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Sobre Paycom

El software todo en uno de Paycom aumenta la satisfacción de los empleados al vincular el rendimiento con la compensación.

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Puntos a favor:

Paycom can do a lot of different things if its configured correctly. It offers some useful integrations and can make a lot of the workflow side of things easier.

Contras:

I have been waiting 2 months for them to fix a mistake they made on my W2. I was told that it would take 2-3 weeks to fix.

Valoraciones de Paycom

Evaluación media

Facilidad de uso
4,3
Atención al cliente
4,3
Funcionalidades
4,4
Relación calidad-precio
4,3

Probabilidad de recomendación

8,2/ 10

Paycom tiene una valoración global de <span class="">4,4</span> estrellas sobre 5 según las <span class="">1.007</span> opiniones de usuarios de Capterra.

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Filtrar opiniones (1.007)

Josh
Biomedical Equipment Technician
Usuario de Linkedin verificado
Hospital y atención sanitaria, 501-1.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Employee who loves Paycom

5,0 hace 3 años
Los subtítulos en español están disponibles en el reproductor de vídeo
Orlando
Orlando
Tec Informático en EE. UU.
Usuario de Linkedin verificado
Internet, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Paycom

5,0 hace 2 años

Comentarios: Excelente software siempre lo sugiero a amigos y conocidos.

Puntos a favor:

El proceso de nómina se ha vuelto mucho más eficiente y en general, es una nómina mucho más fluida. También me encanta que tengamos un representante disponible cuando sea necesario. Si nuestro especialista no está disponible cuando llamo, se aseguran de transferirme a alguien que pueda ayudar.

Contras:

No hay nada en este momento que no me guste de Paycom porque todo me ha sido explicado muy bien. Me gustaría que todas las fechas importantes, como cumpleaños, fechas de contratación y números de seguro social estuvieran juntas. En este momento, debajo de fechas y recursos humanos, el número de seguro social no está en esa sección. Al completar la documentación adicional, creo que tendría más sentido tenerlos juntos. Tener estos números reales juntos facilitaría la experiencia.

Respuesta de Paycom

hace 2 años

We're glad you're enjoying Paycom and our dedicated service members who work hard to ensure our clients receive great care. Your experience is important to us, and we appreciate you taking the time to leave us your feedback. If you'd like to discuss in further detail, please reach out to us at [email protected].

Joe
Joe
Director of HR, Payroll, Accounting en EE. UU.
Usuario de Linkedin verificado
Restaurantes, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Paycom Review

5,0 hace 11 meses

Puntos a favor:

I like the quick responses from the Account Manager and Dedicated Specialist most.

Contras:

A lot of custom reports for data need to be purchased separately from what is included in the costs.

Respuesta de Paycom

hace 11 meses

Joe, thank you for sharing your positive experience with us! Our team is dedicated to providing exceptional service and we are happy to hear that we have met your expectations.

Kari
Veterinary Technician en EE. UU.
Veterinaria, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Everything you need in one app

5,0 hace 2 meses Nuevo

Puntos a favor:

I really appreciate having an app that has all of my scheduling, payroll, and tax information in one place. Everything is laid out well and seems intuitive.

Contras:

It's a little too easy to accidentally choose the wrong punch type.

Respuesta de Paycom

hace 2 meses

Kari, we're pleased to know our HR and payroll software is giving you the ability to streamline and automate all in one place. Thank you for the 5-star review!

Caroline
HRIS Coordinator en EE. UU.
Comercio minorista, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Easy to use system for small businesses

2,0 hace 4 semanas Nuevo

Puntos a favor:

Paycom was very user friendly because it was not a very robust system.

Contras:

Paycom has very limited reporting capabilities. The system was too antiquated for the size of my company which was growing.

Respuesta de Paycom

hace 4 semanas

Hi, Caroline. Paycom is dedicated to setting clients up for success. We hold our software and dedicated specialists to a high standard, and we'd like to learn more about your review. Please contact us at [email protected], and a member of our team will reach out.

