15 años ayudando a las empresas colombianas
a elegir el mejor software

Sobre NetSuite

NetSuite es un destacado sistema ERP en la nube que te brinda la visibilidad y el control que necesitas para tomar decisiones inteligentes y hacer crecer tu negocio con confianza.

Descubre más sobre NetSuite

Puntos a favor:

Netsuite is fairly intuitive for being such a complex system. I also really love the Sandbox capability.

Contras:

We also had some questionable customer service with our initial rep at one point (in regards to scheduling/cancelling appointments on us).

Valoraciones de NetSuite

Evaluación media

Facilidad de uso
3,8
Atención al cliente
3,7
Funcionalidades
4,1
Relación calidad-precio
3,8

Probabilidad de recomendación

7,5/10

NetSuite tiene una valoración global de 4,1 estrellas sobre 5 según las 1.445 opiniones de usuarios de Capterra.

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Filtrar opiniones (1.445)

Apeksha
Sr Accounting Manager
Usuario de Linkedin verificado
Tecnología y servicios de la información, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Best ERP out there

5,0 hace 3 años
Los subtítulos en español están disponibles en el reproductor de vídeo
Elizabeth
Elizabeth
Senior Solutions Consultant
Usuario de Linkedin verificado
Hospital y atención sanitaria, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Has bugs for such a powerful, expensive program

3,0 hace 2 años
Los subtítulos en español están disponibles en el reproductor de vídeo
Usuario verificado
Usuario de Linkedin verificado
Ingeniería industrial o mecánica, 201-500 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Grandes posibilidades de personalización!

5,0 el año pasado

Comentarios: A pesar de que no fue la opción final que elegimos, NetSuite es una gran opción para la mayoría de empresas. QUe no escogieramos NetSuite fue por pequeños detalles pero fue una opción hasta el final.Muchas opciones y grandes posiblidades de personalización.

Puntos a favor:

Netsuite es un software de gran alcance que puede permitir que una empresa en crecimiento establezca una gestión financiera eficaz. El alto nivel de personalización disponible también significa que se pueden producir informes detallados, lo que puede ser extremadamente útil para que una empresa identifique oportunidades de crecimiento o áreas de mejora.

Contras:

Aunque como tal no es un problema, como en la mayoría de este tipo de softwares, al principio es abrumador la cantidad de información que tienen que asimilar para sacarle partido debido a las enormes opciones que ofrece, sobre todo para los usuarios primerizos. Debido a que es altamente personalizable, esto puede ser una desventaja para las empresas con un departamento de sistemas reducido.

Respuesta de Oracle

el año pasado

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Miguel Angel
Miguel Angel
Diseño en Ecuador
Usuario de Linkedin verificado
Ingeniería industrial o mecánica, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Gestión de recursos empresariales con en la nube

4,0 hace 10 meses

Comentarios: NetSuite es una solución empresarial sólida que puede ayudar a las empresas a mejorar la eficiencia y la gestión empresarial. Pero también hay consideraciones importantes a tener en cuenta antes de decidirse por este software, como el costo y su complejidad de aprendizaje.

Puntos a favor:

Es una solución integral que puede ayudar a las empresas a consolidar sus sistemas y mejorar la eficiencia en la gestión empresarial, ofreciendo una amplia variedad de características, incluyendo la gestión de pedidos, la gestión de inventario, la contabilidad y la gestión financiera. Además, la plataforma está basada en la nube, lo que permite el acceso desde cualquier lugar con una conexión a internet y la reducción de los costos de infraestructura

Contras:

El costo de NetSuite puede ser elevado para algunas empresas, especialmente las pequeñas y medianas, su implementación puede compleja para algunos usuarios, especialmente aquellos que no están familiarizados con los sistemas de gestión empresarial. Su personalización de la plataforma puede requerir habilidades técnicas especializadas.

