--- description: ¿Qué piensan los usuarios de Tessitura? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Tessitura gracias a Capterra Colombia. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Tessitura - Opiniones, precios y características - Capterra Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software de venta de entradas](/directory/30039/ticketing/software) > [Tessitura](/software/111612/tessitura-software) # Tessitura Canonical: https://www.capterra.co/software/111612/tessitura-software Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.co/software/111612/tessitura-software?page=2) > Base de datos basada en la nube que gestiona la emisión de entradas, la recaudación de fondos, las membresías y la gestión de relaciones con los clientes. > > Veredicto: 36 usuarios lo han valorado con **4.1/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Tessitura? Solución sin ánimo de lucro que ayuda a organizaciones medianas y grandes a gestionar admisiones, emisión de entradas y membresías. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.1/5** | 36 Opiniones | | Facilidad de uso | 3.2/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.1/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.7/5 | Basado en las opiniones generales | | Funciones | 3.9/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Tessitura Network - **Constitución**: 2001 ## Contexto comercial - **Público objetivo**: 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (desktop), Windows (local), Linux (local) - **Idiomas admitidos**: inglés - **Países disponibles**: Australia, Canadá, Dinamarca, Estados Unidos, Finlandia, Irlanda, Noruega, Nueva Zelanda, Reino Unido, Suecia ## Funciones - Almacenamiento de documentos - Asientos reservados - Barcode/Ticket Scanning - Base de datos de miembros - CRM - Compra de entradas - Creación de informes y estadísticas - Creación de informes/análisis - Donaciones por móvil - Donación recurrente - For Museums - Gestión de campañas - Gestión de compromisos de donación - Gestión de contactos - Gestión de datos del cliente - Gestión de donantes - Gestión de la recaudación de fondos - Gestión de membresías - Gestión de promociones - Gestión de páginas web - Gestión de tareas - Importación y exportación de datos - Panel de actividades - Segmentación - Seguimiento de interacciones ## Integraciones (en total: 21) - ARTdynamix - Activity Stream - ArtifaxEvent - Attentive - BetterUnite - CampDoc - Cuseum - Dotdigital - Feathr - Ingresso - Kindsight - Loqate - Momentus Technologies - Prospero - Queue-it Virtual Waiting Room … y 6 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de venta de entradas](https://www.capterra.co/directory/30039/ticketing/software) ## Categorías relacionadas - [Software de venta de entradas](https://www.capterra.co/directory/30039/ticketing/software) - [Software de recaudación de fondos](https://www.capterra.co/directory/20047/fundraising/software) - [Software CRM](https://www.capterra.co/directory/2/customer-relationship-management/software) - [Software para asociaciones sin ánimo de lucro](https://www.capterra.co/directory/30805/nonprofit/software) - [Software para museos](https://www.capterra.co/directory/30745/museum/software) ## Alternativas 1. [Eventbrite](https://www.capterra.co/software/114949/eventbrite) — 4.6/5 (5756 reviews) 2. [Raklet](https://www.capterra.co/software/148555/raklet) — 4.7/5 (92 reviews) 3. [Fienta](https://www.capterra.co/software/171132/fienta) — 4.8/5 (170 reviews) 4. [Leap Patron Management](https://www.capterra.co/software/118188/patronmanager-crm) — 4.5/5 (41 reviews) 5. [Blackbaud Altru](https://www.capterra.co/software/125203/blackbaud-altru) — 4.0/5 (42 reviews) ## Opiniones ### "The Cadillac of CRM sytems" — 5.0/5 > **Shelley** | *9 de febrero de 2022* | Museos e instituciones | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I like that Tessitura is a non-profit helping other non-profit organizations. They truly take feedback from end users and improve the software every year. The technical support and world-wide community support is amazing. Everyone is willing to share and help find best solution. Every department is able to work in the same system and get the full picture of each patron. It forces collaboration where silos existed in the past. Ticketing and Develoment folks will use it the most, Marketing some, Finance the least. Security features are robust and easy to manage as an administrator. > > **Puntos en contra**: My current organization is in the middle of implementation. Because the system is so flexible there are times when there are no hard and fast rules of how to set up a process. Everyone uses it differently so that's good and bad. I wish it had facility management capabilities since so many non-profits rely on that for operations. > > I've used Tessitura for 20 years, in multiple organizations and found it to be user friendly. Reporting and analytics options have improved greatly over the last 5 years. Without knowing SQL I'm able to create custom visualizations for end users. ----- ### "Flexible and full featured software that can do almost anything if you are committed to the setup and work required." — 4.0/5 > **Mark** | *6 de febrero de 2024* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Tessitura has been flexible and the solution we needed at the time we implemented to handle our complex admissions, membership and fundraising needs. Support is always helpful and typically quick to respond. I love having all data in a single location. > > **Puntos en contra**: Product is very complex and many users are deterred by that. Tessitura is on the right track but a little slow in updating technologies to match other competitors. I feel like I spend a lot of time defending the software and it's functionality to our less technical end users. The cost is not insignificant, but has been worth it at this point for us. ----- ### "Terrible Software" — 1.0/5 > **Luke** | *4 de noviembre de 2024* | Arte y artesanía | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: I like that this software would be impressive if you lived in the year 1990. I guess you could say I like that it has the most basic capability of storing information...the buck stops right about there > > **Puntos en contra**: Pretty much everything. It is insanely expensive, and if you want to change anything to make it fit your needs they charge an arm and a leg. It crashes constantly, and there is no consistency in what you can copy/paste regarding donor information. It does not integrate with ANY other software, making it a virtually useless CRM for any modern company/nonprofit. Furthermore, when you are forced to change your login info every couple of months, it can't process the change, so you have to contact your administrator or call the Tess helpline, and they are generally condescending and act like you're dumb when the program doesn't work on your end. They've literally said "well, it should be working, so I don't know what you're doing..." and laughed. > > Negative. It is not worth it. I've worked on systems coded in-house by teams of 2-3 ppl with other companies that are way more cohesive and seamless and can integrate with other systems. Tess has entire teams at its disposal. There is no excuse for how terrible this software is. Due to reasons I won't get into here, our company can unfortunately not switch. ----- ### "A beast of a product" — 4.0/5 > **Usuario verificado** | *25 de junio de 2019* | Música | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: It is so customisable, and does so much. There are facets for all areas of our organisation. > > **Puntos en contra**: It is so customisable. This is an amazing feature, but comes with a lot of pitfalls and makes life challenging at upgrade time. > > Tessitura is at the heart of everything we do as an organisation. It holds our customer data, we use it to manage our ticketing and website offerings, to manage Direct Debits and donations, marketing, and much more. We could not function without it. ----- ### "Fantastic software with a bit of a learning curve" — 5.0/5 > **Joshua** | *18 de febrero de 2025* | Arte y artesanía | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Tessitura is designed specifically for non-profit arts organizations and is consistently working to meet their specific needs. It has excellent flexibility and can be adapted for a wide variety of operational requirements. It also does a great job of consolidating data into one place to easily pull and analyze. > > **Puntos en contra**: Because of the freedom and flexibility the system offers, it is less "user friendly" than some other systems. There is a somewhat steep learning curve for new users. > > I have worked in non-profit theatre for over 15 years and used several different systems. I have been using Tessitura for over 10 years now and have no desire to ever go back. ----- Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.co/software/111612/tessitura-software?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co/software/111612/tessitura-software) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados