17 años ayudando a las empresas colombianas
a elegir el mejor software

Opiniones de Paychex Flex

Sobre Paychex Flex

Administra la nómina, en línea o internamente, y ahorra dinero en el seguimiento del tiempo, los informes y el procesamiento de la nómina.

Descubre más sobre Paychex Flex

Puntos a favor:

Representative was exceptionally professional and responsive and the ease of use of product.

Contras:

My only complaint with Paychex Flex is that the retirement component is still transitioning over from Classic and it is taking a long time.

Valoraciones de Paychex Flex

Evaluación media

Facilidad de uso
4,2
Atención al cliente
3,9
Funcionalidades
4,1
Relación calidad-precio
4,0

Probabilidad de recomendación

7,5/ 10

Paychex Flex tiene una valoración global de <span class="">4,2</span> estrellas sobre 5 según las <span class="">1.683</span> opiniones de usuarios de Capterra.

¿Ha utilizado Paychex Flex antes?

Comparte tu experiencia con otros compradores de software.

Filtrar opiniones (1.683)

Shawn
Shawn
IT Architect
Usuario de Linkedin verificado
Redes informáticas, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Stalwart Payroll Software for Small Businesses

4,0 hace 2 años
Los subtítulos en español están disponibles en el reproductor de vídeo
Usuario verificado
Usuario de Linkedin verificado
Aprendizaje en línea, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Paychex Flex: Una transformación en el control de gastos empresariales

4,0 hace 2 años

Comentarios: Mi experiencia general con Paychex Flex ha sido realmente positiva. Esta herramienta ofrece una variedad de funciones y características que me han ayudado a administrar mi negocio de manera eficiente. El proceso de configuración es muy sencillo y, una vez que lo he configurado, tengo la capacidad de controlar mis finanzas, planificar mis impuestos, administrar mis nóminas, controlar mis recursos humanos y mucho más. Las herramientas también se pueden personalizar para satisfacer las necesidades de mi negocio, y tengo la capacidad de controlar mis datos con una alta seguridad. En general, estoy muy contento con mi experiencia con Paychex Flex y lo recomendaría a cualquiera que busque una solución de administración de negocios eficaz.

Puntos a favor:

Me encanta trabajar con Paychex Flex porque me ofrece una manera fácil y segura de administrar los recursos humanos de mi empresa. Estoy contento de poder contar con una amplia gama de herramientas para ayudarme a mejorar la eficiencia de mi negocio, desde el cumplimiento de los requisitos laborales hasta la administración de horas, salarios y mucho más. La interfaz intuitiva y los recursos útiles disponibles hacen que sea fácil manejar todas mis necesidades de recursos humanos desde una ubicación central. Me gusta que las actualizaciones y mejoras se realicen de forma automática de modo que siempre esté al día con los cambios en la ley laboral. Lo mejor de todo es que puedo administrar todo esto con un solo clic desde cualquier dispositivo, lo que me ahorra mucho tiempo.

Contras:

Lo que menos me gusta de Paychex Flex es que, a diferencia de muchos otros servicios de contabilidad, no tiene ninguna herramienta de contabilidad para ayudar a los usuarios a administrar su negocio. Además, el soporte técnico de Paychex Flex no es tan bueno como el de otros servicios, y su base de conocimientos es muy limitada. Además, no hay opción para una prueba gratuita, lo cual es un inconveniente para los usuarios que quieren probar el servicio antes de comprarlo.

Usuario verificado
Usuario de Linkedin verificado
Construcción, 501-1.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Es un software aceptable y muy seguros con toda la información

5,0 hace 2 años

Puntos a favor:

Lo que más me gusto del software es que tienen Muchas oferta de empleo y son muy rápidos con sus pagos

Contras:

Lo que menos me gusto es que le hace falta un poco de diseño pero del resto todo está bien

Carlos
Incdependiente en Colombia
Mercados de capitales, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Oportunidades

5,0 hace 2 años

Comentarios: Ninguno hasta ahora

Puntos a favor:

Es bastante facil de usar, muy dinámico y practico

Contras:

Hasta ahora no tengo ninguna queja, me parece bastante bueno

jose luis
Jefe contable en Argentina
Servicios financieros, 51-200 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Pays

4,0 hace 2 años

Puntos a favor:

Pocas cosas buenas,solo los botones visibles

Contras:

Lento,se bloquea,no sirve para muchos datos cargarlos.