Lindsey
HR Director en EE. UU.
Comercio minorista, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

HR Director

5,0 hace 2 meses

Comentarios: My overall experience with Paycom since the beginning has been positive and seamless.

Puntos a favor:

You can have everything in 1 place for every employee from time-off, scheduling, timeclock, applicant tracking, background checks, onboarding, benefits enrollment, documents, notifications to employees, easy reporting and many more features. It is easy to use and navigate.

Contras:

I have no dislikes about Paycom. I am 100% a Paycom fan.

Respuesta de Paycom

hace 2 meses

Lindsey, we're thrilled to hear you enjoy using our single software! It’s rewarding to know that you are 100% a Paycom fan, from our seamless software to our world-class service. Thank you for your 5-star review!

Liz
Human Resources Generalist en EE. UU.
Propiedad inmobiliaria, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Paycom Review

4,0 hace 4 semanas Nuevo

Comentarios: The overall experience has been a rollercoaster of rolling out new products and changing our department processes to stay on top of new trends and features. However, now everything is working smoother, and I am very happy with Paycom.

Puntos a favor:

I enjoy my Paycom representative [sensitive content hidden] she had been beneficial in education on the system and showing us how Paycom can work for our organization. I enjoy the new features that Paycom has been releasing that allow streamlining processes and giving the HRIS more of a competitive edge compared to other systems.

Contras:

We did not have proper communication prior to [sensitive content hidden] on how the system works and were given simple "fixes" that in fact did not fix our problems or issues but created further stress in managing the system.

Respuesta de Paycom

hace 2 semanas

We're thrilled to hear that your dedicated specialist has been a valuable resource in helping you maximize our system's capabilities. We are committed to offering world-class service and are glad this has been reflected in your experience. We value your feedback and are committed to providing the best value possible to our clients. Thank you for your review, Liz!

Rachel
Director en EE. UU.
2128, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Not just a payroll system

5,0 el mes pasado Nuevo

Comentarios: Overall, paycom offers everything we need to make payroll easy for our employees. From onboarding to payroll and everything in between paycom checks the boxes.

Puntos a favor:

Paycom is really easy to use for both me as a manager and for my employees. I like that there is an in depth desk top version and a quick on the go app version.

Contras:

I wish the cost for additional integrations was more budget friendly.

Respuesta de Paycom

el mes pasado

We're happy to hear you value accessing all your HR and payroll needs in a single software, Rachel. Paycom's mission is to simplify and automate HR and payroll processes for all our users, so we are happy to hear this has been your experience. Thank you for taking the time to leave us a 5-star review!

Theresa
Payroll Supervisor en EE. UU.
Contabilidad, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Payroll review

4,0 el mes pasado Nuevo

Comentarios: Overall, I have had a pleasant and good experience

Puntos a favor:

The ease of the reporting and the use of Paycom for Payroll.

Contras:

I wish we got the State tax reports and I wish we could configure the PTO better. Also, I wish it was a better way to pay OT to salary employees when the law went into effect in July.

Respuesta de Paycom

hace 3 semanas

Theresa, thank you so much for taking the time to share your feedback! We're thrilled to hear that you're finding our reporting features easy to use and that you're having a great experience with our payroll solutions. We encourage you to reach out to your dedicated specialist for assistance with configuring PTO and OT. Paycom is committed to providing world-class service and look forward to continuing to support you in any way we can.

Mike
CFO en EE. UU.
Recursos Humanos, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Paycom is a virtual HR Team member!

4,0 el mes pasado Nuevo

Comentarios: Great experience good product and the App is great!

Puntos a favor:

The ease and convenience of the app made the difference for me.

Contras:

My clients needed a seperate app for reimbursements

Respuesta de Paycom

el mes pasado

It's great to hear that Paycom's HR and payroll software has created efficiencies and helped streamline processes for you and your organization. Thank you for sharing your experience with us, Mike.