Alternativas consideradas: SAP Business ByDesign, Sage Intacct, Odoo, Dynamics 365 y Acumatica Cloud ERP

Respuesta de Oracle

hace 9 meses

Thanks for taking the time to leave a review, Miguel! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Yosue
Yosue
Diseñador Web en Chile
Usuario de Linkedin verificado
Desarrollo de programas, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Muchas caracteristicas pero muy lento

3,0 hace 4 meses

Comentarios: Un ERP Muy completo y con una infinidad de módulos para operar en una empresa en todos sus departamentos, ofrece soluciones muy profesionales

Puntos a favor:

Ofrece una amplia gama de funciones: Netsuite incluye gestión contable que use mucho en una empresa hace unos años, nóminas, gestión de proveedores, gestión de bodegas, gestión de inventario, gestión de ventas, soporte al cliente y muchas otras características más quen realidad casi no ocupe

Contras:

La verdad es que es un ERP excelente, pero como operábamos NetSuite en Chile, este no iba muy rápido, a ratos se caía y nos generaba uno que otro dolor de cabeza. Pero en general es muy buen ERP

Respuesta de Oracle

hace 3 meses

Thanks for taking the time to leave a review, Yosue. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at [email protected] so we can connect directly with you regarding your feedback.

Katalina
Ing. Sistemas en Colombia
Tecnología y servicios de la información, 10.000+ empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Es esencial

4,0 hace 7 meses

Puntos a favor:

Permite agregar de manera ajil y rapida las funciones que se requieran para el tipo de negocio en que se vaya a emplear.

Contras:

tiende a relentizar el equipo de computo donde se trabaje esta herramienta si no se cumplen con los requisitos minimos.

Respuesta de Oracle

hace 7 meses

Thanks for taking the time to leave a review, Katalina! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Osvaldo
Ing. Electrico en Colombia
Tecnología y servicios de la información, 1.001-5.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

NetSuite Es lo que buscaba

5,0 hace 7 meses

Puntos a favor:

Es una herramienta demaciado util, intuitiva y completa.

Contras:

su valor es algo elevado a comparacion de otras herramientas, pero vale la pena por la cantidad de herramientas y buen diseño que tiene.

Respuesta de Oracle

hace 7 meses

Thanks for taking the time to leave a review, Osvaldo! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Iván
Iván
Desarrollador Web Full Stack en Perú
Usuario de Linkedin verificado
Software informático, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Netsuite, agil y efectivo.

5,0 el año pasado

Comentarios: La mejor plataforma de gestion de recursos empresariales hasta el momento.

Puntos a favor:

La facilidad de implementacion es increiblemente intuitiva.

Contras:

Hubo un ligero problema al capacitar al personal mientras iniciamos con la plataforma.

Respuesta de Oracle

el año pasado

Thanks for taking the time to leave a review, Ivan! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Jordi
Jordi
CEO en España
Usuario de Linkedin verificado
Marketing y publicidad, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Un muy buen ERP para grandes Industrias y clientes

4,0 el año pasado

Comentarios: Netsuite es un ERP muy poderoso para contabilidad, gestión de facturas y muchas integraciones más. Muy recomendable para grandes players

Puntos a favor:

Es una herramienta muy potente para uso de grandes industrias, grandes corporaciones y clientes de comercio electrónico.

Contras:

Tal vez la compatibilidad con algunas herramientas hechas expresamente para la empresa en que lo utilizaba. Suele pasar en herramientas que solo estan diseñadas para un proceso en concreto. Pero es normal. Sin problemas

Respuesta de Oracle

el año pasado

Thanks for taking the time to leave a review, Jordi! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Erika
Analista en México
Banca, 1.001-5.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

El mejor ERP en nube

5,0 hace 2 años

Puntos a favor:

Facilidad para la toma de decisiones, me permite obtener informes de todas las áreas para el análisis.

Contras:

La implementación es complicada, pero una vez instalado es de gran utilidad

Jerson
Tecnico de Campo en Ecuador
Almacenamiento, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Estrategia d mano

4,0 el año pasado

Puntos a favor:

Bueno lo q agrada de esta herramienta es su facilidad de uso en la cal podemos puntuar la visibilidad y oportunidades para nuestro negocio

Contras:

No he encontrado fallas en este servicio solo un poco retrasado en la respuesta a consultas pero es muy bueno este software

Respuesta de Oracle

el año pasado

Thanks for taking the time to leave a review, Jerson! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Víctor
Víctor
CS Lead en España
Usuario de Linkedin verificado
Recursos Humanos, 501-1.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

It is a great ERP but it is not for everyone

5,0 el año pasado

Comentarios: Accounting, Trasury. Reporting (but we ended up doing the reporting outside the ERP)

Puntos a favor:

Netsuite has a lot of potential when automating processes. It is a great ERP for big Companies or big startups.

