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Opiniones de UpKeep

Sobre UpKeep

Un CMMS basado en la nube que optimiza la orden de trabajo y la administración de las instalaciones. Crea proyectos, asigna órdenes de trabajo y administra activos.

Descubre más sobre UpKeep

Puntos a favor:

Loved being able to just jump right in and create work orders. Keeping track of time and material cost was very helpful.

Contras:

Requester's sometimes log out of it and forget what their password is.

Valoraciones de UpKeep

Evaluación media

Facilidad de uso
4,6
Atención al cliente
4,7
Funcionalidades
4,4
Relación calidad-precio
4,6

Probabilidad de recomendación

8,9/10

UpKeep tiene una valoración global de 4,6 estrellas sobre 5 según las 1.308 opiniones de usuarios de Capterra.

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Michael
Architect
Usuario de Linkedin verificado
Arquitectura y planificación, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

UpKeep is FANTASTIC!

4,0 hace 3 años
Los subtítulos en español están disponibles en el reproductor de vídeo
Mariel
Planner Engineer en España
Energías renovables y medio ambiente, 5.001-10.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

La perspectiva de un usuario

5,0 hace 5 meses

Comentarios: Mi experiencia general con UpKeep ha sido positiva. Ha simplificado mis procesos de gestión de mantenimiento y he visto una mejora significativa en la eficiencia de mi equipo.

Puntos a favor:

He estado usando UpKeep por un tiempo y debo decir que me ha hecho la vida más fácil. Me encanta lo fácil de usar que es la interfaz, lo que me facilita administrar mis tareas de mantenimiento.

Contras:

Si bien en general estoy contento con UpKeep, encuentro que carece de algunas características que lo habrían mejorado aún más. Por ejemplo, creo que podría beneficiarse de capacidades de informes más detalladas.

Raquel
Demand planner en España
Productos farmacéuticos, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Un cambio de juego para la gestión de mantenimiento

5,0 hace 6 meses

Puntos a favor:

UpKeep es un excelente software de gestión de mantenimiento que elimina la necesidad de registros en papel y permite un seguimiento preciso de la productividad.

Contras:

Los planes pueden ser un poco costosos y el plan inicial debe incluir al menos un técnico limitado. Agregar partes y activos al programa puede ser un proceso lento.

daniel alberto
ingeniero mecanico en Chile
Ingeniería industrial o mecánica, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

gestiona tus mantenimientos con upkeep

4,0 hace 7 meses

Comentarios: en mi empresa nos dedicamos al trabajo de refrigeración industrial, como poder ejecutar ordenes de trabajo, llevar un orden mejor tiempos de mantenimiento facturación y poder verificar todo de forma adecuada, además de crear facturas en el software lo recomiendo realmente

Puntos a favor:

Poder gestionar con un equipo de trabajo los planes de mantenimiento de maquinas y equipos, ya sea mantenimiento preventivo y correctivo, donde se muestran tambien las ordenes de trabajo, las fechas, si se realizo el trabajo de forma adecuada, además el stock de productos

Contras:

no todos tiene acceso al programa además es un poco costoso la licencia mas económica cuesta 45dolares mensual, es un poco complicado adaptar los procesos pero por demas todo excelente

Sebastian
Information Tecnology and services en Colombia
Tecnología y servicios de la información, 10.000+ empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Es muy facil de implementar.

5,0 hace 2 meses Nuevo

Puntos a favor:

Me encanto que sea un aplicativo muy facil de implementar, sus herramientas son bastante completas y utiles para todas las areas que se requiera.

Contras:

Por el momento no tengo quejas sopre este aplicativo.

Respuesta de UpKeep Technologies

hace 2 meses

Hi Sebastian, we appreciate your glowing review! It means a lot to our team. We're dedicated to consistently delivering top-notch quality, and we're ecstatic that we've earned your trust. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to help!