Katrina
Katrina
Human Resources Generalist en EE. UU.
Usuario de Linkedin verificado
Hospital y atención sanitaria, 10.000+ empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Paychex Flex is great for completing payroll

4,0 el año pasado

Comentarios: I appreciate being able to check on the 401(k) and have the money go straight into employee accounts, saving time and effort. Since insurance coverage is now related directly to who has enrolled in which plans, processing payroll has become much more efficient.

Puntos a favor:

From either the employer's or employee's perspective, the website couldn't be simpler to use. Filters and stored views make it easy to customize your payroll experience based on your current needs.

Contras:

Over the years, I've seen a few different specialists. Obviously, not everyone has the same potential. When my allocated person hasn't been able to help me, I've found that the online chat staff is quite responsive and helpful.

SHAMIKA
DRIVER en EE. UU.
Hostelería, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

QUICK AND EAY

5,0 hace 3 semanas Nuevo

Comentarios: IT EASY AND CONVIENT TO LOOK AT MY HOURS AND PAY RIGHT ON MY PHONE INSTEADE OF GOING TO THE OFFICE

Puntos a favor:

EASY TO NAVIGATE THROUGH AND GET NOTIFICATIONS TO NAVIGATE THRUGHT THE APP

Contras:

THE APP SHOULD BE A COLOR I CAN FIND EASILY

Eric
CFO en EE. UU.
Hospital y atención sanitaria, 501-1.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Old School Payroll

1,0 la semana pasada Nuevo

Comentarios: The process I inherited had people filling out and signing timesheets manually. It was terrible.

Puntos a favor:

Not much, I suppose it was inexpensive and does not change very much from year to year.

Contras:

Lack of innovation, the technology seemed like it was from decades ago.

Derek
Owner en EE. UU.
Servicios e instalaciones recreativas, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Expensive & Frustrating Company and Service

2,0 hace 2 meses

Comentarios: We switched to Paychex for their Employee Retention Credit filing services, and they seemed like they'd be more involved and personal than our previous provider. However, things turned south and they drop the personal touch once you're established. They're a decent payroll provider, but the lack of transparency with invoicing and dashboard navigation issues are concerning.

Puntos a favor:

Paychex onboarding is great. The main dashboard became easier and easier to use, and there's a lot of features that come with a basic subscription and more you can add.

Contras:

The extra features are pushed HARD by their teams. Their retirement savings team was almost predatory with how they sold the product, constant calls, applying pressure to make a decision, and more. Once we started with their HR service, things just got worse. These features get more and more expensive with less and less that they offer, but you're under contract. The invoicing gets obfuscated so you don't know what money is being charged for, and you have to be on top of them to not make errors or mistakes. The platform itself can be confusing with many features not having a menu button, requiring access strictly through an notification card on the dashboard homepage.

Julianna
HR Assistant en EE. UU.
Alimentación y bebidas, 501-1.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

HR Assistant

4,0 hace 2 meses Nuevo

Comentarios: From one to ten, I would rate Paychex a 7.

Puntos a favor:

Very easy to use as admin member and the various reports.

Contras:

Lacks in good customer service. Takes a while to get a response.