Contras:

There is not much literature about netsuite or learning material. Because of this, you are trapped with Consultants. Sometimes you might get lucky but sometimes no. I had both experienceThe ERP is complex to implement. It has become popular in the startup world but it´s complexity does not make it ideal for everyone. Yes. the potential is great but you really need to do a good research before jumping to implement this ERP

Alternativas consideradas: Odoo

Razones para cambiar a NetSuite: The potential of Netsuite when growing and to manage several entities from one place

Respuesta de Oracle

el año pasado

Thanks for taking the time to leave a review, Victor! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

merance
President en EE. UU.
Usuario de Linkedin verificado
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: GetApp

Look out for high price increases at renewals

4,0 hace 4 semanas Nuevo

Comentarios: They are as bad as used car salesmen. Very little after purchase support unless you want to pay big money in support fees. Always trying to upsell you overpriced services you don't need or should be covered by your over priced annual contract. For example, you can report a system bug that is definitely THEIR problem, and the first thing they want to do is charge you money to look at it. System has gotten buggier the last few years after upgrades. Reporting is really bad. For a retail business, they don't even have a standard inventory aging report. You can't do exchanges. If you print barcode labels, you will have to pay extra for an add on app with another company to bulk print labels from receivings etc. Search function for items stinks. You need to use wild cards, the results are hard to narrow down, many fields aren't searchable at all (like vendor MPN) . If you have just a few products and a small amount of inventory it is fine, but if you have a lot of SKU's, it stinks.

Puntos a favor:

I like that the software connects to all our systems - amazon/website/ebay. I like having one system for everything - accounting/inventory management. The system is also very forgiving - any mistakes are easily corrected. I love the flexibility of adding fields to items and customizing needs for business.

Contras:

After the initial 3 years with the company where the annual software increases were about 5%, now that we are on year 5, the increase will be 20 to 30% annually hereafter. At this rate, the software will be unaffordable in a few years. Beware of this because it is a big undertaking switching ERP systems and when there is no cap on the fees they can change when you renew, you could find yourself unable to pay for the system and forced to look elsewhere. If you sign up, i would ask for a maximum cap of 5% per year for software increases.

Steve
Steve
VP of Product and Cust. Satis. en EE. UU.
Usuario de Linkedin verificado
Electrónica de consumo, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Enterprise software is so expensive, you'll choose NetSuite out of desepartion

3,0 hace 2 meses Nuevo

Puntos a favor:

NetSuite is the standard for companies when they get over about 100 employees or $100m in revenue. You can't afford a "real" enterprise system, but you've far outgrown something like Quickbooks. It is a good value for what it does, but it's really neglected in terms of UI, modern integrations, and basically anything Web 2.0.

Contras:

The user interface is basically frozen in time from 2008. It's just terrible. You can't even believe this is being sold as a modern web app. We just migrated within the last 2 years, so it's not like we're on some legacy instance. And when there is a modern option, like an Android app for expense tracking, it's got such horrid reviews that I won't install it on my poor phone. No way. I'm sure the system keeps our accounts accurate, but from a user's point of view, it's super sad to see how old and ugly this product us.

Lillian
Lillian
Human Resources Generalist en EE. UU.
Usuario de Linkedin verificado
Hospital y atención sanitaria, 10.000+ empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

NetSuite is one of the most complete ERP solutions

4,0 hace 4 meses

Comentarios: All-inclusive. NetSuite is used across the company, from Sales and Services to Accounting and Warehousing. Regarding the various NetSuite teams, we are utilizing them to their maximum potential.

Puntos a favor:

After years of using various ERP systems, my top pick is NetSuite. It's adaptable and simple to utilize across all sectors. I've been an Administrator for NetSuite for eight years, and I enjoy my job and the program. Never again would I consider using another ERP.

Contras:

You can do a lot with NetSuite. The problem is that it can be too much. Spend some time studying the available modules before deciding one is ideal for your company.

Respuesta de Oracle

hace 3 meses

Thanks for taking the time to leave a review! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Laura
CFO en EE. UU.
Gestión de organizaciones sin ánimo de lucro, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Difficult to Implement but good back end

4,0 hace 2 meses Nuevo

Puntos a favor:

Once you have processes and reports set up, very easy to use. Processes quickly. Integrates nicely with other software.

Contras:

Implementing anything new is very difficult; in house implementation teams are poor; feel nickeled and dimed every time we need something (quarterly check ins are really disguised sales opportunities).

