Sobre Slack

Slack reúne todas tus comunicaciones en un solo lugar. Es mensajería, archivo y búsqueda en tiempo real para equipos modernos.

Descubre más sobre Slack

Puntos a favor:

And I have really enjoyed the community-centred interests people put into ensuring your challenges are taken care of is really encouraging. I love Slack for this singular effort.

Contras:

The only drawback is that we just have too many avenues where we connect and so Slack just got lost with all the other programs and didn't become a priority. This is why we no longer use it.

Valoraciones de Slack

Evaluación media

Facilidad de uso
4,6
Atención al cliente
4,4
Funcionalidades
4,5
Relación calidad-precio
4,5

Probabilidad de recomendación

8,9/10

Slack tiene una valoración global de 4,7 estrellas sobre 5 según las 21.326 opiniones de usuarios de Capterra.

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Filtrar opiniones (21.326)

Iris C.
Product designer en Argentina
Servicios financieros, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Herramienta que no puede faltar en un equipo de desarrollo de software

5 hace 5 meses

Comentarios: Excelente herramienta, con todo lo que un equipo de desarrollo de producto puede necesitar. Recomendable!

Puntos a favor:

Constantemente agregan features muy útiles y mejoran las que ya existen. Una de las que más valoro es la posibilidad de programar mensajes de chat.

Contras:

Si bien se pueden organizar los channels y mensajes, me resulta abrumadora la cantidad de elementos en la barra de la izquierda.

Usuario verificado
Marketing en España
Usuario de Linkedin verificado
Aprendizaje en línea, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Un chat bueno pero con una versión gratuita limitada

4 hace 10 meses

Comentarios: Está bien para empezar sin invertir mucho dinero pero tarde o temprano tendrás que pasarte a una versión de pago.

Puntos a favor:

Slack es un chat para empresas muy completo pero en su versión gratuita ofrece muchas limitaciones. Lo bueno es que es muy intuitivo, tiene una interfaz muy amigable y ofrece muchas soluciones de integración.

Contras:

Las conversaciones no se almacenan más allá de una semana, y la información se pierde. Los archivos no son fáciles de encontrar cuando se pasan y Serenas no ofrece la posibilidad de organizar la información por carpetas.

Pablo david B.
Pablo david B.
Account executive en Chile
Usuario de Linkedin verificado
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Excelente herramienta para conectarse en el trabajo

5 hace 2 años

Comentarios: Excelente herramienta reemplaza los email como medio de comunicación!

Puntos a favor:

Muy Fácil de usar, compartir archivos informacion, intuitivo y de fácil instalación, puedes tener la app en el celular en Windows así como también usarlo desde el explorador.

Contras:

Las notificaciones, a veces tardan en llegar. Pero supongo que debe ser, quizás por la velocidad de internet que cada usuario tenga

Danilo G.
Responsable de Seguridad IT en Argentina
Comercio minorista, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Slack una excelente manera de mantener tu equipo en contínua comunicación

5 el mes pasado Nuevo

Puntos a favor:

Interfaz sencilla y práctica, realmente fácil de usar para los usuarios. Posee integración con múltiples soluciones de Gestión de Proyectos y Desarrollo de Software.

Contras:

Una consola de administración un poco escueta, quizás debería ser más granular con respecto a la segmentación de roles y permisos.

Raquel R.
SEM PCC Account Manager en España
Marketing y publicidad, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Buena gestión del día a día

5 hace 4 semanas Nuevo

Puntos a favor:

Puedes contactar de forma sencilla y rápida con cualquier usuario de tu mismo trabajo o de otro, por lo que esto conlleva una gran mejora en la eficacia del trabajo. Puedes compartir archivos, drive, etc.

Contras:

Nada, creo que se adapta muy bien a todas las necesidades.

Víctor B.
Víctor B.
CEO en España
Usuario de Linkedin verificado
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Ahorra tiempo y aporta organización

5 hace 4 meses

Puntos a favor:

La facilidad en la comunicación y organización por temáticas de la empresa. Conexión con múltiples aplicaciones.

