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Opiniones de Patriot Payroll

Sobre Patriot Payroll

Solución de nóminas online para propietarios de pequeñas empresas. Crea nóminas en 3 sencillos pasos. Precios bajos sin costes sorpresa. Pruébalo gratis.

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Puntos a favor:

The automation is useful - integration into QuickBooks. Calculations of payroll, automatic handling of tax filing and tax payments are a joy.

Contras:

I have had "missing" payroll that no one can explain, then it's up to me to figure out the taxes and manually put in QuickBooks. Caused me a lot of trouble multiple times last year.

Valoraciones de Patriot Payroll

Evaluación media

Facilidad de uso
4,7
Atención al cliente
4,8
Funcionalidades
4,7
Relación calidad-precio
4,8

Probabilidad de recomendación

9,3/10

Patriot Payroll tiene una valoración global de 4,8 estrellas sobre 5 según las 3.410 opiniones de usuarios de Capterra.

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Filtrar opiniones (3.410)

Dennis Alexander
Soorte Técnico en Perú
Construcción, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Patriot Payroll, Solución a nominas para pequeñas empresas

5,0 hace 2 años

Comentarios: la empresa ahorro mucho tiempo en los procesos de Nominas e impuestos.

Puntos a favor:

Patriot Payroll tiene una interface de funciones de fácil uso desde la nómina, y tambien administra algunas funciones o caracteristicas como los impuestos.

Contras:

Trabajar a través de la configuración no me fue muy facil ni intuitivo, pero una vez que lo entendi y aprendi el sistema fue fácil configurarlo.

Elisabet
Docente en Argentina
Deportes, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Avances

5,0 hace 2 años

Comentarios: Problemas de accesibilidad!!!

Puntos a favor:

La integracion con otros programas!!! Es accesible para todos!!!

Contras:

Algunas funciones podrían mejorar!!! Y adaptarse con otros programas!!!

Fernando
Independiente en Argentina
Comercio minorista, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Críticas constructivas

4,0 hace 2 años

Comentarios: 7/10 sería un diez en el caso de sea completa les falta algunas funciones, pero está bien para empezar

Puntos a favor:

Su funcionamiento y la forma de usarlo, ideal para principiantes

Contras:

Algunos nombres de sus funciones no abarcan el dialecto de algunos

Kingfer
Kingfer
Engineer en EE. UU.
Usuario de Linkedin verificado
Electrónica de consumo, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Vice President

5,0 hace 2 meses Nuevo

Puntos a favor:

Easy to use and integrate most of the daily payroll functions..

Contras:

No Health insurance add-on compare to Gusto payroll.

David
Director en EE. UU.
Almacenamiento, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Patriot Payroll is the best move I've made in a long time!

5,0 hace 2 meses Nuevo

Comentarios: The Patriot Payroll staff is AMAZING to work with! [sensitive content hidden] has been my guide and coach all the way through. Every time I call with a question, [sensitive content hidden] answers it easily and walks me through to be sure I get what he's teaching me. I can't state enough that Patriot has been a game-changer for me in my office workload. Every month, every quarter, I'm saving HOURS of manual work that I can now apply elsewhere.

Puntos a favor:

I love how easy it was to switch my payroll from an annually purchased in-house software package, to the Patriot system. I love that I no longer have to open a file, save a backup, and process each employee individually, print tax reports monthly, quarterly, and annually. I wasted so much time in the past. Besides being easier, this payroll system is actually less expensive in the long haul for hours of work saved.

Contras:

Having to modify my in-house record keeping on Quicken software. I'd been set up for my manual payroll previously, with automated entry system in quicken. I've had to modify that process over time to be sure and track my tax payments. Not a huge deal, more of a process of transitioning from one system to another. Still a WHOLE LOT EASIER to manage than all the work I did before.

Betty
Manager en EE. UU.
Servicios, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Alternativas consideradas:

Using Patriot Software

3,0 hace 2 meses Nuevo

Comentarios: We are just completing our 3rd month, but so far it has been mostly seamless and have only needed a little help from an accountant to set it up correctly. It is getting easier each month.

Puntos a favor:

Patriot Software cost less than our previous payroll company and for the most part is much easier to use.

Contras:

At first it was a little hard to get set up, maybe only because I did the onboarding myself instead of utilizing the option for them to do it. Also, it is a little frustrating to have to submit payroll 5 days ahead of time, but this is partially our choice of how we run our payroll cycles.

Cheryl
Full Charge Bookkeeper en EE. UU.
Ingeniería industrial o mecánica, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Payroll with Ease

5,0 hace 3 meses

Comentarios: I can complete payroll in a short time using it. It processes taxes accurately. I can get help quickly with the chat feature. I can find answers to my questions, for example, how to set up a wage garnishment, by using the search feature.

Puntos a favor:

I can do the payroll anywhere I have a computer. I like the fact we can print the checks. I appreciate there is a team that can keep up-to-date with tax laws and all returns are submitted electronically.

Contras:

When I made an error in setting up PTO, I couldn't edit it. I had to create a new rule completely and make the one in error, inactive.

Anna
Psychotherapist en EE. UU.
Cuidado de la salud mental, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Extremely satisfying

5,0 hace 2 meses Nuevo

Comentarios: Our business is very satisfied with this service. We left Quicken/Intuit for them and have never been sorry

Puntos a favor:

Patriot’s customer service is outstanding, which is so important because we are therapists, not accountants. Any time we have a question or need support, we talk to someone friendly and efficient

Contras:

I don’t really have any complaints. Learning a new system and navigating the website takes some time, and maybe it isn’t as intuitive as Quickbooks was, but it’s really not that hard.

Marla
CEO en EE. UU.
Construcción, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

Very user and customizable product

5,0 hace 4 semanas Nuevo

Comentarios: So far my experience has been great because it gives me the flexibility I was looking for where I couldn’t have with other payroll softwares.

Puntos a favor:

It was easy to use and set up, we had to upload prior payroll for 1 year so it was flexible to do that ourselves instead of relying on someone to get it done for us

Contras:

I didn’t like that we didn’t get as many email reminders for tax deadlines.

John
Attorney en EE. UU.
Práctica de la abogacía, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

Good Program

5,0 hace 2 meses Nuevo

Puntos a favor:

Prior use of Quick Books. This program is easier, less expensive and much more user friendly.

Contras:

Do not know of any cons to the use of Patriot Payroll.

Jo Ann
Manager en EE. UU.
Transporte/transporte en camión/ferrocarril, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Patriot Review

5,0 hace 2 meses Nuevo

Puntos a favor:

The cost of Patriot Payroll Software is compatible with the online payroll industry, and I find that their customer service team is the best.

Contras:

Learning how to create reports to fit my needs. Thank God for their customer service team!

Betty
Administrative Assistance en EE. UU.
Instituciones religiosas, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Church Payroll

5,0 hace 2 meses Nuevo

Comentarios: My experience has been very good. We were using ChurchTrac and they decided to stop doing payroll. They gave us a list of options and we checked into the different programs. Patriot had good reviews and the pricing was pretty good.

Puntos a favor:

Direct Deposit and ease of use are high on the list for Patriot Payroll. When I needed help Patriot replied in a timely manner and solved my problems.

Contras:

I don't have anything that I can think of that I dislike.

Regina
Owner en EE. UU.
Servicios para el consumidor, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Very Happy

5,0 hace 2 meses Nuevo

Comentarios: I was afraid to go with them at first but after my first call with a representative, they made me feel at ease.

Puntos a favor:

It's easy to use and the support is very knowledgeable, friendly and readily available.

Contras:

There is nothing I do not like about it.

Kristen
President en EE. UU.
Contabilidad, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Patriot Software

4,0 hace 5 años

Comentarios: Customer Service is great . It's not always intuitive with where to find things, but over the year + we've used it they've made a few great improvments (like multi hour wages, and pto tracking).

Puntos a favor:

We use Patriot Software in a wide variety of industries (restaurant, retail, day care, and more). I love how I can set it up for a client, and show them briefly how to run their own payroll. Very easy for simply payrolls.

Contras:

My biggest pet peeve is the inflexibility of making tax adjustments. For Example: a restaurant where they pay out tips each night means that a check would be for sever hours only, usually about $40 for the week. The tips justify enough taxes that they end up with a negative paycheck. In any other system I can manually adjust the taxes held to get the check to zero or close. (the server ends up owing money at the end of the year). With PS, I have to come up with other options for getting the paycheck to zero (like getting the business to cover the taxes in the meantime).

Taylor
Account Analyst en EE. UU.
Propiedad inmobiliaria, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Overall please with our switch from Quickbooks to Patriot

4,0 hace 3 años

Comentarios: Overall we have had a great experience with patriot, we had quite a few issues with the transition over (mainly due to the fact we made the switch in the 4th Qtr of 2019 so there was a ton of data to be entered). Because of the amount of data and timing we have had several issues with our tax filing from 2019- but what I love the most about patriot is that they are the most accessible help line that I have ever came across in the business world, you rarely wait on hold for longer than 10 minutes and it has never taken them longer than a few hours to respond to emails- making problem resolutions very quick.

