---
description: ¿Qué piensan los usuarios de Zingtree? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Zingtree gracias a Capterra Colombia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zingtree - Opiniones, precios y características - Capterra Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software de servicio al cliente](/directory/22/customer-service/software) > [Zingtree](/software/137736/zingtree) > [Alternativas a Zingtree](https://www.capterra.co/alternatives/137736/zingtree)

# Alternativas a Zingtree

Canonical: https://www.capterra.co/alternatives/137736/zingtree

> Explorar las mejores alternativas a Zingtree. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Zoho Desk** — 4.5/5 (2211 reviews) — Pon la atención al cliente en el corazón de tu empresa. Haz que los clientes estén más satisfechos, los agentes más capacitados y tu negocio más saludable.
   - [Ver perfil](https://www.capterra.co/software/169505/zoho-desk)
   - [Comparar con Zingtree](https://www.capterra.co/compare/137736/169505/zingtree/vs/zoho-desk)
2. **Yonyx** — 4.7/5 (256 reviews) — Guías interactivas basadas en árboles de decisión que se conectan a la mayoría de los sistemas CRM. Sigue los procesos de negocio de manera interactiva.
   - [Ver perfil](https://www.capterra.co/software/130406/agi-self-service)
   - [Comparar con Zingtree](https://www.capterra.co/compare/130406/137736/agi-self-service/vs/zingtree)
3. **Bitrix24** — 4.2/5 (984 reviews) — Solución de gama alta, diseñada para ventas, colaboración, comunicación, redes sociales y gestión de flujos de trabajo.
   - [Ver perfil](https://www.capterra.co/software/113540/bitrix24)
   - [Comparar con Zingtree](https://www.capterra.co/compare/113540/137736/bitrix24/vs/zingtree)
4. **Decisions** — 4.6/5 (27 reviews) — Decisions BPM automatiza los procesos comerciales con flujos de trabajo y reglas empresariales. Sin programación, sin límites.
   - [Ver perfil](https://www.capterra.co/software/149492/decisions)
   - [Comparar con Zingtree](https://www.capterra.co/compare/137736/149492/zingtree/vs/decisions)
5. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.
   - [Ver perfil](https://www.capterra.co/software/164283/zendesk)
   - [Comparar con Zingtree](https://www.capterra.co/compare/137736/164283/zingtree/vs/zendesk)
6. **CXone Mpower** — 4.2/5 (581 reviews) — Software de centro de contacto en la nube que ofrece realidad virtual, enrutamiento basado en habilidades, inteligencia artificial, combinación de llamadas y analíticas.
   - [Ver perfil](https://www.capterra.co/software/134775/incontact-call-center-software)
   - [Comparar con Zingtree](https://www.capterra.co/compare/134775/137736/incontact-call-center-software/vs/zingtree)
7. **Voiso** — 4.7/5 (30 reviews) — Solución de centro de atención telefónica todo en uno diseñada para aprovechar al máximo cada interacción con el cliente
   - [Ver perfil](https://www.capterra.co/software/203121/voiso)
   - [Comparar con Zingtree](https://www.capterra.co/compare/137736/203121/zingtree/vs/voiso)
8. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Service Cloud: Plataforma para atención al cliente con soporte omnicanal, automatización y chatbots. Mejora eficiencia y brinda atención personalizada en todos los canales.
   - [Ver perfil](https://www.capterra.co/software/136189/salesforce)
   - [Comparar con Zingtree](https://www.capterra.co/compare/136189/137736/salesforce/vs/zingtree)
9. **Genesys Cloud CX** — 4.3/5 (262 reviews) — PureCloud hace que la relación con los clientes sea simple. Conecta el teléfono, el correo electrónico y el chat a través de una herramienta para mejorar la participación del cliente.
   - [Ver perfil](https://www.capterra.co/software/21409/genesys-cloud)
   - [Comparar con Zingtree](https://www.capterra.co/compare/21409/137736/genesys-cloud/vs/zingtree)
10. **Sprinklr** — 4.3/5 (90 reviews) — Sprinklr es una plataforma de software empresarial creada para gestionar las experiencias de los clientes a escala.
    - [Ver perfil](https://www.capterra.co/software/131274/sprinklr-platform)
    - [Comparar con Zingtree](https://www.capterra.co/compare/131274/137736/sprinklr-platform/vs/zingtree)
11. **Dixa** — 4.3/5 (20 reviews) — Dixa es una plataforma de atención al cliente multicanal basada en la nube que te permite brindar asistencia personal a través de voz, correo electrónico y chat.
    - [Ver perfil](https://www.capterra.co/software/159488/dixa)
    - [Comparar con Zingtree](https://www.capterra.co/compare/137736/159488/zingtree/vs/dixa)
12. **Call Center Studio** — 4.5/5 (47 reviews) — Un CCaaS (centro de contacto como servicio, por sus siglas en inglés) de pago por uso basado en web que ofrece todo lo que necesitas para ofrecer una experiencia de 360 grados a tus clientes.
    - [Ver perfil](https://www.capterra.co/software/176017/alotech)
    - [Comparar con Zingtree](https://www.capterra.co/compare/137736/176017/zingtree/vs/alotech)
13. **Gnatta** — 4.7/5 (3 reviews) — Solución basada en la web para una mejor experiencia del cliente. Las características incluyen análisis y optimización de datos.
    - [Ver perfil](https://www.capterra.co/software/144153/gnatta)
    - [Comparar con Zingtree](https://www.capterra.co/compare/137736/144153/zingtree/vs/gnatta)
14. **LiveAgent** — 4.7/5 (1753 reviews) — Una buena atención al cliente comienza con un mejor software para el centro de ayuda. Gana más clientes al brindar una excelente atención al cliente con LiveAgent.
    - [Ver perfil](https://www.capterra.co/software/102188/liveagent)
    - [Comparar con Zingtree](https://www.capterra.co/compare/102188/137736/liveagent/vs/zingtree)
15. **Gladly** — 4.8/5 (139 reviews) — Gladly es una plataforma de atención al cliente radicalmente personal que pone a las personas en el centro de una conversación única y permanente con el cliente.
    - [Ver perfil](https://www.capterra.co/software/156723/gladly)
    - [Comparar con Zingtree](https://www.capterra.co/compare/137736/156723/zingtree/vs/gladly)

## Categorías relacionadas

- [Software de servicio al cliente](https://www.capterra.co/directory/22/customer-service/software)
- [Software para call center](https://www.capterra.co/directory/30007/call-center/software)
- [Software de gestión de procesos](https://www.capterra.co/directory/30010/business-process-management/software)
- [Sistemas de apoyo en la toma de decisiones](https://www.capterra.co/directory/30544/decision-support/software)
- [Software de soporte al cliente](https://www.capterra.co/directory/32315/customer-support/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.co/alternatives/137736/zingtree)
- [Ver el perfil del producto](https://www.capterra.co/software/137736/zingtree)

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