---
description: ¿Qué piensan los usuarios de Helprace? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Helprace gracias a Capterra Colombia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Helprace - Opiniones, precios y características - Capterra Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software de help desk](/directory/30008/help-desk/software) > [Helprace](/software/135036/helprace) > [Alternativas a Helprace](https://www.capterra.co/alternatives/135036/helprace)

# Alternativas a Helprace

Canonical: https://www.capterra.co/alternatives/135036/helprace

> Explorar las mejores alternativas a Helprace. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Zoho Desk** — 4.5/5 (2211 reviews) — Pon la atención al cliente en el corazón de tu empresa. Haz que los clientes estén más satisfechos, los agentes más capacitados y tu negocio más saludable.
   - [Ver perfil](https://www.capterra.co/software/169505/zoho-desk)
   - [Comparar con Helprace](https://www.capterra.co/compare/135036/169505/helprace/vs/zoho-desk)
2. **LiveAgent** — 4.7/5 (1753 reviews) — Comienza gratis con LiveAgent y establece grandes relaciones con los clientes con una herramienta de help desk de alto nivel para empresas de todos los tamaños.
   - [Ver perfil](https://www.capterra.co/software/102188/liveagent)
   - [Comparar con Helprace](https://www.capterra.co/compare/102188/135036/liveagent/vs/helprace)
3. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk ofrece una de las soluciones de atención al cliente líderes en su sector.
   - [Ver perfil](https://www.capterra.co/software/164283/zendesk)
   - [Comparar con Helprace](https://www.capterra.co/compare/135036/164283/helprace/vs/zendesk)
4. **TeamSupport** — 4.5/5 (848 reviews) — Software de centro de ayuda creado para la asistencia al cliente de empresa a empresa. Reduce costos y mejora la satisfacción del cliente al mismo tiempo.
   - [Ver perfil](https://www.capterra.co/software/87908/teamsupport)
   - [Comparar con Helprace](https://www.capterra.co/compare/87908/135036/teamsupport/vs/helprace)
5. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 es el principal software gratuito de centro de contacto y servicio de ayuda que viene con CRM. Utilizado por 15 millones de empresas en la nube y de manera local.
   - [Ver perfil](https://www.capterra.co/software/113540/bitrix24)
   - [Comparar con Helprace](https://www.capterra.co/compare/113540/135036/bitrix24/vs/helprace)
6. **Tidio** — 4.7/5 (590 reviews) — Tidio es una plataforma de centro de ayuda que te permite proporcionar una excelente asistencia al cliente y generar ventas con bots y chat en vivo.
   - [Ver perfil](https://www.capterra.co/software/144040/tidio-chat)
   - [Comparar con Helprace](https://www.capterra.co/compare/135036/144040/helprace/vs/tidio-chat)
7. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 60 000 empresas en todo el mundo a crear excelentes experiencias para los clientes.
   - [Ver perfil](https://www.capterra.co/software/124981/freshdesk)
   - [Comparar con Helprace](https://www.capterra.co/compare/124981/135036/freshdesk/vs/helprace)
8. **HappyFox Help Desk** — 4.6/5 (92 reviews) — Un software de procesamiento de solicitudes de servicio de asistencia que te ayuda a eliminar el desorden y administrar tus consultas de asistencia al cliente fácilmente desde múltiples canales.
   - [Ver perfil](https://www.capterra.co/software/83211/happyfox)
   - [Comparar con Helprace](https://www.capterra.co/compare/83211/135036/happyfox/vs/helprace)
9. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Service Cloud: Plataforma para atención al cliente con soporte omnicanal, automatización y chatbots. Mejora eficiencia y brinda atención personalizada en todos los canales.
   - [Ver perfil](https://www.capterra.co/software/136189/salesforce)
   - [Comparar con Helprace](https://www.capterra.co/compare/135036/136189/helprace/vs/salesforce)
10. **ServiceTonic** — 4.5/5 (2 reviews) — Software de help desk y gestión de servicios. potente, flexible y fácil de usar. Para ITSM, Customer Service y cualquier otro servicio (ESM). Altamente configurable sin programar.
    - [Ver perfil](https://www.capterra.co/software/112516/servicetonic)
    - [Comparar con Helprace](https://www.capterra.co/compare/112516/135036/servicetonic/vs/helprace)
11. **Help Scout** — 4.6/5 (225 reviews) — Help Scout es un centro de ayuda basado en web y diseñado para una excelente experiencia del cliente.
    - [Ver perfil](https://www.capterra.co/software/136909/help-scout)
    - [Comparar con Helprace](https://www.capterra.co/compare/135036/136909/helprace/vs/help-scout)
12. **LiveChat** — 4.6/5 (1715 reviews) — 24 000 negocios utilizan Premium Live Chat y Help Desk Software. ¡Prueba LiveChat y convierte a los equipos en rockstars de atención al cliente\!
    - [Ver perfil](https://www.capterra.co/software/62194/livechat)
    - [Comparar con Helprace](https://www.capterra.co/compare/62194/135036/livechat/vs/helprace)
13. **CXone Mpower** — 4.2/5 (581 reviews) — Software de centro de contacto en la nube que ofrece realidad virtual, enrutamiento basado en habilidades, inteligencia artificial, combinación de llamadas y analíticas.
    - [Ver perfil](https://www.capterra.co/software/134775/incontact-call-center-software)
    - [Comparar con Helprace](https://www.capterra.co/compare/134775/135036/incontact-call-center-software/vs/helprace)
14. **HelpCrunch** — 4.8/5 (195 reviews) — Un chat en vivo perfecto, automatización de correo electrónico y un servicio de ayuda sencillo en un software asequible que te encantará.
    - [Ver perfil](https://www.capterra.co/software/146516/helpcrunch)
    - [Comparar con Helprace](https://www.capterra.co/compare/135036/146516/helprace/vs/helpcrunch)
15. **Deskpro** — 4.6/5 (38 reviews) — Una plataforma moderna de software de help desk para todo tipo de organizaciones. Versión alojada en la nube o instalación local para alojamiento propio.
    - [Ver perfil](https://www.capterra.co/software/127288/deskpro)
    - [Comparar con Helprace](https://www.capterra.co/compare/127288/135036/deskpro/vs/helprace)

## Categorías relacionadas

- [Software de help desk](https://www.capterra.co/directory/30008/help-desk/software)
- [Software de servicio al cliente](https://www.capterra.co/directory/22/customer-service/software)
- [Herramientas para medir la satisfacción del cliente](https://www.capterra.co/directory/30541/customer-satisfaction/software)
- [Software de soporte al cliente](https://www.capterra.co/directory/32315/customer-support/software)
- [Software para gestión de reseñas](https://www.capterra.co/directory/31024/review-management/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.co/alternatives/135036/helprace)
- [Ver el perfil del producto](https://www.capterra.co/software/135036/helprace)

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