Puntos a favor:

I love how organized it keeps all of our data and the ability to send our hourly time clocks straight to the payroll.

Contras:

I wish that you could hide inactive employees from the reports drop downs, and wish that you could create groups within the reports so that you dont have to hunt and peck for certain employees when running reports. I also wish that there was a way for the managers to view hourly time clocks without needing access to the main admin account.

Karen
CEO en EE. UU.
Externalización/deslocalización, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Patriot is an amazing platform for small businesses

5,0 hace 3 años

Comentarios: I have been a customer for over 4 years. I left for a brief time thinking I could find something better but after only 5 months, I came back to Patriot. There short falls do not add up to their amazing customer service!

Puntos a favor:

You can't beat the price point for the technology. it's a solid platform for a small business. They are constantly developing new features that enhance the experience. Their customer service is the best in the business, by far! I don't know how they do it but they hire the nicest most helpful people out there.

Contras:

Their reports are somewhat limited and the ability to capture history for changes is non-existent.

Vickey
Owner en EE. UU.
Contabilidad, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Awesome Payroll Software

5,0 hace 2 años

Comentarios: As I have stated before, their support is awesome and the "chat" feature has a live person on the other end=) Those live people know the software as well and are usually always able to resolve any issue I have in minutes. Set up is a little difficult ...IF you don't know payroll, so I would strongly recommend hiring someone that knows your type of industry (I work with churches and ministers and payroll is an area that I see a lot of mistakes)...to set up the software for you. But after you get it set up, it is pretty easy to use. I highly recommend this software.

Puntos a favor:

Their support! After leaving Intuit Payroll for Patriot, their "knowledgable" and available help was a refreshing change!

Contras:

There is not an "auto" payroll for my clients that have the same payroll each time. With that added feature, Patriot Payroll would just about be perfect in my opinion.

Mary
Secretary/Accounting en EE. UU.
Alimentación y bebidas, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Patriot Payroll Review

5,0 hace 2 años

Comentarios: Really like it! The customer service team is AMAZING! I've never had any issue that couldn't be solved quickly and efficiently

Puntos a favor:

The product is very easy to use, especially without having too much experience with payroll processing. Adding all our historical records for the year was very easy, it easily creates journal entries that can be imported directly into Quickbooks!

Contras:

There really isn't any con. The ONLY thing that is frustrating at times - it has nothing to do with the service itself, however, when I process payroll before getting approval from my boss (oops!) i've had to void the full payroll only to process it a day or two later (cash flow) - the taxes are deducted from our account 2x, then refunded after 1-2 days. This is our fault when this happens, but if I had to list a con I guess that would be it :)

Neal
Owner en EE. UU.
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Bang for your buck!

5,0 hace 5 años

Comentarios: I had tried ADP and PAYCHEX before switching to Patriot. As a sole proprietor running a small business, I was not prepared to handle payroll taxes. ADP was so expensive, i felt. Paychex had me depend on a person to take my info and process it. That person was off one day when my payroll needed completed and i missed payroll! That didn't go over well. For the last few years we have used and fallen in love with the simplicity of Patriot. I input the numbers and it gives me a PDF to print onto my checks instantly. It's all I ever wanted.

Puntos a favor:

1.) Its simple to use. 2.) Its cheap. 3.) Full featured but lets me print my own checks instantly.

Contras:

I thought at first that Patriot was going to send out the Tax documents to my employees. But that wasnt the case. That was a bummer as i wasnt at first prepared. But it makes since that we should send them to know we meet our deadlines and have proof they were sent.

Respuesta de Patriot Software

hace 5 años

Neal, you've made our day! Thank you for spreading the word about Patriot!

Noreen
Operations Manager en EE. UU.
Empleo y contratación, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Customer Service and Features / Restrictions

5,0 hace 4 años

Comentarios: Payroll rules and tax reporting / payments are simplified in one place.

Puntos a favor:

This software was very easy to use, and as my business grows I am finding the necessary features needed are available to me. Whenever I have called customer service, I usually have gotten a person that is knowledgeable and is able to help me. There have been times that the person called has not been able to help me, and was able to escalate my issue to someone that could.