Brandon
Physical Therapist en EE. UU.
Salud, bienestar y deporte, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

PayChex Review

4,0 hace 2 meses Nuevo

Comentarios: Quite good once I got used to knowing the interface. It was a little difficult of a break in period. Happy with all the options and information that the site can hold

Puntos a favor:

Ease of use. Feel like it is an all encompassing platform where you are given access to everything you need from benefits to payroll

Contras:

Feel like the interface is stuck in 2007. Little older and somewhat tough to navigate at times. Organization on the site is not that great either. Once you get familiar, it is super easy, but have had difficulty breaking it in

Damian
Senior accountant en EE. UU.
Contabilidad, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great payroll software

5,0 hace 4 semanas Nuevo

Comentarios: Overall great experience Will really save you a lot of time and money and headaches

Puntos a favor:

Very easy to customize pull up reports will save time and money very efficient

Contras:

Nothing in particular this is premium software

Jim
Account Executive en EE. UU.
Marketing y publicidad, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Making all the important forms and information easy to find

5,0 hace 2 meses Nuevo

Comentarios: Paychex Flex has been a great help for me when it comes to filing taxes and keeping track of my salary and benefits. The dashboard is remarkably user-friendly, allowing me to filter information and data exactly the way I want. Overall, I would give it a solid 10/10!

Puntos a favor:

The platform is incredibly user-friendly and straightforward to navigate. It’s especially useful during tax season, as it conveniently consolidates all tax forms and benefit statements in one location!

Contras:

I can’t think of any downsides to this product right off the bat. It’s highly practical and straightforward to use!

Jamie
Office manager en EE. UU.
Práctica médica, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great product

5,0 hace 2 meses Nuevo

Comentarios: Super easy to see your pay stub and make changes

Puntos a favor:

Easy of information when looking at what income and taxes are

Contras:

Getting logged in and the verifying is hard to get use to

Robert
Payroll Specialist en EE. UU.
Empleo y contratación, 1.001-5.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Try something else

3,0 hace 2 meses

Comentarios: It was easy to use for payroll, but integrating it with other software was a chore.

Puntos a favor:

It was simple to use and needed very little experience to use it.

Contras:

The software does not have a good presentation, it did not look nice and seemed basic

Carla
CPO en EE. UU.
Gestión de organizaciones sin ánimo de lucro, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

Who was the Challenge

3,0 hace 11 meses

Comentarios: Very frustrating. Time and Attendance wasnot set up to cover varied time schedules. Majority of our staff work 7 hours or less and it calculated employees PTO at 8 hours.

Puntos a favor:

We had a difficult payroll and many on the implementation team became frustrated all except our Payroll Manager. She was patient and work with us to get a great product. Even when we decided to leave Paychex, she follow-up to see if we still needed their services until our new payroll vendor was able to get our payroll set up in their system.

Contras:

The system is hard to use. Many of the features convert back to original features. The system nor the training received from the implementaion team did not allow the Administrator to make minimal employee information changes. This was frustrating. Also, the assist feature was outdated and was hard to follow the steps to rectify an issue using the help assistant. As well, CSR was not able to assist with any issues either. Very frustrating.

Anne
Human Resource Generalist en EE. UU.
Aerolíneas/aviación, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

My Paychex Review

4,0 el año pasado

Comentarios: Overall it's been a good experience. I have 10 years experience working on a variety of HRIS systems and this one was probably the easiest to pick up.

Puntos a favor:

It's very user friendly, support is easy to access. It takes less time to do end of the year reporting than with Advantage Payroll

Contras:

It's hard to get someone on the phone to answer questions, sometimes there is a revolving door of payroll specialists. Also the pressure to add on services such as the 401k and benefits.

Kelly
Office manager en EE. UU.
Veterinaria, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Office manager

5,0 hace 4 meses

Comentarios: Now that I understand the reports and ease of use I really enjoy doing payroll.

Puntos a favor:

East to use. Dashboard has everything I need.

Contras:

Not a flex problem but having to reinvite staff multiple times until they register.

Irma
Manager en EE. UU.
Tecnología y servicios de la información, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Paychex ROCKS

5,0 el año pasado

Comentarios: 1000% Satisfied - they are the best in the industry!

