17 años ayudando a las empresas colombianas
a elegir el mejor software
Sobre SimplyBook.me
Sistema de reservas online con recordatorios para peluquerías y salones de belleza. Deja que tus clientes hagan su propia reserva en línea: incluye una versión gratuita.
Very easy to use tool to schedule and book appointments, I love how easily it integrates with google calendar.
Frustrating to not receive decent service when the app doesn't work properly.
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different pricing structure
Generalmente es muy Util.
Puntos a favor:
Me gusta que su calendario se puede personalizar eso facilita recordar los compromisos.
Contras:
Si miramos sus complementos son un poco costosos.
Gestión de citas facil para empresas de servicios
Comentarios: Es una solución sólida para la gestión de citas y reservas en empresas de servicios. Su versatilidad, opciones de personalización, integraciones y funcionalidades adicionales lo convierten en una herramienta eficiente para administrar las citas.
Puntos a favor:
La plataforma SimplyBook.me es compatible con dispositivos móviles, lo que permite a los usuarios acceder y gestionar sus citas desde cualquier lugar.
Contras:
En general es fácil de usar, pero puede haber una curva de aprendizaje inicial para familiarizarse con todas las características y opciones de personalización disponibles
Muy buen producto
Comentarios: Muy buena, con un excelente, rapido y personalizado servicio de atención al cliente.
Puntos a favor:
Nos ha gustado mucho porque se ha adaptado bastante bien a nuestras necesidades, y después de testar diferentes soluciones, es la que mejor lo ha hecho.
Contras:
Echamos en falta la integración de la geolocalización para poder integrar servicios a domicilio.
Respuesta de SimplyBook.me
hace 2 años
Dear Tomàs, thank you so much for taking the time to leave us your positive feedback, we appreciate it greatly! All the best The SimplyBook.me team
Muy buena aplicación
Puntos a favor:
Es muy fácil de usar, los pacientes pueden coger su cita sin llamar y tiene un precio muy asequible. Además puedes gestionar varios centros.
Contras:
Es un poco lío de configurar cuando tienes que cambiar o aplicar el horario de alguien
Sin soporte telefónico y sin atención inmediata ante incidencias graves en el servicio.
Comentarios: Ayer pagué un paquete Premium y hoy el sistema no me deja acceder a mi propia cuenta. No funciona el chat en vivo y ni estoy recibiendo emails respondiendo a mis solicitudes de asistencia inmediata.
Puntos a favor:
Lo mejor de esta herramienta es el amplio número de funciones configurables.
Contras:
La única asistencia que se ofrece es online, mediante un chat que no siempre está activo. Este hecho, ha provocaddo que hoy los servicios estén totalmente desatendidos, sin un lugar al que acudir ante problemas graves de acceso a la propia cuenta. En los términos y condiciones aparece un número de contacto de Washington al que responde el buzón de voz de otra compañía. Toda la configuración depende de cuántas horas tengas disponibles para visitar cada uno de los tutoriales para ajustar la herramienta a tus necesidades. Si has hecho una cuenta en un idioma inicialmente, aunque sea la cuenta de prueba, este idioma se traslada automáticamente a todas las plantillas y sólo escribiendo manualmente cada plantilla o empezando con una cuenta desde cero puedes contar con plantillas en otro idioma.
Respuesta de SimplyBook.me
hace 4 años
Dear Nuria, Thanks for taking the time to leave us your feedback. I am sorry to hear that you are not happy with our service. It is correct that we do not provide telephone support but we have our Live Chat agents working 24h during the working week so you should always be able to reach them and they will respond quickly. I hope you were able to reach our Live Chat to help you get into your account by now. If not then reply to this email and I will make sure we do everything we can to help you out. All the best The SimplyBook.me team
Excelente sistema para reservas
Comentarios: Se ha convertido en parte fundamental de nuestro negocio, nos permite lleva a cabo todas las tareas de manejo de reservaciones y pagos. Todo de una manera fácil
Puntos a favor:
Fácil de usar y adaptable a cualquier tipo de evento que desees agendar ademas de las integraciones que puedo
Contras:
En este momento no he encontrado ninguna
Alternativas consideradas: YouCanBook.me y Calendly
Razones para cambiar a SimplyBook.me: Fácil manejo y la atención personalizada
Respuesta de SimplyBook.me
hace 4 años
Dear Ivan Thank you so much for leaving your fantastic review, we appreciate it enormously! All the best The SimplyBook.me team
Muy contenta de tener esta plataforma en mi empresa
Comentarios: Me esta dando la facilidad de tener más tiempo y el trabajo es mucho más ágil y preciso. Ningún cliente esta desatendido ya que se confirman y envían recordatorios por mail. Me llegan reservas 24 h al día.
Puntos a favor:
Me ha gustado mucho lo fácil y cómodo que ha sido implementarlo.
Contras:
Lo único que me ha costado es que la ayuda es en inglés y no ha sido tan dinámico
Respuesta de SimplyBook.me
hace 4 años
Dear Rut, Thank you so much for taking the time to leave us your positive feedback, we truly appreciate it! All the best The SimplyBook.me team
Muy Contenta
Puntos a favor:
Me ha encantado lo fácil que es utilizar este Software. El mismo programa te ayuda a ir al siguiente paso que debes hacer y me ha resultado muy útil para programar mis reservas.
Contras:
Lo que menos me gusta son las plantillas a seleccionar en modo Free.
Respuesta de SimplyBook.me
hace 3 años
Dear Ruth, Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it! All the best The SimplyBook.me team
SimplyBook.me automates the booking process in a simple way
Comentarios: I enjoy that Simplybook is both a booking platform and a straightforward website. I was too busy getting my firm off the ground to devote time and resources to creating a comprehensive website, yet Simplybook fulfilled the same functions for me.
Puntos a favor:
In terms of value for money, SimplyBook.me is hard to beat. Extremely potent, offering a plethora of functionality and configuration options across a range of price points. The simplicity of the design and the ease of setting up the payment gateway are the two outstanding features.
Contras:
Features beyond booking can be added to make this a comprehensive digital marketing platform for your business. Streamlining the platform's user interface might make it more convenient for users. Increasing its scope will allow you to reach a larger audience.
Respuesta de SimplyBook.me
el año pasado
Dear Melissa Thank you so much for taking the time to leave us your positive feedback, we truly appreciate it !! Good luck with your business going forward - we look forward to working with you! All the best The SimplyBook.me team
Very good booking site
Comentarios: My overall experience with this app has been wonderful! Nothing malfunctions, booking always goes well!!
Puntos a favor:
I like how the pricing is! It’s definitely better than any other app I’ve used.
Contras:
Only thing I don’t like is that you have to go thru another app to send text messages but the app will send emails.
Alternativas consideradas: Acuity Scheduling y Fresha
Razones para elegir SimplyBook.me: It’s was to expensive at the time for me just starting out with my business. So I chose something cheaper
Software anterior: Fresha
Razones para cambiar a SimplyBook.me: It was more appealing to me price wise and it had more options for the price I chose. I like the fact that this app has different pricing options.
SBM Feedback
Puntos a favor:
It send real time updates when customers schedule with us.
Contras:
It is not easy to update times across all classes. There are too many areas that also have to be updated and it becomes frustrating to use and takes time to figure it out.
SimplyBook.me Review - 5-Star Experience
Comentarios:
User-Friendly Interface
The platform is incredibly user-friendly, with an intuitive interface that makes setting up and managing appointments a breeze. Even if you’re not tech-savvy, the step-by-step guidance and helpful tutorials make it easy to get started. I was able to customize my booking page in no time, adding my logo, services, and personalized touches that reflect my brand perfectly.
Puntos a favor:
Customizable Features What sets SimplyBook.me apart is the level of customization available. From tailored booking forms to personalized notifications and reminders, I could tweak every aspect of the booking process to suit my needs. The integrations with other tools like Google Calendar, Zoom, and payment gateways were seamless, making my workflow smooth and efficient.
Contras:
Mobile App Could Use Slight Enhancements The SimplyBook.me mobile app is quite handy for managing bookings on the go, but it doesn’t yet fully match the rich experience of the desktop version. The app works well, but with a few tweaks and added features, it could become just as powerful as the main platform, providing even greater flexibility to users.
Respuesta de SimplyBook.me
hace 3 meses
Thank you for your detailed review! We're thrilled to hear that you appreciate the customizable features of SimplyBook.me and that it has made your booking process smooth and efficient. We also appreciate your feedback about the mobile app. We’re continually working on enhancements, and your insights will help us improve the user experience on all platforms. If you have any more suggestions or need assistance, please don’t hesitate to reach out!
Happy with SimplyBook.me - Would recommend!
Puntos a favor:
Very similar to more expensive scheduling software. I have used Mindbody & Mariana Tek in the past for scheduling, payroll & POS. Although I was satisfied with both the other companies, the subscription prices for the software was too high.
Contras:
I would prefer to have a live representative to help with the set up and other questions that could arise. The Chat feature is helpful. However, talking on the phone or video call is preferred. I have since used You Tube for help with any questions I may have.
Alternativas consideradas: Google Calendar
Razones para elegir SimplyBook.me: Price is the number one reason. Mindybody over charged me by $10,000. They thought I had multiple locations. I received my money back after 6 months.
Software anterior: Mindbody y Mariana Tek
Razones para cambiar a SimplyBook.me: I needed to be able to have multiple people sign up for a class. Google Calendar could only create events.
Respuesta de SimplyBook.me
hace 4 meses
hank you for your feedback! We're glad to hear that you’re satisfied with SimplyBook.me and find it comparable to more expensive options. We appreciate your suggestion about having live representatives for setup and support. To assist with setup and any questions, we do offer a comprehensive full setup help service. You can find more details here https://simplybook.me/en/full-setup-help. If you have any further questions or need assistance, please feel free to reach out.
Great Yoga & Massage Booking Site
Comentarios: I’ve had a lot of trouble with people trying to get gift cards. This is something that I need to trouble shoot before the next holiday season!
Puntos a favor:
Looked professional and I could do it myself. (But it took a lot of time!)
Contras:
My calendar is in :05 increments. I would gladly delete all of our future appointments in order to change this to a :15 calendar. And then manually put them all back in. The amount of scrolling it takes people is confusing to them.
Super Customer Assistance
Comentarios: Positive and our clients have been able to schedule without difficulty. We like the appearance for the customers.
Puntos a favor:
The level of assistance. Professional trainer Creative solutions Very helpful
Contras:
The "slide" view calendar is hard to read Set up times for services with the slide bar is challenging
Alternativas consideradas: Calendly y Zapier
Razones para cambiar a SimplyBook.me: Price was important and also scheduling re-occurring groups
Respuesta de SimplyBook.me
hace 5 meses
Thank you so much Terry for taking the time to leave us your review, we appreciate it greatly! We will look into the slide view with our product team, thanks for the feedback! Could you maybe please email me at [email protected] to describe it further or send me screenshot so that we can take a look? All the best The SimplyBook.me team
For single practitioners
Comentarios: So far it’s functional but may need to switch if I continue to grow to get more features.
Puntos a favor:
Easy to set up & use. Good price. Ability to create classes.
Contras:
That so many features require a higher priced plan. Would like to see more of the add-ons included in the beginning plans. Also would like to see form creation and ability to send. And a way to create more detailed notes and client management.
Alternativas consideradas: Wix, Availity, Zanda (formerly Power Diary), Jane, Squarespace, MassageBook y SimplePractice
Razones para cambiar a SimplyBook.me: Cost and ease of use to get started while I have very little money
Respuesta de SimplyBook.me
hace 4 meses
Thank you for your feedback! We’re glad to hear that you find SimplyBook.me easy to set up and use. We also understand your concerns about the limitations of lower-tier plans and the need for more advanced features like form creation and detailed client management. We continually work to enhance our platform and your feedback is invaluable in guiding these improvements. If you have more suggestions or need assistance as your practice grows, please feel free to reach out. Thank you for choosing SimplyBook.me!
Makes running my business and scheduling so simple!
Comentarios: My experience has been very smooth and without issues.
Puntos a favor:
I love how easy it is to get started setting up and using this platform for my clients.
Contras:
It could use a few more functions but for the price it's hard to beat.
Respuesta de SimplyBook.me
hace 3 meses
Thank you for the feedback! We're glad to hear that SimplyBook.me has made running your business and managing scheduling easier. We appreciate your note about adding more functions; we’re always working on enhancements and value your input. If you have specific features in mind, please let us know.
Love it works well
Comentarios: Very good will continue to use for my business
Puntos a favor:
It’s pretty accurate and I am able to book clients worldwide
Contras:
There are a lot of features and to change address i have to cancel my subscription and redo
I like SimplyBook me
Comentarios: Overall, the user experience is excellent, and it's the most suitable platform I've found for my needs.
Puntos a favor:
I find SimplyBook.me to be a very different product from what I'm used to. It offers powerful functionality, but it does take some time to learn and understand the system when starting out. The integration of business processes is also very straightforward.
Contras:
One aspect I'm not entirely pleased with is the calendar, as it's not very user-friendly. I can't directly view more customer information or make changes; I have to click into it. Additionally, there are limited options for customer payment, and some functions lack the ability to address finer details.
Alternativas consideradas: Simple Salon
Razones para elegir SimplyBook.me: The features don't adequately support what I need.
Software anterior: Timely
Razones para cambiar a SimplyBook.me: I prefer SimplyBook.me because it offers more robust features. I particularly like the ability to showcase photos to clients on the website with categorized options.
Respuesta de SimplyBook.me
el año pasado
Dear Elsie Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly! You mention limited options for customer payments, we would be happy to hear your comments so that we can see if there is something that we need to improve. Please reply to this message with what you feel is missing. All the best The SimplyBook.me team
Ease of use
Comentarios: Positive so far but I have also experienced some issues with integrating payment processors.
Puntos a favor:
Simple to set up and use, friendly customer service.
Contras:
Difficulty in adding certain payment options and integrating Pay Pal etc.
Alternativas consideradas: Calendly y Schedulicity
Razones para cambiar a SimplyBook.me: Cheaper price compared to other products and services.