Daniel
Diseñador en Colombia
Diseño, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Software de calidad para Mantener optima operación

5,0 hace 2 meses

Puntos a favor:

Es un software intuitivo, fácil manejo y de una interfaz espectacular y amigable, me permite gestionar en tiempo real, todo acerca de los equipos que tengo, además de tener una trazabilidad de estos evitando futuros inconvenientes y reducción de costos y tiempo.

Contras:

En mi experiencia no tengo reparos con la funcionalidad y versatilidad del software

Respuesta de UpKeep Technologies

hace 2 meses

Hi Daniel, thank you for your review! We're delighted that you're happy with UpKeep! Your feedback means the world to us. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to help!

Anibal
Estudiante de Medicina en Ecuador
Dispositivos médicos, 501-1.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

UpKeep: Un software que presenta empredimientos de la salud

3,0 hace 11 meses

Puntos a favor:

Profesionalmente ayuda a que sean validas opiniones de distintos profesionales de la salud el uso de productos de diversos laboratorios

Contras:

El uso inespecifico de los productos puede causar confusión

Jerson
Electricista en Ecuador
Energías renovables y medio ambiente, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Mantenimientos en Softwere

4,0 hace 11 meses

Puntos a favor:

El acceso movil y el Analisis en tiempo real

Contras:

Al momento de corregir las fallas de una orden de trabajo hay q esperar un tiempo un poco lento para mi gusto.

leonardo
leonardo
Microsoft Office en Uruguay
Usuario de Linkedin verificado
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Linda aplicación de configuración

3,0 hace 9 meses

Comentarios: Es una buena aplicación para poder ordenar el teléfono. A volver a instalar algún día.

Puntos a favor:

Puedes mandar una ordenado tus archivos y configuraciones.

Contras:

No hay nada malo, solo que no es muy diferente a otras aplicaciones.

Yuliana
Secretaria en Perú
Sector textil, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Mantenimiento

4,0 hace 6 meses

Comentarios: No tube suerte no me fue tan bien espero que lo mejoren

Puntos a favor:

Bueno es bastante útil pero le faltan muchas cosas

Contras:

No es tan productivo el avanse quisiera algo mejor más avanzado

Dirk
Dirk
Director of Operations en EE. UU.
Usuario de Linkedin verificado
Propiedad inmobiliaria, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Crucial Team Management

5,0 hace 4 años

Comentarios: This creates the foundation for extensive maintenance records, historical tracking of problems, inventory, and more. It allows you to monitor your entire portfolio on a macro and micro level.

Puntos a favor:

Functionality. This cloud-based task manager functions at the level that works for you. Whether you're assigning basic tasks at a complex you own and manage or inspecting individually tagged pieces of hardware this is essential. The accountability from a required signature showing this task has been done is reassuring. Should there be a hang-up or question UpKeep's customer service is there to help you through it.

Contras:

The initial challenge is determining the depth at which to utilize this software most effectively. Whenever an organization chooses to go with a task manager, it is only effective as the degree to which your staff buys into it.

Respuesta de UpKeep Technologies

hace 4 años

Hi Dirk, Thank you for taking the time to leave a review for UpKeep! We're so happy to hear that UpKeep is serving your team for tasks and projects big & small. The fact that the signature feature has provided a layer of accountability for your team is amazing! We're glad that the ability to historically track your work at a micro and macro level is helping you take the team to the next level. If you ever do need assistance in developing your maintenance program using UpKeep, feel free to reach out to your dedicated Customer Success Manager. Our team will follow up with you to connect your team to this dedicated resource. Thank you again for leaving us a great review. We really do take and appreciate your feedback seriously!

Rick
Facility Manager en EE. UU.
Instituciones religiosas, 51-200 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña
Fuente: SoftwareAdvice

Alternativas consideradas:

Perfect CMMS for my Needs

5,0 hace 3 años

Comentarios: Using Upkeep has been an easy process, and it helps keep everything in one place. I also like the fact that our Operations Manager sees everything that I do, from creation of work orders, to updates, and completion of work orders.