Puntos a favor:

One stop does it all - all calls answered day or night and even on weekends and holidays - have done it and they are amazing!

Contras:

I wish Paychex had been introduced sooner

Dario
Program Associate en EE. UU.
Gestión de organizaciones sin ánimo de lucro, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Dependable, One Stop Shop for Tracking Employment Info

5,0 hace 4 meses

Comentarios: Overall, Paychex Flex made it easy to submit hours, submit time off requests and view pending ones, as well as look up vital employment salary and benefits information - all in a secure, online form. It has saved time and spared my supervisors many questions over years.

Puntos a favor:

It was easy to view paystubs, submit time off requests, and get a snapshot of important employment milestone dates.

Contras:

None. It performed its functions exceptionally well.

Ian
Network Operations Center Manager en EE. UU.
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

The source to See Time, Pay, Benefits and Resources

5,0 hace 3 meses

Comentarios: It has been a great experience and very efficient to use Paychex from their portal and get to all the features it lets you manage.

Puntos a favor:

Paychex has a great user interface that makes it easy to find all the resources I need to manage my time, benefits and employee approvals for time off.

Contras:

One challenge is finding the right support agent for the issue I am having. It can take some time to get connected.

Usuario verificado
Usuario de Linkedin verificado
Salud, bienestar y deporte, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Useful application, but room for more flexibility

3,0 hace 3 meses

Comentarios: Overall I think it's good, but of course there is room for improvement on how flexible it really can be for users.

Puntos a favor:

My favorite thing is that I can see all my tax forms on Paychex, that way I don't need to worry about losing my papers or asking someone for another copy.

Contras:

I don't like that it limits how soon you can clock in and out. Sometimes I go on my break, but minutes later they ask me to come back and help someone else. But because you have to wait a bit before you can clock back in, it blocks you. Or at least that has been my experience.

Erinn
Client Service Specialist II en EE. UU.
Contabilidad, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Paychex is a great source to use for a business!

5,0 hace 3 meses

Comentarios: Overall Paychex Flex is a great source to run payroll. They file all tax filings and the costumer service if good. They also have tons of reports and very nice reports compared to some other platforms.

Puntos a favor:

What I like most about Paychex Flex is that payroll is easy to to run and the site is pretty user friendly and it has everything you need all in one platform.

Contras:

There is nothing I really dislike about paychex.

Debbie
Library Clerk en EE. UU.
Bibliotecas, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Paychex Flex

3,0 hace 4 meses

Comentarios: We've been using Paychex Flex for almost 10 years now.

Puntos a favor:

It does any kind of math for you, shows anniversary date when hired, keeps track of sick & vacation times, and gives tax info

Contras:

Using the TAB key to get to each box can be a chore. I have the same schedule everyday. There should be a way to put my hours in one day and have it copy for the other days. I have to individually punch in my hours for each day. Time consuming.

christie
Manager HR en EE. UU.
Servicios para el consumidor, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Paychex Flex as easy as 1,2,3!

5,0 hace 5 meses

Comentarios: I have been using Paychex as the manager of a very busy salon. The Paychex Flex app and site is so easy. Adding new employees is a breeze-and it allows the employee to be part of the process eliminating any mistakes. I can check it, review messages and act even if not at the salon. The Team at Paychex is amazing-always helpful and accommodating.

Puntos a favor:

The EASE of use. Everything in the portal is clearly laid out and user friendly.

Contras:

Not available...Love everything about it!

Caleb
Internal Audit Associate en EE. UU.
Hospital y atención sanitaria, 501-1.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Paychex Flex Review

5,0 hace 3 meses

Comentarios: Paychex Flex as a desktop website and a mobile app works very well with keeping employee information and pay as portable and in the realm of ease of use. I think it integrates well for many companies, and is super simple to use compared to other systems

Puntos a favor:

Paychex Flex is very easy to use for employers and employees alike. It is one of the easiest payroll systems I've used to date.

Contras:

I didn't like the login issues, as I had one quite a bit.