Contras:

Es algo lioso hacer las conexiones de aplicaciones de terceros.

Pablo G.
Social Ads Manager en España
Marketing y publicidad, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Herramienta muy útil para comunicarme con mis clientes

5 hace 4 semanas Nuevo

Puntos a favor:

Facilidad de uso y de instalación. Me ha facilitado la comunicación con el cliente al ser una forma de chat directo y capacidad para crear grupos de trabajo con diferentes departamentos

Contras:

Cuando hay muchos hilos de conversación es difícil encontrar el mensaje que quieres

Carlos M.
PMO en México
Consultoría de gestión, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Excelente palataforma de comunicación en equipos

5 hace 8 meses

Comentarios: Usar Slack ha sido una gran experiencia, es una lastima que no sea parte de todos los equipos de proyecto, la versión movil es muy buena ,se ajusta en calidad y servicios a la versión de escritorio.

Puntos a favor:

es excelente la agilidad que nos permite de comunicar a los miembros de los equipos y poder dar continuidad por parte de ellos a los topics

Contras:

ninguna al momento, aun en la temporada de prueba fue eficiente y de mucha ayuda al equipo

Ezequiel O.
Ezequiel O.
Owner en Argentina
Usuario de Linkedin verificado
Internet, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Slack es clave para equipos de trabajo

4 hace 9 meses

Comentarios: Buena experiencia en general

Puntos a favor:

Lo que mas me ha gustado es su forma sencilla de conectar interfaces o plugins para mejorar sus funcionalidades

Contras:

Lo que menos me gustó es que a veces se pone lento

Arjunsinh C.
Arjunsinh C.
SEO Manager en India
Usuario de Linkedin verificado
Marketing y publicidad, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Boost Workplace Productivity in a New Way

5 el mes pasado Nuevo

Comentarios: Team communication and remote work made easy.

Puntos a favor:

Easy to use and the best part about the slack is that it integrates with all the major apps and project management systems, so you don't have to switch between multiple windows to keep yourself updated.

Contras:

There are no such cons about this software. There is always a scope of improvement in all the products, no matter how big the product or service is.

Meraz H.
Meraz H.
Assistant Manager en Irlanda
Usuario de Linkedin verificado
Tecnología y servicios de la información, 10.000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Slack: The Ultimate Collaboration and Task-Completion Platform

4 el mes pasado Nuevo

Comentarios: Slack suits large enterprises with several departments and teams who communicate regularly. It's fast and informal. Slack is easy to use on a smartphone, making it helpful for traveling. It's less suitable for siloed or formalized teams.

Puntos a favor:

Slack rocks. We use many channels to keep consumer, internal, and tech support communications distinct. This is a fast and simple communication tool that my [SENSITIVE CONTENT] might use to ask for my help with a customer or team procedure. It's also important to "document" queries and replies for future reference. We utilize Slack to connect with our staff, form department/project groups, and incorporate clients. It keeps us organized and simplifies communication. Connecting Slack to Apps helps with file sharing, client feedback, and document management.

Contras:

Slack calls/huddles don't terminate immediately. When someone calls using Slack, direct join call option is confused; it states join huddle and call attend choice doesn't function effectively. No direct connection for entering the Slack meeting.

Kevin B.
Software Engineer en EE. UU.
Servicios financieros, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Nice ideas with issues

3 hace 2 meses Nuevo

Comentarios: The idea of slack is great, and it helps my team communicate more quickly and effectively than something like Google Hangouts. However, with the introduction of Huddles, and seemingly with the purchase of Slack by Salesforce, there seems to be a lot more bugs than in previous versions of the sofware.

Puntos a favor:

Slack is very easy to keep in the background and to use on your mobile device. The best feature of slack is the ability for everyone on a call to draw on the presenter's screen without any setup. Its very easy to onboard a new user and have them communicating right away. The API makes Slack a great hub for reminders and system notifications.