Respuesta de SimplyBook.me
hace 7 meses
Thank you for your feedback! We're glad to hear that you find SimplyBook.me simple to set up and use, with friendly customer service. We'll take your comments about payment options into consideration for future improvements. We're honored that you chose us for our affordability compared to other options. If you have any further questions or suggestions, please feel free to reach out. We're here to help!
Adaptable for multiple uses
Comentarios: I did a lot of research before choosing SimplyBook and I haven't found very many services that offer this much customization. Of course I'm greedy and want more through. I'm grateful this is available and would recommend it.
Puntos a favor:
I like that I can use it as a reservation software for my unique business needs as a brewery. I like that you can build your own package with the features. I wish other companies did that more often.
Contras:
I wish that there was more features tailored to reservations and private events. I also wish that the items we sell through the payment system could be labeled with categories that transfer to our POS system. There's a bit of a learning curve if you're using the software but it's worth the effort.
Respuesta de SimplyBook.me
hace 4 meses
Thank you for sharing your detailed feedback! We’re thrilled that SimplyBook.me’s adaptability and customizable features have met your unique needs for your brewery. We appreciate your insights on areas for improvement. Your suggestions are valuable and will help us enhance our platform further. If you have any more ideas or need assistance, please feel free to reach out. We’re here to support your business and are committed to evolving our service to better fit diverse needs. Thank you for recommending us!
Best Bang for our Buck for 5 Years Straight
Comentarios:
Love it.
Use it.
Daily/Hourly.
Forever...
Puntos a favor:
Ease of entire set-up, classes, days/times, restrictions Ability to change and edit system entries Online system support has been so very helpful whenever needed
Contras:
No live body to speak to, everything is done via text or email only. It still works, just not as convenient for an old man like me...
Respuesta de SimplyBook.me
hace 3 meses
Thanks for the great review! We’re thrilled to hear that SimplyBook.me has been a valuable tool for your business over the years. We appreciate your feedback on the support options and will take it into consideration for future improvements. If you ever need further assistance or have any suggestions, don’t hesitate to reach out.
Perfect for small beauty business
Comentarios: I am a very happy client. I value the fact that they offer free service without time limit , ao you can have a aimole booking site when you are not actually earning yet. There are quite a lot of featurea for free. Looks great, loada of template to choose from. Every section has how to videos that takes you step by step to aolve your.problem. I never wait long for customer service help. They answer fast and whether you pay or use a free version, they always help! Very happy client
Puntos a favor:
It eas very easy to start and you can use their free version indefinitely by renewing monthly. Free version gave me all the basics and more to use for my salon, so grrat for my budget
Contras:
Nothing really. I am a happy customer that will be using it forever. Easy, simple grrat product
Respuesta de SimplyBook.me
hace 7 meses
We're thrilled to hear that SimplyBook.me has been a perfect fit for your small beauty business! It's great to know that you found it easy to start with and that our free version meets your needs within your budget. We're delighted that you're happy with our product and that you appreciate the range of features available, as well as the support provided by our team. Thank you for being a valued client, and we're here to support you every step of the way!
4 out of 5 stars
Comentarios: I give it a 4 out of 5 stars overall. Very good service but lacking key things.
Puntos a favor:
I love the free website and online scheduling.
Contras:
It glitches and needs to bre refreshed frequently. No option to put notes on a client. Only on appointment. I would like to put a pets name on file as well as their owner. Notes for the client would suffice. I haven't been able to figure out how to add text reminders. I wish there were more useful options for enabling more add ons for the 300. I upgraded to 300 just to allow one more add on. It paid for itself with that but I would like to add more and cannot justify paying more.
Alternativas consideradas: Square Point of Sale
Razones para cambiar a SimplyBook.me: Good value for a start up business.
Respuesta de SimplyBook.me
hace 4 meses
Thank you for your detailed review! We’re glad to hear you appreciate the free website and online scheduling features of SimplyBook.me. We appreciate your feedback on these points. We are continually working to enhance our platform and your input helps guide those improvements. If you need assistance with any specific features or have additional suggestions, please don't hesitate to reach out. We’re here to help and hope to continue providing you with great value as you grow your business. Thank you for choosing SimplyBook.me!
Simply book me
Puntos a favor:
I like the ease of scheduling for my clients and I can customize how I would like
Contras:
Took me a little bit to get it set on opening hours and available hours. I'm available all day, but only take appt at specific times.
Respuesta de SimplyBook.me
hace 4 meses
Thank you for your feedback! We’re glad to hear you like the ease of scheduling and customization options. We understand that setting up specific appointment times can be a bit tricky, and we appreciate your patience. If you need further assistance with configuring your opening and available hours, feel free to reach out to our support team. We're here to help!