Puntos a favor:

The free features are perfect for my use. My day is all about work orders, and being able to manage these work orders easily makes my day easier. We used to use paper work orders, which I had to fill out, file, and then track in another file. I would then need to create a separate report to send to the property team for review. I like having the ability to have everything in one place, without having to create so many separate reports.

Contras:

Nothing about this software is difficult to use. I do wish more was offered in the free version, such as reporting. I was able to use it during the free trial, but now am using the free version, in which reporting is only available in paid versions. I understand that this is how the company makes money, and I will be making the switch to a paid version when it is approved in our new budget. One thing that bugs me and hope gets fixed, is during the work order creation. I have over 120 locations and sub-locations. When I create a work order and choose the location, you should be able to begin typing the location in the box and it should self-populate the box. Right now, only the main locations will self-populate, not the sub-locations. I only have three main locations, and all the rest are sub-locations, so I have to scroll to search for the exact location I need. It's nothing major, but just an annoyance, and I hope this will be fixed soon so that any location will self-populate the box when you begin typing it.

Daniel
Daniel
Principal, Commercial Growth Operations Leader en EE. UU.
Usuario de Linkedin verificado
Recursos Humanos, 1.001-5.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

UpKeep keeps track of in-service problems

5,0 el mes pasado Nuevo

Comentarios: Initially, we will use Maintenance for a short period of time, however, we can already observe certain consequences in terms of tracking difficulties. Thanks to UpKeep, we have a central position that monitors the number of times our machines are down. With certain set-up modifications, we are able to determine whether routine care is necessary or whether it is a matter of management errors. This, in turn, supports us in attributing blame to employees for the way they treat and operate their tools. It also supports us in drawing up the care program for the coming months and enables us to keep track of when certain machines will require specific care.

Puntos a favor:

It is almost too simple to generate and update documents for locations, objects, parts and difficulties. Users can supplement their understanding of the documents for each device we have, this helps to progress the way we try to solve difficulties. In advance of planning, it is necessary to know which machines will demand maintenance in the future, this way we can activate for the occasions when no work will be done. There is no more reason not to want to know the date on which the machine was last serviced. Care provides us with the opportunity to find that one.

Contras:

If a fragment or resources are found/listed in a sub-location, as is the case of a production factory, they would at least have to be visible if searched elsewhere in the centrality and even updated requests for help. in the original position or against it. Usability to introduce elements that are already in the database. For example, grouping new locations within the same central. It should have the ability to choose a set of locations and move them to the main location.

Respuesta de UpKeep Technologies

el mes pasado

Hi Daniel, thank you for your review! We're thrilled to have you as a satisfied customer. If there's anything else we can do to enhance your experience, please let us know. We're always here for you.

Jamie
Grounds & Buildings Manager en EE. UU.
Organización de eventos, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

A very strong start, but a long way to go yet.

3,0 hace 5 años

Comentarios: We all like it, but the glitches are too slow at being corrected. I really don't want to switch companies but it has come up recently. I like working with the support team, they always seem very willing to help. Unfortunately the solutions they provide are hardly ever agreeable with me. I think that is usually no fault of theirs, but rather that we keep reaching the end of the program's capabilities. That is frustrating for me.

Puntos a favor:

I really love the layout and the ease of use. I also appreciate the diverse application to many different uses. The fact that you can access it from a phone or a computer is amazing. Very convenient that way.

Contras:

RECURRING WORK ORDERS! There are so many glitches when you start making work orders recur. I've tried my best to provide feedback on this because it is really starting to be a deal breaker but the problems continue. 1) duplicates pop up constantly and they don't go away easily. 2) The scheduling options for recurring work orders is totally bad. Model it after Google Calendar first, then add options to make it more detailed. The fact that you can't schedule seasonal tasks without some silly back-end procedure to duplicate the work orders every year is highly frustrating. 3) Gonna need a little more flexibility in the different categories of user. My techs need to be able to create their own work orders without being a complete access administrator. There should be something in between. I trust my guys and they know their jobs, I don't need to make all their work orders for them. 4) I'd like to see some improvement in the template modules. I've not been able to benefit from them realistically even though I've tried. When you go to add them into a work order it just never seems to make much sense.