Janis
Office Manager en EE. UU.
Productos cosméticos, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña
Fuente: SoftwareAdvice

Bad Company

2,0 hace 2 meses Nuevo

Comentarios: Terrible. No customer support and if you do not review your contract they will just cut you off. Tried to close my year but before I could they turned off software because we chose not to renew contract. Never had such a bad experience. would not recommend to anyone, ever!!!

Puntos a favor:

Able to keep better track of inventory and sales

Contras:

Customer support lacking. Unless you are willing to pay extra forget about talking to anyone. Also lack of contact with Account Manager. Had 2 calls from two separate account managers and nothing since.

Michael
Database Administrator en EE. UU.
Gestión de organizaciones sin ánimo de lucro, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

NetSuite is slow

4,0 el mes pasado Nuevo

Puntos a favor:

NetSuite is thorough, multi-faceted, and endlessly customizable.

Contras:

The slow speed of basic actions, such as opening a customer record for viewing or editing makes life difficult.

Julio Mario
Fractional CFO en Colombia
Contabilidad, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Netsuite - another level ERP system

5,0 hace 2 meses Nuevo

Comentarios: What all that experience was pretty good I was part of the implementation to suffer was very very complete. It has all the different reports. We also had the analytic software and it does what it's supposed to do.

Puntos a favor:

What I most liked about Netsuite, is that it is a very robust software and it gives you the assurance that you are working in a suffered that has the complete and verifiable information

Contras:

I think it is very expensive, and perhaps there should be threshold, and what type of companies should buy this software, because it is not for every company, company can go bankrupt buying this software if It doesn't have enough contribution margin to pay for it.

Fatura
Accounting Manager en EE. UU.
Alimentación y bebidas, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

A Powerful Business Software - Multipurpose and Functional

5,0 el mes pasado Nuevo

Puntos a favor:

With NetSuite, I like that business management as well as accounting and inventory management are easy. In addition, NetSuite comes with leading project management and time tracking features.

Contras:

NetSuite is just a must have has never posed major challenges

Alla
Finance Manager en EE. UU.
Servicios financieros, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

NetSuite Accounting

5,0 hace 2 meses Nuevo

Puntos a favor:

Great for consolidation of data when using multiple currencies

Contras:

Expensive.., but perfect for business using different currencies

Adeoye
CFO en EE. UU.
Administración gubernamental, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great Cloud Based System

5,0 hace 4 años

Comentarios: It just made everything faster and more efficient. Purchase Orders, Invoices, reports could all be done electronically and without much effort. There was a system log to hold people accountable. Anything late, altered, changed, etc could be seen and noted(date, person, and time down to the second). Departments no longer had to wait for a meeting to know their budgets. They could log in and see the numbers in real time. The customer service team always responded fast and helped me with the problems I had. We could also store invoices and check copies onto their secured server. So basically this helped the office become more efficient while going green.

Puntos a favor:

That it is cloud based. This helped me solve a lot of problems when I was not physically in my office. If I was sick, on vacation, or away from the office at night I could still answer questions. I didn't need to drive in and log into the software that was on the company server.

Contras:

There is a lot to the system. While it can most likely do everything you need it to, there is also a learning curb that comes with it. Some of it can be self taught, while others can be covered via a youtube video. For other issues you need help on you would need to contact the customer service team. So basically the thing I liked least was that there is so much that sometimes it is hard to find what you need.

Alternativas consideradas: Sage Accounting

Razones para elegir NetSuite: The old system was outdated and could not longer provide us with the things we needed.

Razones para cambiar a NetSuite: In Netsuite's pitch they just had more to offer. They met with us in person, showed us the product, and just made a better connection.

Mark
Senior Finance & Strategy Analyst en EE. UU.
Energías renovables y medio ambiente, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

NetSuite Review

4,0 hace 3 años

Comentarios: NetSuite has served as well as a full-feature ERP system. We can manage many aspects of our business all in one system including managing projects, recording timesheets, order-to-cash, procure-to-pay, internal case support, CRM, and more. I feel that NetSuite is much easier to learn and more intuitive than other systems, but it still requires time to set the system up for a company's individual needs. NetSuite is set up for wide-ranging customizations, but in many cases these customizations are necessary to get the full benefit of the program. Our time investments in NetSuite have paid off, but the program definitely requires a lot of love to adapt to the changing needs of the business.

