---
description: ¿Qué piensan los usuarios de Playvox? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Playvox gracias a Capterra Colombia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Playvox - Opiniones, precios y características - Capterra Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software de gestión de la calidad](/directory/30099/quality-management/software) > [Playvox](/software/164542/playvox) > [Alternativas a Playvox](https://www.capterra.co/alternatives/164542/playvox)

# Alternativas a Playvox

Canonical: https://www.capterra.co/alternatives/164542/playvox

> Explorar las mejores alternativas a Playvox. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Zendesk Suite** — 4.4/5 (4083 reviews) — Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.
   - [Ver perfil](https://www.capterra.co/software/164283/zendesk)
   - [Comparar con Playvox](https://www.capterra.co/compare/164283/164542/zendesk/vs/playvox)
2. **LiveAgent** — 4.7/5 (1786 reviews) — Una buena atención al cliente comienza con un mejor software para el centro de ayuda. Gana más clientes al brindar una excelente atención al cliente con LiveAgent.
   - [Ver perfil](https://www.capterra.co/software/102188/liveagent)
   - [Comparar con Playvox](https://www.capterra.co/compare/102188/164542/liveagent/vs/playvox)
3. **Freshdesk** — 4.5/5 (3460 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 60 000 empresas en todo el mundo a crear muy buenas experiencias para los clientes.
   - [Ver perfil](https://www.capterra.co/software/124981/freshdesk)
   - [Comparar con Playvox](https://www.capterra.co/compare/124981/164542/freshdesk/vs/playvox)
4. **LiveChat** — 4.6/5 (1727 reviews) — 24 000 negocios utilizan Premium Live Chat y Help Desk Software. ¡Prueba LiveChat y convierte a los equipos en rockstars de atención al cliente\!
   - [Ver perfil](https://www.capterra.co/software/62194/livechat)
   - [Comparar con Playvox](https://www.capterra.co/compare/62194/164542/livechat/vs/playvox)
5. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk es un sistema de tickets online diseñado para simplificar el trabajo de los equipos. Presta una excelente asistencia al cliente. Sin esfuerzo.
   - [Ver perfil](https://www.capterra.co/software/185973/helpdesk)
   - [Comparar con Playvox](https://www.capterra.co/compare/164542/185973/playvox/vs/helpdesk)
6. **Tidio** — 4.7/5 (590 reviews) — Tidio es una plataforma de atención al cliente que te permite proporcionar una excelente asistencia al cliente y generar ventas con chatbots y chat en vivo.
   - [Ver perfil](https://www.capterra.co/software/144040/tidio-chat)
   - [Comparar con Playvox](https://www.capterra.co/compare/144040/164542/tidio-chat/vs/playvox)
7. **Intercom** — 4.5/5 (1134 reviews) — La primera plataforma mundial de mensajería de clientes para el crecimiento empresarial.
   - [Ver perfil](https://www.capterra.co/software/134347/intercom)
   - [Comparar con Playvox](https://www.capterra.co/compare/134347/164542/intercom/vs/playvox)
8. **Dynamics 365** — 4.4/5 (5834 reviews) — Solución de gestión empresarial integrada que automatiza los procesos financieros, de relaciones con los clientes y de la cadena de suministro.
   - [Ver perfil](https://www.capterra.co/software/157279/dynamics-365)
   - [Comparar con Playvox](https://www.capterra.co/compare/157279/164542/dynamics-365/vs/playvox)
9. **Zoho Desk** — 4.5/5 (2213 reviews) — Pon la atención al cliente en el corazón de tu empresa. Haz que los clientes estén más satisfechos, los agentes más capacitados y tu negocio más saludable.
   - [Ver perfil](https://www.capterra.co/software/169505/zoho-desk)
   - [Comparar con Playvox](https://www.capterra.co/compare/164542/169505/playvox/vs/zoho-desk)
10. **Superchat** — 4.8/5 (286 reviews) — Superchat brinda a las empresas una forma fácil de comunicarse con los clientes y crear experiencias únicas.
    - [Ver perfil](https://www.capterra.co/software/210968/superchat)
    - [Comparar con Playvox](https://www.capterra.co/compare/164542/210968/playvox/vs/superchat)
11. **Salesforce Service Cloud** — 4.5/5 (825 reviews) — Service Cloud: Plataforma para atención al cliente con soporte omnicanal, automatización y chatbots. Mejora eficiencia y brinda atención personalizada en todos los canales.
    - [Ver perfil](https://www.capterra.co/software/136189/salesforce)
    - [Comparar con Playvox](https://www.capterra.co/compare/136189/164542/salesforce/vs/playvox)
12. **Bitrix24** — 4.2/5 (997 reviews) — Solución de gama alta, diseñada para ventas, colaboración, comunicación, redes sociales y gestión de flujos de trabajo.
    - [Ver perfil](https://www.capterra.co/software/113540/bitrix24)
    - [Comparar con Playvox](https://www.capterra.co/compare/113540/164542/bitrix24/vs/playvox)
13. **NiCE CXone** — 4.2/5 (581 reviews) — Software de centro de contacto en la nube que ofrece realidad virtual, enrutamiento basado en habilidades, inteligencia artificial, combinación de llamadas y analíticas.
    - [Ver perfil](https://www.capterra.co/software/134775/incontact-call-center-software)
    - [Comparar con Playvox](https://www.capterra.co/compare/134775/164542/incontact-call-center-software/vs/playvox)
14. **Genesys Cloud CX** — 4.3/5 (264 reviews) — PureCloud hace que la relación con los clientes sea simple. Conecta el teléfono, el correo electrónico y el chat a través de una herramienta para mejorar la participación del cliente.
    - [Ver perfil](https://www.capterra.co/software/21409/genesys-cloud)
    - [Comparar con Playvox](https://www.capterra.co/compare/21409/164542/genesys-cloud/vs/playvox)
15. **Gladly** — 4.8/5 (139 reviews) — Gladly es una plataforma de atención al cliente radicalmente personal que pone a las personas en el centro de una conversación única y permanente con el cliente.
    - [Ver perfil](https://www.capterra.co/software/156723/gladly)
    - [Comparar con Playvox](https://www.capterra.co/compare/156723/164542/gladly/vs/playvox)

## Categorías relacionadas

- [Software de gestión de la calidad](https://www.capterra.co/directory/30099/quality-management/software)
- [Software de contact center](https://www.capterra.co/directory/32035/contact-center/software)
- [Software de servicio al cliente](https://www.capterra.co/directory/22/customer-service/software)
- [Herramientas para medir la satisfacción del cliente](https://www.capterra.co/directory/30541/customer-satisfaction/software)
- [Software de gestión de personal](https://www.capterra.co/directory/30210/workforce-management/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.co/alternatives/164542/playvox)
- [Ver el perfil del producto](https://www.capterra.co/software/164542/playvox)

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