Contras:

Over the past year or so, Slack seems to be getting a little buggy. There are regular problems with joining Huddles, getting kicked out of huddles for drawing when a presenter has drawing enabled, and getting audio to consistently work. My team has noticed problems on Windows and iOS.

Abhinav J.
Developer en India
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Best Tool for Team Management and Coordination

5 el mes pasado Nuevo

Comentarios: Overall I love to use it and provided it has the support of integration with almost all of my tools it works as notification engine too which is one of the awesome parts of this tool.

Puntos a favor:

Slack is my daily used software for all the team meetings and sharing work details. I like it has all the features built-in that are necessary for an enterprise team management from sharing of files and chatting to video or audio conferencing.

Contras:

The support team is slow in case of any problem tho hardly we face any issue with this software it's highly reliable and one of the best things I use on daily basis.

Ghazal Z.
Ghazal Z.
RJ en Pakistán
Usuario de Linkedin verificado
Medios de difusión, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

New Age Communication Tool

4 el mes pasado Nuevo

Comentarios: Good, good, gooood. Thanks to Slack that enabled us to improve our communication and achieve our set goals. Instead of email, we communicate through Slack and it gets a better result.

Puntos a favor:

I like the cool features and amazing functionality of Slack. It makes file sharing, meetings, and team collaboration so easy that anybody can do it without putting much effort. Since we started using Slack, we have shifted almost all of our daily communication to this one-in-solution. Our team members always get in touch with each other using the real-time chat feature. We have created different channels for different teams that helps us manage the work in a more organized way. File sharing is a big part of our work routine and Slack does it professionally. Integration with other applications such as Google Drive and Dropbox is another added feature. I have the PC version and also installed the phone application that helps me keep in contact with the team so effortlessly.

Contras:

The contacts tab design can use some improvement. It's all cramped up. The drop-down arrows with the channel sometimes hide the contacts and that really annoys me. I wish there was a different user interface with more ease of use.

Nathalia B.
Project Manager en Portugal
Ocio, viajes y turismo, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

ICoom in Slack

5 el mes pasado Nuevo

Comentarios: I love slack, but I think its value is for fast internal communication. Not a lot for video or document sharing.

Puntos a favor:

Is the best communication tool. Easy to use, you can have a lot of channels and bots and it seems like the info won't get lost because it is all organized.

Contras:

The free version is great and I wouldn't see why to pay for the use, since you probably have free options in case you really must (in your package with the email provider or tools like Telegram, discord, etc)

Cam M.
Sr. Director en EE. UU.
Deportes, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Work w/ Slack is better

5 hace 2 meses Nuevo

Comentarios: It's a great platform to increase productivity and accountability while serving as the means of communications for our remote-only company

Puntos a favor:

The real-time features of being able to communicate effortlessly with teammates, co-workers

Contras:

Not much -- sometimes it doesn't sync directly from phone to computer or vice versa -- but that's user error, likely.

Mirza S.
Mirza S.
Software Tester en Bosnia y Herzegovina
Usuario de Linkedin verificado
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Extremely intuitive interface, rich with features with plenty integrations with other products

5 el mes pasado Nuevo

Comentarios: I have tried a lot of similar apps, and while some of them are very quite good, Slack seems like it's better than most others, using it feels very easy and natural. You can integrate it with many other tools - like being notified when a Jira ticket is created, sending a recording of a Zoom meeting to a channel, etc. All in all a very mature and feature-rich peace of software!

Puntos a favor:

It's very easy to use and features are pretty obvious, it's pretty apparent that UX is a top priority for people who made Slack.

Contras:

It's a bit pricey, and there are storage limitations for the free plan, 5 GB of message storage.

Darrik M.
Technology Consultant en EE. UU.
Software informático, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Best Team Collab & Messaging system around

5 el mes pasado Nuevo

Puntos a favor:

Lots to love! The vast amount of formatting options is incredible, especially compared to some other chats I've used in the past like Google Hangouts. The addition of channels is incredibly convenient for collaboration across orgs. I love that all chat history can be saved and searched.

