWork

hace 2 años

Thank you so much for the review Andrew, we are happy to hear that MobiWork is working well for you and your organization.

Jeffrey
COO en EE. UU.
Servicios para instalaciones, 1.001-5.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Spreadsheet Mania

5,0 hace 2 años

Comentarios: It’s been outstanding. The fix problems when asked and hav even flexible designing the program around our needs.

Puntos a favor:

The fact that all my data is captured and accessible in one place. We used 10 spreadsheet in the past and keeping them up to date was a nightmare.

Contras:

I would like to see the Mobile app have more functionality. My people are 75% field driven so the app is their lifeline.

Respuesta de MobiWork

hace 2 años

Hi Jeffrey! Glad to hear that MobiWork has made it easier for you to access date. We will use your feedback to assist in improving our application.

michael
GM en EE. UU.
Seguridad pública, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

MobiWork

5,0 hace 5 años

Comentarios: Have used for several years

Puntos a favor:

Work well, for our industry. Using work orders and other forms to operate day to day activity

Contras:

Sometimes a little slow on support tickets

Jeff
CFO en EE. UU.
Defensa y espacio, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Historical Equipment Data

5,0 hace 2 años

Comentarios: I was involved in the initial setup and data population. I create maintenance or service work orders and dispatch to my technicians. If they get caught on a jobsite I can easily drag their work order to a different time or day.

Puntos a favor:

The ability to drill down on equipment history was a must. Our customers wanted to see all maintenance and every repair that had been completed.

Contras:

I wanted a basic, basic system but could not find one. At least MobiWork did not require me to build multiple modules that I didn't need just in order for the system to work.

Respuesta de MobiWork

hace 2 años

Hi Jeff. Thank you for taking the time to give us your feedback. As you mentioned, MobiWork is very feature-rich, but that doesn't mean you can't just use the basic features and make it work for your business. I'm glad you found us!

Abraham
Vice President of Operations en EE. UU.
Propiedad inmobiliaria, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Review of Mobiworks

5,0 hace 2 años

Puntos a favor:

Mobiworks is easy to use and efficient for the user to manuver.

Contras:

Nothing at the moment. I enjoy the product.

Respuesta de MobiWork

hace 2 años

Thank you for your review, Abraham. We're glad you're finding MobiWork easy to use.

Kelly
Regional Director of Operations, Triad Division en EE. UU.
Entretenimiento, 1.001-5.000 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

MobiWorks with Pool Management

4,0 hace 2 años

Puntos a favor:

Love the lifeguard hourly duties feature. Easy to access on user end and easy to see all entries on Admin side. Dashboard on computer is customizable so I can set all of the hourly checks to show up on my dashboard making reviewing all of my facilities very easy.

Contras:

MobiWork mobile app is not ideal for the maintenance/repair side. I still have not been able to access and create work orders, or check on my facilities' hourly lifeguard submissions from the mobile app. I can access these features on the website but would be nice to be able to access everything on the website within the mobile app

Respuesta de MobiWork

hace 2 años

Thank you for your feedback Kelly, we will use you suggestions to improve.

Kevin
Kevin
EHS Manager en EE. UU.
Usuario de Linkedin verificado
Petróleo y energía, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

This product gave us a one stop solution to many things we were using multiple programs to do

5,0 hace 2 años

Comentarios: We are able to consolidate numerous other ways of doing day to day business into one spot. Being able to have custom created forms was great.

Puntos a favor:

This was a very easy transition to setting this up and being up and running. Crew members find it easy to navigate and use.

Contras:

Would really like to be able to text out to users as a group.

Alexa
EE. UU.
Tecnología y servicios de la información, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Very Powerful Software!

5,0 hace 8 años

Comentarios: This software is great! With MobiWork, you get everything that you need. Very simple and easy to use. And more importantly, it makes business run more efficiently, increase productivity, and meets compliance requirements. Highly recommended!

Puntos a favor:

It is ready to use, and business can be up and running in no time! No contract, you only pay per user/per month

Respuesta de MobiWork

hace 8 años

We love to hear positive feedback and reviews, thank you!

Lucas
IT Director en EE. UU.
Comercio minorista, 501-1.000 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña
Fuente: SoftwareAdvice

MobiWork is the rare solution for multiple departments

5,0 hace 3 años

Comentarios: Now that we have a work order system in place, we can find trends in equipment breakdown and identify consistent problems in the field.

Puntos a favor:

Customizable dashboards, GPS tracking, and integrated asset system are fantastic features. Having a single system to use with IT and facilities has been a game changer.

Contras:

Updating the UI would be nice; however, that is just a slight personal preference. Work Orders sometimes doesn't send to the app.

Respuesta de MobiWork

hace 3 años

Lucas, thank you for your review of MobiWork! We're thrilled that you are using our software as your single solution and are able to identify problems in your field!

Jose
Customer Service en Ecuador
Propiedad inmobiliaria, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Scheduling has never been easier!

5,0 el año pasado

Puntos a favor:

It makes schedule a lot easier, it does help us be more organized in regards of the issues.

Contras:

There are too many features that I know are helpful but I've yet to learn how to use them.

Respuesta de MobiWork

el año pasado

Thank you for reviewing our app, Jose! We appreciate the time you took to share your experience. We look forward to continuing to work with you and your team.

Kathy
Project Coordinator/Billing en EE. UU.
Construcción, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Great Customer Service

5,0 hace 2 años

Puntos a favor:

Reports are customizable, Recurring Visits are always correct

Contras:

It was a little hard getting the exact report I needed, but [SENSITIVE CONTENT] and the rest of the support team jumped in to get exactly what I needed.

Respuesta de MobiWork

hace 2 años

Thanks for the awesome review, Kathy. We appreciate you taking the time to share your experience with us. We agree, our team is pretty amazing, especially Julie :). We look forward to continuing to provide great service to great customers like you.