Michele
Human Resources en EE. UU.
Administración educativa, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great platform

5,0 el mes pasado Nuevo

Comentarios: They have been amazing. Fantastic customer service. Innovative and helpful

Puntos a favor:

Ease of use. Great all around platform. Perfect for any size business.

Contras:

None. Paycom is an amazing app. We currently have all of our employees participating.

Respuesta de Paycom

hace 3 semanas

Michele, thank you for your glowing review! It's wonderful to know you're finding our software easy to use, and especially appreciate your comment that Paycom is perfect for businesses of any size. We believe that every organization deserves access to innovative, user-friendly payroll and HR solutions, and we're committed to providing a scalable platform that meets the unique needs of each client. We're also delighted that you love our mobile app and are impressed with our innovative approach. Most of all, we're grateful for your kind words about your dedicated specialist. We're committed to providing world-class service every step of the way, and it's wonderful to know we're exceeding your expectations. Thank you for choosing Paycom!

Kelley
physical therapist en EE. UU.
Salud, bienestar y deporte, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Paycom is simple and effective

5,0 hace 2 meses Nuevo

Comentarios: I have enjoyed the ease of use and find it much more simple than previous apps we’ve used

Puntos a favor:

I find everything well organized and easy to find the information you need. Submitting time off is easy and the information for tax season is right at your fingertips

Contras:

Unable to change your user name is difficult to remember

Respuesta de Paycom

el mes pasado

Thank you for sharing your experience, Kelley! It's great to hear you're enjoying Paycom and its user-friendly features! We appreciate your advocacy.

Clint
Human Resources Manager en EE. UU.
Envases y contenedores, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

PayCom Experience

5,0 hace 3 meses

Comentarios: Overall, we have been with PayCom almost 6 years. The majority of our contact people have been very good. They tend to promote their people quickly so transitioning to a new rep can be a challenge.

Puntos a favor:

They did an excellent job onboarding us. The initial training and involvement for our first year was great. They really made us feel welcome.

Contras:

It has taken awhile to address our attendance point challenges.

Respuesta de Paycom

hace 2 meses

Clint, thank you for the 5-star review! It's rewarding to hear we made you and your organization feel welcome! It's also an honor to know you have trusted Paycom for almost 6 years! If you need any assistance, please reach out to our team at [email protected].

Stephanie
Sr. Director of Human Resources en EE. UU.
Comercio minorista, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Much Improved

4,0 hace 3 meses

Comentarios: Our experience has greatly improved over the course of the last year to 18 months and that has kept us as a Paycom client.

Puntos a favor:

The dedicated support team and account representative have been extremely helpful and try to assist us with any issues and advise us on what is best for our company and employees.

Contras:

The lack of flexibility for our company's special circumstances and one-off needs.

Respuesta de Paycom

hace 3 meses

Stephanie, we're so happy to hear about your experience with Paycom. We're also grateful to hear you are receiving top-notch customer service. Thank you for writing us a positive review!

Matthew
Chief Clinical Officer en EE. UU.
Hospital y atención sanitaria, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Paycom is a fast and easy platform for managing timecards and HR tasks.

4,0 hace 4 meses

Comentarios: Paycom is a fast and easy way to manage timecards. Its a one stop shop for everything "HR" related. There's availability for report writing and task upkeep that rivals any other software.

Puntos a favor:

I have enjoyed phone access to my employment information.

Contras:

At times there are difficulties in navigating where to locate employment information.

Respuesta de Paycom

hace 4 meses

Matthew, we're so glad to hear you have all your payroll needs in one place! It's exciting to hear Paycom has been fast when managing Time and Attendance! Thank you for the 5-star review!

Jennifer
Finance Manager en EE. UU.
Hospital y atención sanitaria, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Paycom Review

5,0 hace 3 meses

Comentarios: Our overall experience with Paycom has been great!