Marek
CEO en Polonia
Servicios financieros, 11-50 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

UpKeep Review

4,0 hace 4 meses

Comentarios: The software provided an efficient and user-friendly solution for managing maintenance operations. The intuitive interface, along with the mobile app, facilitated easy task management and ensured timely updates. The ability to create work orders, schedule preventive maintenance, and track inventory simplified maintenance workflows. The customizable reporting and analytics provided valuable insights for continuous improvement. Although the integration options were limited, UpKeep delivered a reliable and effective maintenance management system.

Puntos a favor:

One of the things I liked most about UpKeep was its user-friendly interface and intuitive design. Navigating through the software was straightforward, and the clean layout made it easy to access and manage maintenance tasks. The mobile app was also a standout feature, allowing for on-the-go access and real-time updates. The ability to create and track work orders, schedule preventive maintenance, and manage inventory seamlessly simplified maintenance operations. Additionally, the customizable reporting and analytics provided valuable insights to optimize maintenance processes and improve overall efficiency.

Contras:

One aspect I liked least was the limited integrations with other software systems. Although UpKeep offered basic integrations with popular tools like Zapier and QuickBooks, there were certain instances where more advanced integrations would have been beneficial. Integrating with industry-specific software or enterprise resource planning (ERP) systems could have enhanced data synchronization and workflow automation. Having a broader range of integrations would have made UpKeep even more versatile and seamlessly connected with other business applications.

Gabriela
Gabriela
Managing Vice President, Head of Marketing en EE. UU.
Usuario de Linkedin verificado
Servicios financieros, 10.000+ empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Server maintenance monitoring is performed thanks to UpKeep

4,0 hace 2 semanas Nuevo

Comentarios: It fits very well with the small brewing ecosystem we have. The facility management control and equipment maintenance schedule and frequent service schedules are automatic. By the time I place a work order for each time I use a machine, the observation of how often the tools are adjusted and transformed is very clear. The program could easily be expanded, making it possible for several individuals to monitor each job and assist in keeping up with routine repairs and damage. For an institution new to the computer game, this is a very simple procedure to learn and use. If you only use it on certain occasions, you will not gain much benefit from its use.

Puntos a favor:

The utility of the meter for preservation reminders is very helpful. I own several machines that demand cycle count care, and finding them with Upkeeper is very simple. Individuals can request a work permit for resolution of any machine or facility complications they encounter. Any member of our staff can make a request, which can be immediately converted into an order so that nothing is missed. There are several machines that require specialized tools. With UpKeep me it is possible to find the parts that are next to each machine, as well as find the stock level of those parts.

Contras:

The preset layout for the supply list seems to be in gradient descent. The parts I use most often are those with the lowest part number, so I need to reorder the sequence the moment I look at them. Writing down my preference would be an excellent addition. The ability to store our ongoing inventory repertoire is helpful, however how to do it to load it can be confusing. The guidance in the video was not very specific؛ written help would be helpful.

Respuesta de UpKeep Technologies

hace 6 días

Hi Gabriela, thank you for your review! Your satisfaction is our top priority, and we're committed to delivering excellence. When it comes to loading inventory could you please reach out to our customer support team at [email protected]? We're here to assist you every step of the way!

monica
program manager en Uganda
Gestión de organizaciones sin ánimo de lucro, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

commend Centre for business maintains and management

5,0 el mes pasado Nuevo

Comentarios: using the application has simplified work and support is given online

Puntos a favor:

i use upkeep to communicate with the technical team for maintenance and support, I like the ability to send issues as photos and get helped online, upkeep provides a video tutorial for setting up, this is the best for sure

Contras:

using upkeep requires strong internet connections as poor networks lead to delay in loading documents as soon as possible and it's very hard to learn

Respuesta de UpKeep Technologies

el mes pasado

Hi Monica, thank you for your review. Your positive feedback put a smile on our faces! We're thrilled to have you as a satisfied customer. If there's anything else we can do to enhance your experience, please let us know. We're always here for you.

parricia
program manager en Uganda
Organización cívica y social, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

simple and secure for use

5,0 hace 2 meses

Comentarios: its has made my work so easy for report compilation

Puntos a favor:

upkeep is simple and secure for use, i like the ability to share work orders with my colleagues for compilation. The user interface is nice for me

Contras:

The application in most cases slows down when using it on mobile phone

Respuesta de UpKeep Technologies

hace 2 meses

Hi Parricia, thank you for your review! We're thrilled to have you as a satisfied customer. If there's anything else we can do to enhance your experience, please let us know. We're always here for you.

James
executive director en Uganda
Organización cívica y social, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

mobile solution to be used in business and organizations

5,0 el mes pasado Nuevo

Comentarios: using the application for work orders has helped to have everybody on board for their inputs during document reviews and development

Puntos a favor:

i always use upkeep to share my work orders with my team for their input, the application is so easy to use with a clean user interface, I like the ability to be integrated with other apps and saving data online makes it perfect to me

Contras:

somehow the application is difficult to use and uploading photos takes a lot of time this need to be addressed to give customer the best

Respuesta de UpKeep Technologies

el mes pasado

Hi James, thank you for your review! Your satisfaction is our top priority, and we're committed to delivering excellence. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to help!

ledton
program manager en Uganda
Organización cívica y social, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

file management application

5,0 el mes pasado Nuevo

Comentarios: it had helped us to stop losing important files and documents

Puntos a favor:

with upkeep you can keep all document files in one central place, I like the ability to allow document uploads, and the application is user friendly

Contras:

using the application to upload big documents with a lot of photos takes a lot of time the expected

Respuesta de UpKeep Technologies

el mes pasado

Hi Ledton, thank you for your review! So happy to hear you're enjoying the application. If there's anything we can help with, please don't hesitate to reach out. We're here to support!

Alec
Maintenance Lead Technician en EE. UU.
Automoción, 5.001-10.000 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña
Fuente: SoftwareAdvice

Alternativas consideradas:

New User

4,0 hace 4 años

Comentarios: Originally all work orders were recorded on paper, Upkeep eliminated that process. It also provided a more accurate way to track productivity of technicians as well as monitor frequency of maintenance performed on certain lifts.

Puntos a favor:

Data saved online; removes the need for a local server Easy to use and understand Comes as an App also that can be used on your phone

Contras:

Plans are a little expensive Starter plan should allow an administrator and at least one limited-technician or its useless Slow process of getting all parts & assets added into the program.

Respuesta de UpKeep Technologies

hace 3 años

Thank you so much for taking the time to leave us a review! We're glad to hear our software is helping you and your team manage your facility! Our team is always making improvements and adding new features to the application based on customer feedback. I've shared yours with our product manager. Feel free to visit our support page if you ever have any questions: https://www.onupkeep.com/customersupport/ Thanks again!

Elhadj Sadou
Ingénieur avant vente chez E-cash guinée en Guinea
Contabilidad, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

UpKeep: An intuitive and complete maintenance management solution

5,0 hace 7 meses

Comentarios: UpKeep is a very complete and easy to use maintenance management software that allows companies to track and manage their maintenance operations efficiently.Key features of the software include work order management, job scheduling, asset and inventory tracking, inventory management, equipment management, vendor and supply management, and report generation.UpKeep also has a mobile app that gives service technicians access to work orders, instructions, and maintenance histories, even when they're on the go. In addition, the real-time tracking feature allows companies to monitor the status of maintenance tasks and react quickly in case of problems.The software is easy to install and use, even for companies without deep technical knowledge. The user interface is intuitive and well-designed, and customer service is responsive and helpful.In summary, UpKeep is an excellent choice for companies looking to optimize their maintenance operations and improve their productivity. The software is reliable, easy to use, and offers many features that can help companies track their assets and maintenance tasks efficiently.

Puntos a favor:

UpKeep is a maintenance management software that offers many advantages for companies. Here are some of the highlights of UpKeep software:Friendly User Interface: UpKeep has an intuitive user interface that makes it easy to navigate and use all of the software's features. Users can easily access maintenance and equipment information, schedule jobs, track job status, and generate reports.Job Management: UpKeep helps manage maintenance jobs efficiently by assigning jobs to specific technicians, tracking job status, and sending notifications for job updates or changes.Asset Tracking: UpKeep allows users to track asset history, save credentials, track maintenance costs, and schedule preventive maintenance.Reporting Features: UpKeep has many reporting features that allow you to generate reports on maintenance status, costs, response times, and turnaround times. These reports can be useful for performance analysis, process optimization and decision making.Quality Customer Support: UpKeep offers excellent customer support, with a dedicated support team to help customers resolve technical issues, answer questions, and provide information on software features and updates.In summary, UpKeep is a complete and easy-to-use maintenance management software, which can help companies to effectively manage their maintenance, improve performance and optimize processes.

Contras:

Although the UpKeep software has many advantages, here are some of the weak points that some users may encounter:Cost: The cost of UpKeep can be a barrier for some businesses, especially small businesses or start-ups. Subscription plans can be quite expensive, depending on the number of users and the features needed.Limited features in basic subscription plans: UpKeep's more advanced features are only available in more expensive subscription plans, which can be a drawback for businesses that need these features but don't can't afford the extra cost.Limited integration: Although UpKeep can be integrated with other systems, the integration can be limited, which can make it difficult for some companies to synchronize maintenance data with other systems.Learning curve: For some users, UpKeep can have a relatively long learning curve due to the variety of features and options available. This can make it difficult for users new to the platform to get to grips with all the features.Occasional bugs: Although rare, some users have reported occasional issues with app bugs or crashes, which can affect reliability and user experience.In conclusion, UpKeep is a good maintenance management software with many advantages, but high costs, limited features in basic subscription plans, limited integration, learning curve and occasional bugs can be drawbacks for some users.

simon
Solar Technician en RU
Energías renovables y medio ambiente, 501-1.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Using upkeep for solar farm maintenance reporting.

4,0 hace 5 años

Comentarios: Upkeep has helped hugely in showing clients what we actually do and giving them real times as to how long process may take. Before a list of times and costs were all clients received as to now a full report which shows the lengths taken to complete the tasks .

Puntos a favor:

The software is very easy to use on many different formats. Being able to report in real time is very helpful in the field and reports can be generated very easy for instant use. The end reports are very professional and and look the part. Photos added to reports are a good for clients to be able to see the works carried out and being able to add many photos to as many different topics i may need is great.

Contras:

The application needs to have either 3g, 4g or wifi for real time this is great in areas with these capabilities but most solar farms in the middle of no where meaning i need to take photos and write my reports after i have done my job and returned to an area with wifi etc. Also only being able to upload 1 photo at a time makes the process drawn out as you have to keep going back to the report and then finding the photo you need...... There have also been instances when working in areas with 4g etc that reports that have been worked on have lost all info meaning they have to been done again.

Respuesta de UpKeep Technologies

hace 4 años

Hi Simon, Thank you so much for taking the time to leave a review! I'm so excited that UpKeep has improved your ability to show all the hard work that you and your team are doing!!! Our mission is to empower you all in exactly that way to help you to get recognition for the work that might otherwise go unnoticed. In terms of the app needing 3G, 4G, or WiFi, the reason for this is to be able to send and receive updates in real time, especially in cases where team members may be spread across different locations. Providing more offline services may be something we can do in the future, but we hope it's not too much of an inconvenience at the time!

Jeff
Facilities & Audio Visual Coordinator en EE. UU.
Instituciones religiosas, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

UpKeep Application Review

5,0 hace 4 años

Puntos a favor:

The iPhone application is the best so I can easily update and or log in new work orders as I see them without having to use a web browser or a computer.

Contras:

I wish the recurring events would not show up until they are due so i don't have to weed through them to see the current stuff. this is probably a view filter of some sort but I haven't figured that out yet.

