Software para Explotación de textos
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Por CX MOMENTS
Cx MOMENTS uses AI to analyze customer service conversations at scale. We detect topics in support activity, find reasons to contact, bugs, product mentions and many more. And we measure their impact on customer satisfaction and the cost to serve. We connect to Zendesk, Freshdesk, Salesforce and many others. Learn more about Customer Support Tickets Analytics
Por Warwick Analytics
Automated predictive analytics for building accurate models with text data such as voice of the customer, warranty, complaints, reviews, insurance claims etc. It uses proprietary technology developed from a University so that it can be used by a non-data scientist. It maximises the performance of the models with the minimum 'human-in-the-loop' input. Learn more about PrediCX
Capture web data or automate time-consuming processes to help you make important business decisions. With over 10 years of experience, Mozenda enables you to automate web data extraction from any website. We Provide: 1) We do it with you - with our licensed software or on-premise solutions. 2) We do it for you - with our Professional Data Services option. We deliver the data you want from the websites you choose and on the schedule you desire. Learn more about Mozenda
Web-based collaborative text analytics system that allows academics, companies, and governments to schedule fetches from Twitter, import from SurveyMonkey, email, or a spreadsheet, to search, filter, cluster, human-code and machine-classify text. Texifters CoderRank patent focuses on algorithmic techniques analogous to Google's PageRank for web search, but tailored to improve large scale, collaborative text analytics through enhanced machine-learning and the gamification of crowd source coding. Learn more about DiscoverText
Por Provalis Research
WordStat is a software that helps people analyze very large amounts of written documents. eg.customer surveys, political speeches, academic papers, emails or twitter feeds. The software helps people find common topics, themes and hidden meanings in unstructured text data. A hotel chain may have 100,000 customer comments about their rooms, food service or outdoor facilities. The software helps search those responses and generate common themes or topics to target where they need to improve.
Centralpont DXP goes well beyond Enterprise Content Management, introducing a Digital Experience Platform. Centralpoint is in the 2018 Gartner Magic Quadrant for Digital Experience Platforms, bringing over 220 functions (out of the box), integrated SSO (AD/LDAP/SAML/oAuth), and Data Transfer allow you to manage ALL of your many users (public, employees, clients, and partners) from one installation. A high fidelity prototype is built prior to signing that helps to eliminate risk.
Lexalytics transforms global conversations into meaningful and actionable insights. Every day, our leading on-premise Salience and SaaS Semantria text analysis technology platforms process billions of pieces of unstructured data, translating thoughts and feelings into profitable decisions for our customers. We support 22 languages, and features include sentiment, named entities, themes, categorization, boolean queries, summarization, taxonomies, POS tagging, intentions and more.
EFC is a real-time and automatic service that extracts the topics of discussion and the sentiment for each mention of a topic using Natural Language Processing and Artificial Intelligence. EFC is easy to take into use and operate, requiring no special knowledge from the customer in the areas of linguistics or statistical analysis. EFC runs in the cloud (Amazon Web Services) within the EU (in Ireland).
Clarabridge text analytics are the cornerstone of our CEM solution, allowing for highly accurate interpretation of the customer voice. We turn unstructured text into structured data and pair it with demographic and behavior data for immediate front line response and driving business strategy.
Keatexts cloud-based platform enables you to make the right customer experience (CX) decisions by interpreting all your customer feedback, solicited or freely given, structured or unstructured, and revealing your customers observations, judgments and satisfaction, new trends in customer expectations or usage, and the impact of actions you take. Our system uses artificial intelligence to instantly discover new topics and emerging trends without human intervention.
Kapiche empowers you to quickly understand what your customers think about your company, in their own words, from your NPS, CSAT, customer survey and product review data. Find actionable insights using proven Text Analytics technology: -Unbiased and transparent -No setup required, no built-in models. Actionable insight automatically identified using your own customer data. Get true visibility of customer opinion. -Deep insights, easy reporting -Compare customer opinion across segments
- Software para Datos grandes
- Software para Experiencia del cliente
- Software para Extracción de datos
- Software para Gestión de conocimiento
- Software para Inteligencia artificial
- Software para Inteligencia empresarial
- Software para Portal
- Software para Prospección de datos
- Software para Visualización de datos