Contras:

Honestly no real complaints. It integrates incredibly well with our internal systems. Salesforce, Jira, and Zoom integrations all work without a hitch and streamline many of our workflows.

Sheldon B.
CEO/Founder en Canadá
Servicios financieros, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Slack is bigtime!

5 el mes pasado Nuevo

Comentarios: Super happy with Slack, necessity for our business in many ways, including engaging our customers.

Puntos a favor:

I love the integrations and the ability to manage remote teams intelligently and engage in realtime.

Contras:

I guess I would like some more options on pricing

Gregor T.
Senior Operations Executive en RU
Tecnología y servicios de la información, 1.001-5.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Slack is excellent and I think it should be used by every business

5 hace 2 semanas Nuevo

Comentarios: Mostly for quick and efficient communication across teams and with colleagues in other countries. I also use it frequently for managing access to my Google Drive, for managing cross-team projects through Google Drive, for tracking Jira tickets and updates and much more. We use it for team meetings, sharing each other's screens when required. We also use it for cross-team discussion about issues and to create a history of previous issues and collaboration that is easy to check.

Puntos a favor:

So many things: firstly, how quick and easy it is to communicate across teams and countries within my organisation. It is so much faster than sending an email and so much easier to attach documents, manage document access, and more. It's really quick to search for a specific issue across slack channels. It's great to be able to make new channels about specific issues and to be able to tag colleagues in those channels. It's really well-integrated into my google drive which makes my life so much easier. I like that you can grant access to a document simply by posting a link to it in a channel, rather than manually granting everyone access. I like being able to send myself messages as reminders. I like being able to call people through it. I like being able to reply in thread. It creates a great and easy-to-access record of all sorts of issues and collaborations, in a way that is far more streamlined than through email. I like being able to add colleagues to channels when required. It is great for managing Jira tickets. I also like being able to quote messages. Slack is brilliant!

Contras:

Just some small things: it would be nice to get a proper notification when something is posted in select channels. Currently I only get notified if I'm tagged in a message in a channel, and when I'm working it's difficult to constantly keep an eye on the channels to see if there's an important message that I haven't been tagged in. I also find it annoying that if I make a group chat, all previous messages disappear if I add someone new. When I message myself for notes, I find it frustrating that the messages aren't more clearly separated - it becomes quite a mess in there. I would like to get a notification every time someone posts in a thread I've posted in - this doesn't seem to always happen. Finally, I would like the emojis to be easier to type, rather than having to open up the emojis every time I want to add one, it would be nice if it were easier to add two at once.

Omer I.
Omer I.
Software Engineer en Japón
Usuario de Linkedin verificado
Tecnología y servicios de la información, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: GetApp

Slack revolutionized our workspace communication

5 el mes pasado Nuevo

Comentarios: I needed some time to see the benefits of Slack, coming from an email-only workplace. I soon started to appreciate the benefit of the communication style Slack made possible, and I think it is hard to imagine achieving the same level of efficiency without Slack.

Puntos a favor:

Slack is different from the communication and chat tools we used previously. With Slack, we could create channels for every part of the project and only add people who are stakeholders in the area. Communication in these channels is visible to all their members, making information sharing the default in team communication. Direct Messages are still possible for private or secret data transfer. This channel style is also quite useful when creating alerts and notifications. All people can see all Notifications in one place and may communicate about them in the "threads" of the message. Slack also introduced "Threads" to allow for sub-communication about any message in the channel in order not to block the flow of conversation in the channel.

Contras:

It doesn't support RTL languages and sometimes uploading files takes a very long time.

Usuario verificado
Digital Strategist en EE. UU.
Usuario de Linkedin verificado
Internet, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Slack Gets the Job Done

4 hace 7 meses

Puntos a favor:

For anyone used to hangouts, MS Teams, or just plain old text messaging, Slack is easy to adopt and begin using for communication and collaboration. Direct messaging others is as simple as adding '@' before their username, and when you create a conversation with multiple people, they're automatically saved as a group you can instantly ping at any time. Conversations with multiple replies are rolled up into threads to keep the message board clean. And, Slack allows you to communicate with outside companies (i.e., vendors, agencies), as long as they use Slack, as well. It's such a timesaver vs. email! Slack also seamlessly integrates with a plethora of collaboration and organizational apps like Google Calendar, Clockwise and Zoom. So, seeing your daily schedule, sharing your status, and your availability to reply to others, etc. are all handled automatically. And, you can start a Zoom meeting with one shortcut and invite others instantly. And, for file management, attachments are easy to add, preview and fully display.

Contras:

Slack uses shortcuts to fire certain apps or actions. This approach is great if you're used to thinking in code. But, for anyone that isn't, it may be a lot to learn so many different shortcuts and could possibly cause some users to miss out on Slack's more powerful features. The same goes for Slack markdown in general. There are some great templates to add greater usability to Slack posts. However, they require using and editing Slack markdown, which basically is easiest done in the markdown builder tool and then pushed back into Slack. The markdown code itself is straightforward. But, for teams that don't code (and honestly may not need to code), it's a missed opportunity for them to do more with Slack.

Samantha M.
Senior Business Facilitator en Filipinas
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Slack offers seamless Communication across the organisation and value for money

5 hace 8 meses

Comentarios: Overall Slack is a great platform for teams looking for seamless communication across the organisation and value for money.

Puntos a favor:

Slack is one of the best platforms available for team communication. After using it for almost 3 years now, it provides our organisation with real-time and seamless communication and offers the most value for your money. Through Slack, you can instant message your team for a quick ask or direct message a specific member for any questions. You can also share files easily by uploading or you even connect your Google Drive/Dropbox to share file links. You can also have fun communicating using emoji's or just share fun GIF's to your team. The free version offers all the features needed for team communication but if you want additional productivity features to level up your communication like communicating with outside vendors on your workspace, then you can definitely opt for getting paid plan. Slack is a very intuitive platform and user friendly.

Contras:

Slack is a great tool for communication across teams but it does not offer any project management features.

Dayna D.
Busienss Develement Manager en EE. UU.
Marketing y publicidad, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña
Fuente: SoftwareAdvice

Alternativas consideradas:

Slack is great for remote teams!

5 hace 8 meses

Comentarios: This tool has helped us communicate as a team. It has helped us restore some type of "culture" in a remote workforce.

Puntos a favor:

We love that you can see when teammates are in a meeting. Set up away notifications. Sync to our calendars. The newly added scheduled message feature is great so we can send messages within business hours (especially when someone is working outside of typical hours)

Contras:

There isn't really much to not like. I haven't had many issues with the tool not performing but, occasionally the call feature can be a little buggy. (does not happen very often)

Usuario verificado
Manager (HR and Engineering) en Bangladés
Usuario de Linkedin verificado
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Magic tool for remote work communication

5 hace 8 meses

Comentarios: Love it-Hope to use slack regardless of where I end up throughout everyday life. May even use it for individual utilize and can undoubtedly make bunch visits with companions,

Puntos a favor:

Slack makes informing proficient and puts together messages into various channels. It is extremely helpful to private message just as make gatherings. Moreover, records are saved and filed for simple access. I likewise enjoyed the usability and capacity to work together with anybody in your association. My most loved uses out of the product 1.) Unlimited number of channels-Public/Private 2.) Ability to make shapes that get distributed to explicit channels 3.) Love utilizing the/remind piece so I can get pings about undertakings requiring finish or a straightforward subsequent update 4.) You can have some good times and tweak. For instance: We have a 'Jokes' channel that the leeway bot will make you wisecracks on the off chance that you ask 'bot make me a father quip'- It's astounding

Contras:

Difficult to think of any as a client yet heres a shot: 1.) The limitless assortment of channels makes the high opportunities to get steady pings in case somebody @'s you in a channel. 2.) You get dependent and wind up using your organization correspondence application 'Slack' off hours and simply signing on as though it were a web-based media page. I disdained the failure to make a public gathering "private" after it's creation. Would incidentally slack and my. messages would just come through on my telephone and not work area