Respuesta de UpKeep Technologies

hace 4 años

Hi Jeff! Thank you so much for taking the time to leave a review! Our strength is offering mobility so that you can take and process work wherever you go so we're so happy to hear that you love using the mobile application! I'm sorry to hear that managing recurring work orders has proven a bit more challenging to manage. One cool trick that you or whoever is setting up Work Orders can do to cut down on future work orders down the line is using the "Schedule Based on Completion" toggle option when setting up recurring work! This is an awesome tool to ensure that the next work order will show up only when the first work order is complete! Check out the instructions here: https://www.onupkeep.com/customersupport/help-learning/work-orders/how-to-create-and-manage-preventative-maintenance-repeating-work-orders/ Again, thanks for leaving us a fantastic review! We really take and appreciate all feedback seriously.

Dave
Director of Facilities en EE. UU.
Servicios para instalaciones, 201-500 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Excellent CMMS for Facility Managers

5,0 hace 5 años

Comentarios: It has been great using UpKeep. Our rep did a great job setting me up and getting my technicians trained has been easy as well - and that speaks the simplicity of the application. All my technicians have Galaxy Tab A 7" tablets which they use with the UpKeep app. They're able to receive work orders while in the field, see all info needed to complete the task and close it out from there. Very efficient and effective. No complaints for the team at UpKeep, they really seem like they care about their product and customers.

Puntos a favor:

The way it looks. The way it works. Simple, familiar design. Easy to learn and use the interface. A lot about making an application work efficiently and smoothly, is a familiar or simple to use interface, which this meets x 10. Great tools to utilize; from work order requests, to repetitive work, to inputting assets and added users. The dashboard is a great tool to monitor who inputs the most work, or closes the most, to what locations or categories are being worked on the most - and thats all linked with your assets to manage life-cycle of equipment. The support team is very helpful as well. I've had simple questions here and there, and "chatting" on the desktop site yielded very quick responses within minutes of asking. Love the way I can create my own criteria for Assets, ex; Model #, Serial #, Lifespan, Install Date #. This allows my team to custom build the system to work for our facilities needs.

Contras:

Some things still need to be thought out a bit more. A few examples: -Consistency: between the Android app and the Apple app, both are not identical and work a little differently. For instance, the camera interface and drawing options are a lot more extensive on the iPhone. As well terminology doesn't stay consistent, even with the desktop version in an internet browser; "Dashboard" on the app is "Reporting" on the desktop, and within a work order, there are "Details" and "Update" pages on the app, but on the desktop site they're "Details" and "Activity" - but yet they're the same functions. Someone wouldn't understand this until they've used it of course.

Maya
Maintenance and Equipment Operations en EE. UU.
Construcción, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Upkeep is GREAT for our equipment tracking & maintenance. Great value for our company!

4,0 hace 5 años

Comentarios: Maintenance tracking and work order creation with ease. Logging of parts and assets with alerts when quantities are low. Product is extremely intuitive and easy to use.

Puntos a favor:

Extremely easy to use, very intuitive! Everyone had a very easy time learning how to use the product and everyone had positive feedback right away. Upkeep immediately helped us get organized without the need for days of training. We bought this after months of research around equipment maintenance and tracking software which was exorbitant. Upkeep promised very similar abilities for a fraction of the price and without having to train our entire staff. Upon implementation, Upkeep immediately enabled us to track machine hours and create work orders for scheduled maintenance. We were able to neatly log all of our equipment and work orders/specs/schematics. Reporting abilities and maintenance cost are built-in options. We began easily logging parts and inventory with alerts when quantities are low. Everyone using Upkeep found it very easy to set up and use. This product has greatly helped our company better track and keep up with our heavy machinery and its recurring maintenance. Customer service has been terrific and we are most pleased with our decision to purchase Upkeep.

Contras:

We are a large, mixed fleet company and Upkeep lacks an ability to separate assets and inventory by category. Also the employees on the field who are 'requesters' would like a bit more access to our equipments lists in order to log hour meters with ease.