Contras:

Changes to setting sometimes allow changes that are incomplete. In 2019, I added the accounting software to Patriot Payroll. I updated settings in "Payroll Integration Options" but missed some. I was able to save the partial data and run a payroll. When reviewing the accounting journal entry that was generated from the first payroll with the accounting software, I saw the JE generated was incomplete. If I had not checked to verify this JE was correct, this would have been difficult to track down later. This is a big miss, and there should be some warning or stop to prevent this (incomplete data) from happening.

Oscar
Manager en EE. UU.
Contabilidad, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Price vs Value

4,0 hace 3 años

Comentarios: I like it over all, my only one concern for the size of clients I have is the 4 days direct deposit, I don't like neither my clients the other option of add funds to Patriot to have next day direct deposit.

Puntos a favor:

The software covers most of the frequently payroll needs. The price is according for what you get. Customer service is quick response, helpful and kind. Easy to navigate between companies. Easy to set up, the steps guide you very well to avoid any error. Contains value information of how to get tax account from other states. The blog contains value HR information.

Contras:

The 4 days direct deposit. It does not notify that the date to run is coming up. Prefund next day payment.

Luke
Managing Member en EE. UU.
Contabilidad, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Great Product For Accountant Users & Business Owners

5,0 hace 3 años

Comentarios: Overall a great experience and will continue to use in the future. It gets the job done and it definitely feels like the company continues to grow and expand the product, always in positive directions.

Puntos a favor:

Pleasant to look at and navigate the UI; has an intuitive design that usually allows one to figure things out quickly; the reports are top notch; and integrates with QBO & XERO. Also, the Advisor program for accountants is intriguing and definitely a plus, though I haven't capitalized on that quite yet.

Contras:

At times, certain functions and the design seem basic and possibly below par than the competition in terms of features and additional (though not essential) tools or options. But I'm ok with this since the product does everything I need it to do.

Jennifer
Enrolled Agent en EE. UU.
Servicios financieros, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Best Customer Service!

5,0 hace 3 años

Comentarios: Patriot provides a low-cost comprehensive payroll program that offers many of the features and benefits found in higher priced software. The customer service and support I have received when contacting the company is the best of any software we use.

Puntos a favor:

Patriot is an easy to use, basic payroll program that allows the user to customize many aspects of their payroll processing. The customer service and support at Patriot are top notch!

Contras:

I would appreciate more comprehensive reporting and the ability to somewhat customize report layouts to present the relevant information for the end user.

Elizabeth
Attorney/Owner en EE. UU.
Práctica de la abogacía, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Great payroll software!

5,0 hace 4 años

Puntos a favor:

I was able to scale up my needs without changing platforms or disrutping my currrent processes. When I hired one employee I was comfortable doing my own tax filings and paying taxes myself--Payroll ran the calcuations for me and I did the rest. As I scaled up, it made more sense to let someone else do the filing and tax payments for me so I switched over to full service payroll. It was a seamless transition and has been easy to manage. I still have plenty of control but know that deadlines are met and payments are made. I also really like that I'm not paying for services I don't need or don't care about.

Contras:

It is occasionally difficult to figure out how to run reports to get certain information. In time, I've learned my way around but it doesn't always feel intuitive. However, the customer service when I do get stuck has been great! It is usually a longish wait on the phone but they are efficient and very helpful once I do get in touch.

Geoffrey
Sole Proprietor en EE. UU.
Servicios medioambientales, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Kicks Qickbooks aside for the value

4,0 hace 4 años

Comentarios: It has been great , and the value and ease of access are phenomenal.

Puntos a favor:

First of all, very affordable. Next, it is very easy to run payroll, the dates are already selected. I just put in the number of hours and download the pay stubs. The reports are very easy to use as well and come in extremely handy when paying taxes, especially at the end of the year!

Contras:

I was going to say nothing until recently. A new employee started and she is working low hours however the software was not taking out a federal income tax for her. I realize that is a precaution against someone not being liable if they do not make enough, but it is a problem when the company owes monthly federal payments and the system does not accept a $0.00 when the obvious other taxes are being paid. I'm actually going to have to call customer service soon...

Respuesta de Patriot Software

hace 4 años

Hi Geoffrey. The software will calculate federal withholding based on the IRS tax tables for this year using payrate, pay frequency and status. If the employee owes no federal taxes due to low income on a payroll, the software will report the taxable wages AND the amount of taxes that were collected and deposited. In this case the taxes would be reported as zero. Please do reach out to our helpful support team with any questions!