---
description: ¿Qué piensan los usuarios de Kennel Connection? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Kennel Connection gracias a Capterra Colombia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Kennel Connection - Opiniones, precios y características - Capterra Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software para cuidadores de mascotas](/directory/30845/pet-grooming/software) > [Kennel Connection](/software/102808/kennel-connection)

# Kennel Connection

Canonical: https://www.capterra.co/software/102808/kennel-connection

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> Kennel Connection es un producto líder de software de gestión de instalaciones de cuidado de mascotas; cuenta con más de 5000 clientes en todo el mundo.
> 
> Veredicto: 79 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa Kennel Connection?

Instalaciones de cuidado de mascotas, incluidos hoteles, aseo, guardería, cuidado de mascotas, adiestramiento y servicios especiales.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.4/5** | 79 Opiniones |
| Facilidad de uso | 4.3/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.5/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.3/5 | Basado en las opiniones generales |
| Funciones | 4.2/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Software Connection
- **Ubicación**: Nazareth, EE. UU.
- **Constitución**: 1993

## Contexto comercial

- **Precio inicial**: US$ 89,00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Estados Unidos

## Funciones

- Acceso móvil
- Alertas y notificaciones
- Base de datos de clientes
- Catálogo de servicios
- Citas recurrentes
- Confirmations/Reminders
- Facturación
- Gestión de calendarios
- Gestión de citas
- Gestión de clientes
- Gestión de empleados
- Gestión de inventarios
- Gestión de personal
- Gestión de reservas
- Mensajería SMS
- Portal de clientes
- Programación
- Recordatorios
- Reserva en línea
- Seguimiento del cumpleaños de la mascota

## Integraciones (en total: 2)

- QuickBooks Desktop
- Swell

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Software para cuidadores de mascotas](https://www.capterra.co/directory/30845/pet-grooming/software)

## Categorías relacionadas

- [Software para cuidadores de mascotas](https://www.capterra.co/directory/30845/pet-grooming/software)
- [Software para cuidado de mascotas](https://www.capterra.co/directory/30574/kennel/software)

## Alternativas

1. [Paw Partner](https://www.capterra.co/software/203713/paw-partner) — 4.9/5 (59 reviews)
2. [Gingr](https://www.capterra.co/software/136469/gingr) — 4.5/5 (214 reviews)
3. [Goose](https://www.capterra.co/software/1065648/goose) — 4.7/5 (13 reviews)
4. [DaySmart Pet](https://www.capterra.co/software/93413/DaySmart-Pet) — 4.2/5 (209 reviews)
5. [Easy Busy Pets](https://www.capterra.co/software/177791/happygomobile) — 4.6/5 (40 reviews)

## Opiniones

### "Kennel Connection just got an Upgrade" — 5.0/5

> **Usuario verificado** | *13 de marzo de 2023* | Software informático | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I love that Kennel Connection has a new interface that is easy to use, easy to train staff on and has a ton of awesome features.  Text to pay makes it super fast and easy for clients to check-out and prompts them to tip 10%, 20% or 25%.  The dashboard tells me everything i need to know about my day and who is arriving, who is going home and any alerts I need to be aware of.  And I love that it works on mobile devices.
> 
> **Puntos en contra**: I'm using the Live Access version, but heard that Full Cloud is only a few months away.  That's exciting because then we don't have to have any local back-ups.
> 
> We are using Kennel Connection to deliver the Highest Quality of Pet Care.  The features for online booking are making our customer experience amazing and the simplicity for our staff is allowing us to drive profitability.

-----

### "Review from Playful Paws" — 5.0/5

> **Melanie** | *14 de junio de 2022* | Servicios para el consumidor | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: I enjoyed that it had all the required modules for my type of business and that it had a very hands on support system.
> 
> **Puntos en contra**: The pay portion of the software. Not being able to send invoices and have clients pay through live access. It would be nice for owners to see what they owe and for us to see who have open balances on our end.
> 
> I have been with kennel connection since we opened in 2018. All of the support from kennel connection has been wonderful. \[SENSITIVE CONTENT\]  has always been my go to girl. She has always made me feel welcome as a kennel connection client and makes me feel like my thoughts and concerns are important. I have never had to wait for something to be addressed. Everyone involved has always acted quickly to get any issuew resolved. All of the people I have contact with such as \[SENSITIVE CONTENT\]  have been amazing the whole time I have had kennel connection. It has been a wonderful software program.

-----

### "Developers need to step up their game" — 1.0/5

> **A** | *4 de noviembre de 2016* | Hostelería | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: The windows that pop up with vaccination warnings or other notes when you book a dog into a service.
> 
> **Puntos en contra**: See my entire review above.
> 
> I've been using Kennel Connection for 7 years now, and I second most of what has already been said in the 1 and 2 star reviews.  It is beyond irritating for a program to have the appearance of Windows/MS Office without the functionality of those programs.  When a list contains multiple columns, why not make it possible to sort by those columns?  There is a drop down menu that allows limited sorting (by time, run or pet's first or last names) but even there, you recieve inconsistent results.  If I sort the boarding window by run, then print a feeding list, the feeding information will be sorted by run.  If I sort the daycare window by run, then print a feeding list, the feeding information will be seemingly random, with no order at all that I have been able to discern.  Exporting anything to Excel using the Crystal reports (so that you could potentially manipulate the order of the data) produces a discordant spreadsheet, seperating information that I need on one row into a scattered mess over several rows and columns, and making it impossible to try to use Excel to its best advantage either.  The daily run time errors are irritating when you are trying to be efficient, even worse is that glitches to the software updates frequently result in lost data--random client's vaccination records just disappear entirely from thier accounts.  Finally, the formatting requirements for generating many of the reports on this program are flawed.  If I want to get a list of expired vaccinations for example, I can't get a list that shows me any booking with an expired vaccine, unless/until I input my best guess at a range for when the vaccinations in question might have expired.  Why make me guess when the point of a software program is to achieve certainty?  I'm very grateful for this forum to note these difficulties, thank you.

-----

### "Kennel Connections is great and easy to use" — 4.0/5

> **Delaney** | *8 de junio de 2022* | Servicios para instalaciones | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I like having the availability calendar. Overall it is a very simple and easy software to use.
> 
> **Puntos en contra**: I only wish I was able to get on it on an iPad or tablet
> 
> It keeps track of the vaccines that you require, your able to customize most of the aspects of it. The price is good for what you get.

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### "Kennel Connection is the best\!" — 5.0/5

> **Denise** | *18 de febrero de 2025* | Servicios para el consumidor | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I like having easy access to my business even when I’m not there through the online portal and my employees find it was to maneuver\!
> 
> **Puntos en contra**: I don’t find a lot to not like and when I have a problem it’s usually user error\!
> 
> I have used Kennel Connection for many years and many updates and many new innovations. KC support makes each transition smooth.

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