---
description: ¿Qué piensan los usuarios de Customer Communities? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Customer Communities gracias a Capterra Colombia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Customer Communities - Opiniones, precios y características - Capterra Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software de servicio al cliente](/directory/22/customer-service/software) > [Customer Communities](/software/170758/insided) > [Alternativas a Customer Communities](https://www.capterra.co/alternatives/170758/insided)

# Alternativas a Customer Communities

Canonical: https://www.capterra.co/alternatives/170758/insided

> Explorar las mejores alternativas a Customer Communities. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Zoho Desk** — 4.5/5 (2212 reviews) — Pon la atención al cliente en el corazón de tu empresa. Haz que los clientes estén más satisfechos, los agentes más capacitados y tu negocio más saludable.
   - [Ver perfil](https://www.capterra.co/software/169505/zoho-desk)
   - [Comparar con Customer Communities](https://www.capterra.co/compare/169505/170758/zoho-desk/vs/insided)
2. **Bitrix24** — 4.2/5 (989 reviews) — Bitrix24 es una destacada solución gratuita de gestión de clientes (CRM) y atención al cliente, utilizada por 15 millones de empresas en todo el mundo.
   - [Ver perfil](https://www.capterra.co/software/113540/bitrix24)
   - [Comparar con Customer Communities](https://www.capterra.co/compare/113540/170758/bitrix24/vs/insided)
3. **Slack** — 4.7/5 (24090 reviews) — Una sede de atención al cliente digital. Ofrece experiencias de cliente destacadas con Slack.
   - [Ver perfil](https://www.capterra.co/software/135003/slack)
   - [Comparar con Customer Communities](https://www.capterra.co/compare/135003/170758/slack/vs/insided)
4. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk Support es un valorado software de help desk creado para aumentar la satisfacción del cliente.
   - [Ver perfil](https://www.capterra.co/software/164283/zendesk)
   - [Comparar con Customer Communities](https://www.capterra.co/compare/164283/170758/zendesk/vs/insided)
5. **LiveAgent** — 4.7/5 (1777 reviews) — LiveAgent ayuda a las empresas a prosperar en el servicio de atención al cliente. Una buena atención al cliente comienza con un mejor software de atención al cliente.
   - [Ver perfil](https://www.capterra.co/software/102188/liveagent)
   - [Comparar con Customer Communities](https://www.capterra.co/compare/102188/170758/liveagent/vs/insided)
6. **Bettermode** — 4.7/5 (94 reviews) — Tribe es una plataforma comunitaria online basada en la nube que ha sido diseñada para escalar la asistencia al cliente, promover el autoservicio y recopilar comentarios.
   - [Ver perfil](https://www.capterra.co/software/178753/bettermode)
   - [Comparar con Customer Communities](https://www.capterra.co/compare/170758/178753/insided/vs/bettermode)
7. **HubSpot Service Hub** — 4.4/5 (188 reviews) — Conserva la organización de tu equipo, crea soluciones proactivas para los clientes y ten conocimiento del nivel de satisfacción de los clientes con HubSpot Service Hub.
   - [Ver perfil](https://www.capterra.co/software/182476/hubspot-service-hub)
   - [Comparar con Customer Communities](https://www.capterra.co/compare/170758/182476/insided/vs/hubspot-service-hub)
8. **TeamSupport** — 4.5/5 (848 reviews) — Software de servicio al cliente basado en la web, fácil de implementar con un enfoque en la gestión de clientes B2B y la colaboración en equipo.
   - [Ver perfil](https://www.capterra.co/software/87908/teamsupport)
   - [Comparar con Customer Communities](https://www.capterra.co/compare/87908/170758/teamsupport/vs/insided)
9. **Issuetrak** — 4.6/5 (205 reviews) — Envía problemas a los miembros de equipos en múltiples departamentos desde todos los dispositivos de forma automática y sencilla. Responde, resuelve, informa. Pide tu demo hoy.
   - [Ver perfil](https://www.capterra.co/software/16499/issuetrak)
   - [Comparar con Customer Communities](https://www.capterra.co/compare/16499/170758/issuetrak/vs/insided)
10. **Groove** — 4.5/5 (87 reviews) — Ayuda a los equipos a proporcionar asistencia personal a escala.
    - [Ver perfil](https://www.capterra.co/software/143005/groove)
    - [Comparar con Customer Communities](https://www.capterra.co/compare/143005/170758/groove/vs/insided)
11. **Capacity** — 4.5/5 (14 reviews) — Capacity es una plataforma de automatización de asistencia segura y con IA nativa que ayuda a las empresas y equipos a ahorrar tiempo y trabajar de manera más inteligente.
    - [Ver perfil](https://www.capterra.co/software/192480/capacity)
    - [Comparar con Customer Communities](https://www.capterra.co/compare/170758/192480/insided/vs/capacity)
12. **elevio** — 4.6/5 (30 reviews) — Ayuda a los clientes a ayudarse a sí mismos. Elevio ofrece asistencia autoservicio bajo demanda a tus clientes, en el momento y el lugar que lo necesitan.
    - [Ver perfil](https://www.capterra.co/software/166667/elevio)
    - [Comparar con Customer Communities](https://www.capterra.co/compare/166667/170758/elevio/vs/insided)
13. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Service Cloud: Plataforma para atención al cliente con soporte omnicanal, automatización y chatbots. Mejora eficiencia y brinda atención personalizada en todos los canales.
    - [Ver perfil](https://www.capterra.co/software/136189/salesforce)
    - [Comparar con Customer Communities](https://www.capterra.co/compare/136189/170758/salesforce/vs/insided)
14. **EngageBay CRM** — 4.7/5 (907 reviews) — EngageBay es un software de marketing todo en uno sencillo y asequible para adquirir, atraer, consolidar y cerrar clientes potenciales.
    - [Ver perfil](https://www.capterra.co/software/178819/engagebay-marketing)
    - [Comparar con Customer Communities](https://www.capterra.co/compare/170758/178819/insided/vs/engagebay-marketing)
15. **LiveChat** — 4.6/5 (1721 reviews) — LiveChat te permite tener conversaciones en tiempo real con los clientes mientras están en tu sitio web.
    - [Ver perfil](https://www.capterra.co/software/62194/livechat)
    - [Comparar con Customer Communities](https://www.capterra.co/compare/62194/170758/livechat/vs/insided)

## Categorías relacionadas

- [Software de servicio al cliente](https://www.capterra.co/directory/22/customer-service/software)
- [Programas de gestión de comunidades](https://www.capterra.co/directory/30800/community/software)
- [Software de gestión del conocimiento](https://www.capterra.co/directory/30094/knowledge-management/software)
- [Software para el éxito del cliente](https://www.capterra.co/directory/30961/customer-success/software)
- [Herramientas de social network](https://www.capterra.co/directory/10043/social-networking/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.co/alternatives/170758/insided)
- [Ver el perfil del producto](https://www.capterra.co/software/170758/insided)

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