---
description: ¿Qué piensan los usuarios de Universal Knowledge? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Universal Knowledge gracias a Capterra Colombia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Universal Knowledge - Opiniones, precios y características - Capterra Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software de gestión del conocimiento](/directory/30094/knowledge-management/software) > [Universal Knowledge](/software/39188/kps-knowledge-management-software) > [Alternativas a Universal Knowledge](https://www.capterra.co/alternatives/39188/kps-knowledge-management-software)

# Alternativas a Universal Knowledge

Canonical: https://www.capterra.co/alternatives/39188/kps-knowledge-management-software

> Explorar las mejores alternativas a Universal Knowledge. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Zoho Desk** — 4.5/5 (2212 reviews) — Pon la atención al cliente en el corazón de tu empresa. Haz que los clientes estén más satisfechos, los agentes más capacitados y tu negocio más saludable.
   - [Ver perfil](https://www.capterra.co/software/169505/zoho-desk)
   - [Comparar con Universal Knowledge](https://www.capterra.co/compare/39188/169505/kps-knowledge-management-software/vs/zoho-desk)
2. **Guru** — 4.8/5 (639 reviews) — Plataforma de intercambio de conocimiento basada en web que proporciona información verificada de los expertos del equipo en el lugar más necesario.
   - [Ver perfil](https://www.capterra.co/software/145390/guru)
   - [Comparar con Universal Knowledge](https://www.capterra.co/compare/39188/145390/kps-knowledge-management-software/vs/guru)
3. **Confluence** — 4.5/5 (3682 reviews) — Confluence es un espacio de trabajo con tecnología de IA donde el conocimiento impulsa el impacto y ayuda a cada equipo a enfrentar los desafíos más difíciles.
   - [Ver perfil](https://www.capterra.co/software/136446/confluence)
   - [Comparar con Universal Knowledge](https://www.capterra.co/compare/39188/136446/kps-knowledge-management-software/vs/confluence)
4. **Connecteam** — 4.6/5 (5213 reviews) — Programación de trabajos con actualizaciones de estado por GPS, notas de turnos y más con la aplicación todo en uno de Connecteam, que es potente y fácil de usar.
   - [Ver perfil](https://www.capterra.co/software/153140/connecteam)
   - [Comparar con Universal Knowledge](https://www.capterra.co/compare/39188/153140/kps-knowledge-management-software/vs/connecteam)
5. **Document360** — 4.7/5 (292 reviews) — Base de conocimiento impulsada por IA para clientes y equipos. Crea, comparte y gestiona documentación de productos, guías de usuario, SOP (procedimientos operativos estándar, por sus siglas en inglés), wikis y más.
   - [Ver perfil](https://www.capterra.co/software/177031/document360)
   - [Comparar con Universal Knowledge](https://www.capterra.co/compare/39188/177031/kps-knowledge-management-software/vs/document360)
6. **Freshservice** — 4.5/5 (720 reviews) — Centro de atención ITSM (administración de servicios de TI, por sus siglas en inglés) online con gestión de incidentes, problemas, cambios, versiones y activos. Cuenta con potentes funciones de ticketing y automatización.
   - [Ver perfil](https://www.capterra.co/software/132997/freshservice)
   - [Comparar con Universal Knowledge](https://www.capterra.co/compare/39188/132997/kps-knowledge-management-software/vs/freshservice)
7. **IT Glue** — 4.6/5 (338 reviews) — IT Glue es una plataforma de documentación galardonada que ayuda a los proveedores de TI a reducir drásticamente el tiempo que pierden buscando información.
   - [Ver perfil](https://www.capterra.co/software/170401/itglue)
   - [Comparar con Universal Knowledge](https://www.capterra.co/compare/39188/170401/kps-knowledge-management-software/vs/itglue)
8. **monday.com** — 4.6/5 (6037 reviews) — monday.com es un sistema operativo de trabajo en la nube en el que los equipos dirigen sus proyectos y trabajos diarios, ya sea en la oficina, desde casa o en cualquier lugar.
   - [Ver perfil](https://www.capterra.co/software/147657/monday-com)
   - [Comparar con Universal Knowledge](https://www.capterra.co/compare/39188/147657/kps-knowledge-management-software/vs/monday-com)
9. **Seismic** — 4.6/5 (218 reviews) — Seismic es la principal solución global de habilitación de ventas y marketing.
   - [Ver perfil](https://www.capterra.co/software/140225/seismic)
   - [Comparar con Universal Knowledge](https://www.capterra.co/compare/39188/140225/kps-knowledge-management-software/vs/seismic)
10. **Salesforce Sales Cloud** — 4.4/5 (18783 reviews) — Crea audiencias eficientes, interactuar con tus clientes en sus canales preferidos y comunícate de manera personalizada con ayuda de la IA. ¡Todo en un solo lugar\!
    - [Ver perfil](https://www.capterra.co/software/61368/salesforce)
    - [Comparar con Universal Knowledge](https://www.capterra.co/compare/39188/61368/kps-knowledge-management-software/vs/salesforce)
11. **Bitrix24** — 4.2/5 (991 reviews) — Bitrix24 es una destacada plataforma gratuita de gestión de estudios de yoga que utilizan 15 millones de negocios en todo el mundo. Nube, móvil, de código abierto.
    - [Ver perfil](https://www.capterra.co/software/113540/bitrix24)
    - [Comparar con Universal Knowledge](https://www.capterra.co/compare/39188/113540/kps-knowledge-management-software/vs/bitrix24)
12. **Helpjuice** — 4.7/5 (102 reviews) — Software de base de conocimientos diseñado para reducir la asistencia Totalmente modificable, incluye análisis, búsqueda inteligente instantánea, múltiples idiomas.
    - [Ver perfil](https://www.capterra.co/software/130533/helpjuice)
    - [Comparar con Universal Knowledge](https://www.capterra.co/compare/39188/130533/kps-knowledge-management-software/vs/helpjuice)
13. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.
    - [Ver perfil](https://www.capterra.co/software/164283/zendesk)
    - [Comparar con Universal Knowledge](https://www.capterra.co/compare/39188/164283/kps-knowledge-management-software/vs/zendesk)
14. **LiveAgent** — 4.7/5 (1783 reviews) — Una buena atención al cliente comienza con un mejor software para el centro de ayuda. Gana más clientes al brindar una excelente atención al cliente con LiveAgent.
    - [Ver perfil](https://www.capterra.co/software/102188/liveagent)
    - [Comparar con Universal Knowledge](https://www.capterra.co/compare/39188/102188/kps-knowledge-management-software/vs/liveagent)
15. **Freshdesk** — 4.5/5 (3434 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 60 000 empresas en todo el mundo a crear muy buenas experiencias para los clientes.
    - [Ver perfil](https://www.capterra.co/software/124981/freshdesk)
    - [Comparar con Universal Knowledge](https://www.capterra.co/compare/39188/124981/kps-knowledge-management-software/vs/freshdesk)

## Categorías relacionadas

- [Software de gestión del conocimiento](https://www.capterra.co/directory/30094/knowledge-management/software)
- [Programas de gestión de comunidades](https://www.capterra.co/directory/30800/community/software)
- [Software de gestión documental](https://www.capterra.co/directory/30063/document-management/software)
- [Herramientas de colaboración](https://www.capterra.co/directory/15/collaboration/software)
- [Software de documentación de TI](https://www.capterra.co/directory/33755/it-documentation/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.co/alternatives/39188/kps-knowledge-management-software)
- [Ver el perfil del producto](https://www.capterra.co/software/39188/kps-knowledge-management-software)

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