Puntos a favor:

The things we like the most about Paycom are the platform is easy to use, HR abilities for reviews and furthering education, and having a specific rep to go to when needed.

Contras:

At this time there are no cons or dislikes about Paycom.

Respuesta de Paycom

hace 3 meses

We are delighted to know that our platform has been able to address the pain points you experienced with your previous provider, Jennifer. Our dedicated team is committed to delivering exceptional support and service, and it is wonderful to see that shining through in your experience!

Taneisha
Former Production Supervisor en EE. UU.
Plásticos, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Paycom protects your payroll for sure!

5,0 hace 10 meses

Comentarios: All companies should use Paycom. It's reliable and easy to use. It immediately alerts you if you have any discrepancy. I genuinely like Paycom.

Puntos a favor:

Being in control of my finances. Allowing me to have documentation if ever needed. Helpful tutorials. And alerts through your preferred notifications. Email, text, phone

Contras:

Honestly I never experienced any issues. This app is hassle free.

Respuesta de Paycom

hace 10 meses

Taneisha, it's great to hear Paycom has positively impacted you and your organization's payroll process! Thank you for the 5-star review, and for entrusting us with your HR needs.

Sara
Associate Veterinarian en EE. UU.
Veterinaria, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

User-Friendly Payroll Software for Employees

5,0 hace 8 meses

Comentarios: As an employee, overall this is a simple user-friendly program for managing compensation and I've been happy with it in the 6 months we've had it in use.

Puntos a favor:

Very easy to use as an employee. Easy to access current pay stubs, total pay, withholdings and contributions for the year. The "Approve my Check" function is very nice to make sure there are no errors before paychecks are processed.

Contras:

I have not had any significant issues with the software.

Respuesta de Paycom

hace 8 meses

We're happy to hear how Paycom has made accessing your information so convenient, Sara! Our mission is to simplify the employee experience, so we're glad to hear this has been your experience. We appreciate your review!

Jackie
Payroll Manager en EE. UU.
Hospital y atención sanitaria, 501-1.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Customer Service is Great with Paycom!

4,0 hace 3 meses

Comentarios: 13 years with Paycom. Had some billing problems but product has always been stable.

Puntos a favor:

My dedicated specialist, [sensitive content hidden] is awesome! It is so nice to always reach the same team when I have an issue.

Contras:

Report writer, flow of processes. Billing detail not accessible.

Respuesta de Paycom

hace 3 meses

Jackie, we're thrilled to hear you have enjoyed Paycom's efficient, easy-to-use software for 13 years! It's especially great to know our team has streamlined your HR and payroll processes. Thank you for your review and advocacy!

Branka
HR Administration Manager en EE. UU.
Petróleo y energía, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Love Paycom

5,0 hace 11 meses

Comentarios: I love the overall experience 10 out of 10 everything works well, and most of all my employees absolutely love it.

Puntos a favor:

I love how easy it is to process payroll, enter and approve timesheets, benefits administration, performance reviews, I just love it all.

Contras:

There is not much that I did not like, everything is super helpful and needed to have a successful HRIS in place.

Respuesta de Paycom

hace 11 meses

We're so happy to hear you're loving Paycom, Branka! It's especially great to hear we're streamlining HR and payroll processes for you and your organization. We appreciate you and your partnership. Thank you!

Cheryle
Benefits Coordinator en EE. UU.
Automoción, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Adding new locations

5,0 hace 3 meses

Comentarios: Very satisfied with how things went and professional.

Puntos a favor:

The team work to get our two new location in the system and up and running so smoothly.

Contras:

Nothing major, we always run into bumps along the way

Respuesta de Paycom

hace 3 meses

Cheryle, we're thrilled to hear how Paycom has helped you and your organization get up and running so smoothly! Thank you for the 5-star review!

erin
VP, HR en EE. UU.
Hospital y atención sanitaria, 201-500 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

Happy Paycom User

5,0 hace 11 meses

Comentarios: Overall a great experience and am really happy we made the transition to Paycom last year.