Puntos a favor:

I really like the user-friendly appearance of NetSuite, especially compared to other older systems. I think the appearance makes NetSuite inviting and accessible. In general, the program is easy to learn, and NetSuite does multiple updates every year to add to the features.

Contras:

There are times where it feels like features are inexplicably absent from NetSuite. Users have the ability to submit enhancement requests, but it can take years before these are implemented. Additionally, tech support can be hit and miss on providing effective solutions to problems.

Emily
Vice President en EE. UU.
Comercio minorista, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Powerful ERP software

4,0 hace 2 años

Comentarios: This software has helped our business tremendously with efficiency and analysis. We've used this software for 8 years and we are still learning & implementing new features. Tt's a very robust system.

Puntos a favor:

All in one database that meets the needs of many size businesses. Allows for extensive customizations and scripting. Integrates with many 3rd party systems.

Contras:

Net Suite has become a very large company with many different departments. It has lost that start up and cutting edge technology vibe. Getting quick and effective support can be hard due to the many layers of project managers, account managers, and departments. A cloud based UI can be slow at times.

Alternativas consideradas: Sage Intacct y Dynamics 365

Razones para elegir NetSuite: Our volume of transactions and products exceeded QuickBooks capacity.

Software anterior: QuickBooks Desktop Enterprise

Razones para cambiar a NetSuite: Not a legacy system . . better technology and capabilities.

Rebecca
IT Manager en EE. UU.
Transporte/transporte en camión/ferrocarril, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

One source of truth

5,0 el año pasado

Comentarios: Our move to Netsuite was very smooth and allowed for us to transition with no downtime. Support has been outstanding and the ability to customize ourselves has been invaluable as we continue to make it our own.

Puntos a favor:

NetSuite provided our once disjointed business with one single source of truth. All users now have access to an all around view of our customers making business decisions easier and allowing information to be readily available real time.

Contras:

The standard inventory module is very standard - while allowing for multiple warehouse locations, item/bin location reporting can be tricky to create without advanced module.

Alternativas consideradas: SAP Business One

Razones para elegir NetSuite: Our systems were not integrated which required a lot of duplicate entries and mismatched information. Out teams only had part of the picture.

Software anterior: Sage Accounting y Salesforce Sales Cloud

Razones para cambiar a NetSuite: Netsuite could be a single source of truth for us - and met all of our business needs in one package.

Respuesta de Oracle

el año pasado

Thanks for taking the time to leave a review, Rebecca! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Michael
Distribution & Supply Chain Manager en RU
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Start-up to growth business

5,0 hace 7 meses

Comentarios: TIme now saved in running reports to make better and improved decisions. With our previous system we had reached the limit of its capabilites but with NetSuite we know there is plenty more features and functions that we are not currently utilising, for us to take advantage of as our business continues to grow.

Puntos a favor:

THe amount of time I now save executing reports. My previous system I used to spend 80% of my time creating data sets and only 20% utilising, now this is the other way around.

Contras:

We are a small business and it took a lot of our resource to implement. The partner we were paired with to do the initial implementation had little to no experience working with a business similar to ours which was challenging at times. We ended up hiring in a specialist project manager with NetSuite experience to support our integration which I would recommend.

Respuesta de Oracle

hace 7 meses

Thanks for taking the time to leave a review, Michael! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

David
Director, Financial Systems en EE. UU.
Agricultura, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Balanced ERP solution

5,0 hace 6 meses

Comentarios: We've been able to accelerate our key business functions including Finance (accounting close is much faster), Operations (inventory is much more accurate), and Sales (customer orders and invoices are automated through EDI).

Puntos a favor:

- Ability to scale all of our major business functions, particularly Operations and Finance- Integrations with our subledgers (e.g. Coupa)- Automation opportunities such as EDI and workflows

Contras:

- Warehouse Management (WMS) leaves a lot to be desired- Customization can be expensive, but thankfully we have not needed much

Alternativas consideradas: SAP S/4HANA Cloud, Sage Accounting y Workday Financial Management

Razones para elegir NetSuite: Inability to scale the legacy platform

Software anterior: Dynamics 365

Razones para cambiar a NetSuite: NetSuite was the most balanced platform between "new and innovative" while still having the robust features of a proven ERP in the marketplace. Some of its competitors had a more modern UX but didn't have the full stack Finance + Operations capabilities.

Respuesta de Oracle

hace 6 meses

Thanks for taking the time to leave a review, David! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite