---
description: ¿Qué piensan los usuarios de RingCX? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de RingCX gracias a Capterra Colombia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: RingCX - Opiniones, precios y características - Capterra Colombia 2026
---

Breadcrumb: [Inicio](/) > [Soluciones para comunicaciones unificadas](/directory/31035/unified-communications/software) > [RingCX](/software/154951/ringcentral-contact-center) > [Alternativas a RingCX](https://www.capterra.co/alternatives/154951/ringcentral-contact-center)

# Alternativas a RingCX

Canonical: https://www.capterra.co/alternatives/154951/ringcentral-contact-center

> Explorar las mejores alternativas a RingCX. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Bitrix24** — 4.2/5 (984 reviews) — Solución de gama alta, diseñada para ventas, colaboración, comunicación, redes sociales y gestión de flujos de trabajo.
   - [Ver perfil](https://www.capterra.co/software/113540/bitrix24)
   - [Comparar con RingCX](https://www.capterra.co/compare/113540/154951/bitrix24/vs/ringcentral-contact-center)
2. **Ringover** — 4.7/5 (858 reviews) — Ringover es una solución de comunicación 100% en la nube que integra telefonía, videoconferencia, SMS y mensajería colaborativa.
   - [Ver perfil](https://www.capterra.co/software/169627/ringover)
   - [Comparar con RingCX](https://www.capterra.co/compare/154951/169627/ringcentral-contact-center/vs/ringover)
3. **Convoso** — 4.5/5 (386 reviews) — Convoso está diseñado para ventas salientes. Los clientes que usan Convoso han experimentado un aumento del 300% en las tasas de contacto y del 30% en los ingresos.
   - [Ver perfil](https://www.capterra.co/software/76768/cloud-predictive-dialer)
   - [Comparar con RingCX](https://www.capterra.co/compare/76768/154951/cloud-predictive-dialer/vs/ringcentral-contact-center)
4. **DialedIn CCaaS** — 4.8/5 (314 reviews) — Software para centro de atención telefónica con todas las funciones, flexible y alojado (llamadas entradas y salientes) muy fácil de implementar, gestionar y utilizar en el día a día.
   - [Ver perfil](https://www.capterra.co/software/29589/callcenternow)
   - [Comparar con RingCX](https://www.capterra.co/compare/29589/154951/callcenternow/vs/ringcentral-contact-center)
5. **LiveAgent** — 4.7/5 (1753 reviews) — Una buena atención al cliente comienza con un mejor software para el centro de ayuda. Gana más clientes al brindar una excelente atención al cliente con LiveAgent.
   - [Ver perfil](https://www.capterra.co/software/102188/liveagent)
   - [Comparar con RingCX](https://www.capterra.co/compare/102188/154951/liveagent/vs/ringcentral-contact-center)
6. **Nextiva** — 4.6/5 (914 reviews) — Nextiva Chat permite aumentar los ingresos, brindar un servicio más rápido y aumentar la eficiencia. Interactúa fácilmente con clientes y clientes potenciales.
   - [Ver perfil](https://www.capterra.co/software/175788/nextiva)
   - [Comparar con RingCX](https://www.capterra.co/compare/154951/175788/ringcentral-contact-center/vs/nextiva)
7. **Calabrio ONE** — 4.5/5 (263 reviews) — Calabrio ONE es una solución integrada de optimización de la fuerza laboral para una estrategia integral de participación del cliente.
   - [Ver perfil](https://www.capterra.co/software/110588/calabrio-one-suite)
   - [Comparar con RingCX](https://www.capterra.co/compare/110588/154951/calabrio-one-suite/vs/ringcentral-contact-center)
8. **Readymode** — 4.6/5 (136 reviews) — XenCALL es un software de automatización de centro de atención telefónica con marcado predictivo, distribución de clientes potenciales y un plano en vivo del equipo de ventas.
   - [Ver perfil](https://www.capterra.co/software/136728/readymode)
   - [Comparar con RingCX](https://www.capterra.co/compare/136728/154951/readymode/vs/ringcentral-contact-center)
9. **CallHippo** — 4.4/5 (675 reviews) — Sirve a pequeñas empresas y corporaciones que requieren un sistema de teléfono virtual para gestionar eficazmente la asistencia al cliente desde múltiples ubicaciones.
   - [Ver perfil](https://www.capterra.co/software/159578/callhippo)
   - [Comparar con RingCX](https://www.capterra.co/compare/154951/159578/ringcentral-contact-center/vs/callhippo)
10. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.
    - [Ver perfil](https://www.capterra.co/software/164283/zendesk)
    - [Comparar con RingCX](https://www.capterra.co/compare/154951/164283/ringcentral-contact-center/vs/zendesk)
11. **CXone Mpower** — 4.2/5 (581 reviews) — Software de centro de contacto en la nube que ofrece realidad virtual, enrutamiento basado en habilidades, inteligencia artificial, combinación de llamadas y analíticas.
    - [Ver perfil](https://www.capterra.co/software/134775/incontact-call-center-software)
    - [Comparar con RingCX](https://www.capterra.co/compare/134775/154951/incontact-call-center-software/vs/ringcentral-contact-center)
12. **Genesys Cloud CX** — 4.3/5 (262 reviews) — PureCloud hace que la relación con los clientes sea simple. Conecta el teléfono, el correo electrónico y el chat a través de una herramienta para mejorar la participación del cliente.
    - [Ver perfil](https://www.capterra.co/software/21409/genesys-cloud)
    - [Comparar con RingCX](https://www.capterra.co/compare/21409/154951/genesys-cloud/vs/ringcentral-contact-center)
13. **Five9** — 4.2/5 (481 reviews) — Centro de contacto en la nube con IA práctica: entrante, saliente, ACD (distribuidor automático de llamadas, por sus siglas en inglés), IVR, marcador predictivo, chat, grabación de llamadas e integración con CRM.
    - [Ver perfil](https://www.capterra.co/software/132405/five9)
    - [Comparar con RingCX](https://www.capterra.co/compare/132405/154951/five9/vs/ringcentral-contact-center)
14. **JustCall** — 4.1/5 (223 reviews) — JustCall es un sistema telefónico basado en la nube para que los equipos de ventas y asistencia hagan, reciban, registren o graben llamadas directamente desde un equipo de escritorio o un teléfono.
    - [Ver perfil](https://www.capterra.co/software/157853/justcall)
    - [Comparar con RingCX](https://www.capterra.co/compare/154951/157853/ringcentral-contact-center/vs/justcall)
15. **3CX** — 4.4/5 (465 reviews) — 3CX es un sistema PBX IP de estándares abiertos que incluye videoconferencia, chat en vivo y aplicaciones móviles. Adecuado para empresas de cualquier tamaño y sector.
    - [Ver perfil](https://www.capterra.co/software/158704/3cx)
    - [Comparar con RingCX](https://www.capterra.co/compare/154951/158704/ringcentral-contact-center/vs/3cx)

## Categorías relacionadas

- [Soluciones para comunicaciones unificadas](https://www.capterra.co/directory/31035/unified-communications/software)
- [Software para call center](https://www.capterra.co/directory/30007/call-center/software)
- [Sistemas IVR](https://www.capterra.co/directory/30231/ivr/software)
- [Software de softphone](https://www.capterra.co/directory/31029/softphone/software)
- [Software de contact center](https://www.capterra.co/directory/32035/contact-center/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.co/alternatives/154951/ringcentral-contact-center)
- [Ver el perfil del producto](https://www.capterra.co/software/154951/ringcentral-contact-center)

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