Puntos a favor:

The support we've received from the Paycom team has been incredible - from implementation through benefit enrollment and now day to day support, the team has always been reactive, pleasant and truly helpful.

Contras:

Reporting. I would love to see more dynamic, easier to navigate reporting functions. I find the analytics dashboard is not as intuitive as I thought it would be and it's harder to pull data that I fill confident in (turnover is an example). Would love the ability to see executive dashboard reporting that is easy to use and manage.

Respuesta de Paycom

hace 11 meses

We're happy to know you're having such a great experience with our team and service, Erin! It's also great to hear how Paycom has positively impacted you and your organization. We appreciate your feedback and review. Thank you!

Latisha
Community Health Navigator en EE. UU.
Salud, bienestar y deporte, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Paycom Experience

5,0 hace 3 meses

Comentarios: My overall experience with Paycom has been great. I currently use Paycom at my current job and can access all my personnel information, which I really love. This is in addition to several other features I enjoy, such as the ability to view pay stubs, request time off, obtain tax documents, and much more.

Puntos a favor:

The system is user-friendly, and employees can quickly access personnel information without needing to contact the HR staff.

Contras:

While Paycom is user-friendly, it may be a little difficult for individuals who are not tech-savvy to navigate, would be nice to have a search box to quickly access information.

Respuesta de Paycom

hace 3 meses

Latisha, we're happy to hear Paycom has been a great addition to you and your organization! Thank you for sharing your experience and leaving us a 5-star review! Please feel free to share future feedback or ideas for improvements with your dedicated specialist.

Arnel
Team Manager en Filipinas
Externalización/deslocalización, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Paycom - Pros and Cons

4,0 hace 4 meses

Comentarios: i would rate paycome with an 9. it's a near perfect tool with the exception of how long the approval hierarchy works, If i was the developer i would put in status bar on top of the list approvers so that i know what's the hold up, who is hodling up my ticket for approval

Puntos a favor:

Everything is available in paycom from scheduling to adjustments to personnel action form to continuous learning

Contras:

the approval stages are very cumbersome, it shows me the name of the approvers but does not show you any real "progress" as to why the ticket is stuck to a specific approver.

Respuesta de Paycom

hace 3 meses

Arnel, thank you for the positive review! We appreciate your feedback. If you have additional comments or ideas for improvements, please share them with your dedicated specialist that is assigned to your organization!

Steven
Steven
system technique en EE. UU.
Usuario de Linkedin verificado
Consultoría de gestión, 5.001-10.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

a good experience

5,0 hace 6 meses

Puntos a favor:

It allows the human resources area to have control of the entire database of all employees on the same platform, allowing for better performance and better information capacity to generate payroll and better management of active personnel. Its configuration execution was long but its entire configuration was perfect, which did not allow errors to be generated regarding payroll or personnel due to having tools that manage the processes of each employee very well.

Contras:

Every update it has had takes a long time to reconfigure but I don't understand why it is because of the tools and information that is handled, the entire execution process has always been perfect without failures

Respuesta de Paycom

hace 6 meses

We're happy to hear Paycom has helped you and your organization have better performance and be more efficient. Thank you for the 5-star review!

Lanoard
Distribution Manager en EE. UU.
Envases y contenedores, 1.001-5.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

PayCom Software

5,0 hace 3 meses

Comentarios: Very good time keeping and self-service employee software online and via App. All features are right at your fingertips. Direct communication with HR or Payroll departments if needed.

Puntos a favor:

All of its empolyee self-serve features online and via the app.

Contras:

Sometimes the time off request, remaining balance and other features can be confusing.

Respuesta de Paycom

hace 3 meses

It is great to see that you are enjoying the convenience of our employee self-serve features, Lanoard! We ae grateful for your feedback and look forward to continuing to support you with our services.