--- description: ¿Qué piensan los usuarios de Readymode? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Readymode gracias a Capterra Colombia. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Readymode - Opiniones, precios y características - Capterra Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software para call center](/directory/30007/call-center/software) > [Readymode](/software/136728/readymode) # Readymode Canonical: https://www.capterra.co/software/136728/readymode Página: 1 de 7\ Siguiente: [Página siguiente](https://www.capterra.co/software/136728/readymode?page=2) > XenCALL es un software de automatización de centro de atención telefónica con marcado predictivo, distribución de clientes potenciales y un plano en vivo del equipo de ventas. > > Veredicto: 136 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Readymode? XenCALL es uno de los mejores proveedores de software basado en la nube en su clase para centros de contacto de centros de atención telefónica de cualquier tamaño, que ayuda a manejar a los clientes potenciales, monitorear a los empleados y cerrar más ventas. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 136 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Readymode - **Ubicación**: Vancouver, Canadá - **Constitución**: 2012 ## Contexto comercial - **Precio inicial**: US$ 199,00 - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500 - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Australia, Canadá, Estados Unidos, México, Reino Unido ## Funciones - CRM - Chatbot - Creación de informes de llamadas - Creación de informes y estadísticas - Creación de informes/análisis - Desvío de llamadas - Distribución automática de llamadas - Enrutamiento de llamadas - Gestión de campañas - Gestión de centros de atención telefónica - Gestión de clientes potenciales - Gestión de colas de espera - Gestión de contactos - Gestión de correo electrónico - Gestión de listas - Gestión de listas de llamada - Gestión del rendimiento - Grabación de llamadas - Grabación de texto de llamada - IVR - Identificador de llamadas - Integración de telefonía informática - Interfaz de agentes - Marcación automática - Marcador automático - Marcador predictivo - Mensaje de voz - Panel de comunicaciones - Registro de llamadas - Seguimiento de conversión - Seguimiento de interacciones - Seguimiento de llamadas - Supervisión de llamadas ## Integraciones (en total: 18) - ActiveCampaign - Agile CRM - ClickSend - ConvergeHub - Gmail - Google Calendar - Google Maps - HubSpot CRM - InvestorFuse - Lead Sherpa - LeadSquared - LeadsPedia - Pipedrive - Podio - REIPro … y 3 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software para call center](https://www.capterra.co/directory/30007/call-center/software) ## Categorías relacionadas - [Software para call center](https://www.capterra.co/directory/30007/call-center/software) - [Software de gestión de ventas internas](https://www.capterra.co/directory/30680/inside-sales/software) - [Software de marcador predictivo](https://www.capterra.co/directory/30597/predictive-dialer/software) - [Programas para seguimiento de llamadas](https://www.capterra.co/directory/30901/call-tracking/software) - [Software de contact center](https://www.capterra.co/directory/32035/contact-center/software) ## Alternativas 1. [Convoso](https://www.capterra.co/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews) 2. [DialedIn CCaaS](https://www.capterra.co/software/29589/callcenternow) — 4.8/5 (315 reviews) 3. [Call Logic](https://www.capterra.co/software/164101/call-logic) — 4.7/5 (56 reviews) 4. [Kixie PowerCall](https://www.capterra.co/software/135636/kixie-powercall) — 4.6/5 (293 reviews) 5. [Dialshree](https://www.capterra.co/software/144944/dialshree) — 4.7/5 (74 reviews) ## Opiniones ### "Driving Efficiency: My Experience with Readymode’s CRM & Dialer" — 5.0/5 > **Julian Alejandro** | *16 de marzo de 2026* | Propiedad inmobiliaria | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: What I liked most is the predictive dialer’s speed. It dramatically reduces downtime between calls by adjusting the dialing rate based on agent availability. We went from manual dialing to closing significantly more deals because my team is actually talking to people instead of listening to ringtones. The Call Whispering and Barging features are game-changers for training. I can coach new reps in real-time without the prospect ever knowing I’m there. The UI is also very intuitive—most of our new hires are comfortable using the platform within a few hours. I love the crystal-clear call quality. We rarely experience lag or dropped calls, which is essential for maintaining a professional image. The "unlimited outbound minutes" really helps with predictable monthly billing. > > **Puntos en contra**: The reporting dashboard feels a bit rigid. I’d love to see more advanced filtering and the ability to export custom data sets without having to jump through so many hoops. The cost per user is higher than some competitors. While the features are great, the price can become a hurdle for smaller teams when you start adding several seats and extra DIDs > > Excellent. If you are serious about scaling an outbound call center, Readymode is a top-tier choice. It’s stable, fast, and the built-in CRM keeps everything organized. Very positive. It’s a reliable all-in-one platform that simplifies lead management and compliance. It’s helped us maintain a professional workflow as we grew from 5 to 20 seats. Good. It’s a premium tool with premium performance. It pays for itself in productivity, but you have to be ready for the investment compared to "budget" dialers. ----- ### "Readymode rocks" — 5.0/5 > **Usuario verificado** | *8 de agosto de 2025* | Marketing y publicidad | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Their tech support team is amazing. They are always available to assist you. It is an easy software to use. > > **Puntos en contra**: There isnt anything I did not like. I like pretty much everything about Readymode. I have not had a bad experience since I started 3 years ago. > > We have always been able to integrate tools we need in order to perform accordingly. They have always fixed any issue we have had. ----- ### "Would you recommend Readymode?" — 5.0/5 > **Fransheska** | *13 de marzo de 2026* | Servicios | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It's really intuitive to use; I use it every day at work, and it's truly excellent. Unlike other providers like Convoso and iTel, which experience frequent outages and poor connectivity, I also consider it affordable. I wouldn't say it's cheap, but it's definitely worth the price. > > **Puntos en contra**: It's not very clear how to transfer a call between agents; it's a bit difficult. There's a long way, which is the one my colleagues and I use, but I'm sure there must be an easier way. > > My overall experience is excellent; the connectivity is good, it allows you to configure it completely to your liking, it's very intuitive, and overall it's an excellent tool. ----- ### "Efficient and User-Friendly Dialer" — 5.0/5 > **Maria** | *16 de marzo de 2026* | Comercio mayorista | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: One of the things I like the most about Readymode is how easy it is to use. The interface is very intuitive, which makes it simple to navigate between calls, leads, and campaigns. It also helps increase productivity because the dialing system is fast and efficient, allowing agents to handle a high volume of calls without many interruptions > > **Puntos en contra**: Sometimes the system can experience small delays or occasional connection issues during calls. It would be great if the platform improved stability and reduced lag to make the experience even smoother. > > I have been using this dialer and overall my experience has been good. The interface is simple and easy to navigate, which makes it convenient to place calls quickly. The connection quality is generally stable, and the calls go through without major delays. ----- ### "Ready Mode is the best online tool for sales" — 5.0/5 > **Juan** | *13 de marzo de 2026* | Seguridad informática y de redes | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Its easy to get into, and fast to adapt to. its my \#1 go to tool for online sales and customer support. > > **Puntos en contra**: none, its good, the platform is really intuitive and works just great for the type of work im in right now > > I’ve had a really positive experience using Readymode. From the moment I started working with the platform, it was clear that a lot of thought had gone into making it both powerful and user-friendly. The interface is clean and intuitive, which makes it easy to get started even if you’re new to dialing software. Setting up campaigns, managing contacts, and monitoring performance all feel straightforward and efficient. One of the standout features of Readymode is its reliability. Calls connect smoothly, the system runs consistently without interruptions, and the tools available make it easy to stay organized throughout the day. The reporting features are also incredibly helpful, providing clear insights that allow teams to track productivity and improve results over time. Another thing I really appreciate is the flexibility the platform offers. It adapts well to different workflows and scales easily as needs grow. Whether you’re managing a small team or a larger operation, it provides the tools necessary to keep everything running efficiently. Overall, Readymode has been a great solution that helps streamline daily operations, improve performance, and create a more productive calling environment. I would definitely recommend it to anyone looking for a dependable and effective dialing platform. ----- Página: 1 de 7\ Siguiente: [Página siguiente](https://www.capterra.co/software/136728/readymode?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co/software/136728/readymode) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Datos estructurados