---
description: ¿Qué piensan los usuarios de Dezide? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Dezide gracias a Capterra Colombia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Dezide - Opiniones, precios y características - Capterra Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software de gestión del conocimiento](/directory/30094/knowledge-management/software) > [Dezide](/software/123909/advisor) > [Alternativas a Dezide](https://www.capterra.co/alternatives/123909/advisor)

# Alternativas a Dezide

Canonical: https://www.capterra.co/alternatives/123909/advisor

> Explorar las mejores alternativas a Dezide. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Zoho Desk** — 4.5/5 (2211 reviews) — Con Zoho Desk, crea artículos multimarca y compatibles con SEO en la nube, con información de la base de conocimientos para cada una de las marcas, con el fin de responder a las preguntas frecuentes de los clientes.
   - [Ver perfil](https://www.capterra.co/software/169505/zoho-desk)
   - [Comparar con Dezide](https://www.capterra.co/compare/123909/169505/advisor/vs/zoho-desk)
2. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 60 000 empresas en todo el mundo a crear excelentes experiencias para los clientes.
   - [Ver perfil](https://www.capterra.co/software/124981/freshdesk)
   - [Comparar con Dezide](https://www.capterra.co/compare/123909/124981/advisor/vs/freshdesk)
3. **LiveAgent** — 4.7/5 (1753 reviews) — Comienza gratis con LiveAgent y brinda una excelente atención al cliente con una solución de help desk de alto nivel para empresas de todos los tamaños.
   - [Ver perfil](https://www.capterra.co/software/102188/liveagent)
   - [Comparar con Dezide](https://www.capterra.co/compare/102188/123909/liveagent/vs/advisor)
4. **Freshservice** — 4.5/5 (685 reviews) — Acelera tu proceso de TI con la creación de una base de conocimiento para tu software de centro de atención.
   - [Ver perfil](https://www.capterra.co/software/132997/freshservice)
   - [Comparar con Dezide](https://www.capterra.co/compare/123909/132997/advisor/vs/freshservice)
5. **JIRA Service Management** — 4.5/5 (763 reviews) — JIRA Service Desk está calificado como el software de ITSM más popular y asequible.
   - [Ver perfil](https://www.capterra.co/software/138769/jira-service-management)
   - [Comparar con Dezide](https://www.capterra.co/compare/123909/138769/advisor/vs/jira-service-management)
6. **SysAid** — 4.5/5 (511 reviews) — Administra fácilmente todas las actividades de tu mesa de ayuda con una solución informática de eficacia comprobada. Encontrarás todos los elementos esenciales que necesita en un solo panel.
   - [Ver perfil](https://www.capterra.co/software/107225/sysaid)
   - [Comparar con Dezide](https://www.capterra.co/compare/107225/123909/sysaid/vs/advisor)
7. **HubSpot Service Hub** — 4.4/5 (187 reviews) — Conserva la organización de tu equipo, crea soluciones proactivas para los clientes y ten conocimiento del nivel de satisfacción de los clientes con HubSpot Service Hub.
   - [Ver perfil](https://www.capterra.co/software/182476/hubspot-service-hub)
   - [Comparar con Dezide](https://www.capterra.co/compare/123909/182476/advisor/vs/hubspot-service-hub)
8. **Yonyx** — 4.7/5 (256 reviews) — Guías interactivas basadas en árboles de decisión que se conectan a la mayoría de los sistemas CRM y bases de conocimientos. Sigue los procesos de negocio de manera interactiva.
   - [Ver perfil](https://www.capterra.co/software/130406/agi-self-service)
   - [Comparar con Dezide](https://www.capterra.co/compare/123909/130406/advisor/vs/agi-self-service)
9. **Agiloft** — 4.8/5 (38 reviews) — Ganador del premio "Editor's Choice". Automatiza la generación de contratos, aprobaciones e informes con proveedores y clientes. Con la confianza de más de 3 millones de usuarios.
   - [Ver perfil](https://www.capterra.co/software/101273/agiloft)
   - [Comparar con Dezide](https://www.capterra.co/compare/101273/123909/agiloft/vs/advisor)
10. **HappyFox Help Desk** — 4.6/5 (92 reviews) — Un software de help desk de gestión de conocimientos que te ayuda a eliminar el desorden y administrar las consultas dirigidas a tu sistema de asistencia al cliente fácilmente.
    - [Ver perfil](https://www.capterra.co/software/83211/happyfox)
    - [Comparar con Dezide](https://www.capterra.co/compare/83211/123909/happyfox/vs/advisor)
11. **Novo Solutions** — 4.3/5 (16 reviews) — Simplify your Work with this easy to use and highly flexible web and mobile Asset, Work Order and Customer Service solution.
    - [Ver perfil](https://www.capterra.co/software/121230/municipal-asset-management-software)
    - [Comparar con Dezide](https://www.capterra.co/compare/121230/123909/municipal-asset-management-software/vs/advisor)
12. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk Guide es una base de conocimientos totalmente integrada en este software de asistencia al cliente.
    - [Ver perfil](https://www.capterra.co/software/164283/zendesk)
    - [Comparar con Dezide](https://www.capterra.co/compare/123909/164283/advisor/vs/zendesk)
13. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 es una destacada plataforma gratuita de gestión del conocimiento social y colaboración que utilizan más de 15 millones de empresas en todo el mundo.
    - [Ver perfil](https://www.capterra.co/software/113540/bitrix24)
    - [Comparar con Dezide](https://www.capterra.co/compare/113540/123909/bitrix24/vs/advisor)
14. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Service Cloud: Plataforma para atención al cliente con soporte omnicanal, automatización y chatbots. Mejora eficiencia y brinda atención personalizada en todos los canales.
    - [Ver perfil](https://www.capterra.co/software/136189/salesforce)
    - [Comparar con Dezide](https://www.capterra.co/compare/123909/136189/advisor/vs/salesforce)
15. **ManageEngine ServiceDesk Plus** — 4.4/5 (227 reviews) — El software de mesa de ayuda de asistencia y la herramienta de gestión de activos incluyen base de conocimiento, gestión de SLA, seguimiento de billetes y gestión de inventarios.
    - [Ver perfil](https://www.capterra.co/software/179501/manageengine-service-desk-plus)
    - [Comparar con Dezide](https://www.capterra.co/compare/123909/179501/advisor/vs/manageengine-service-desk-plus)

## Categorías relacionadas

- [Software de gestión del conocimiento](https://www.capterra.co/directory/30094/knowledge-management/software)
- [Software de contact center](https://www.capterra.co/directory/32035/contact-center/software)
- [Software para call center](https://www.capterra.co/directory/30007/call-center/software)
- [IT Ticketing Systems Software](https://www.capterra.co/directory/32623/it-ticketing-systems-software/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.co/alternatives/123909/advisor)
- [Ver el perfil del producto](https://www.capterra.co/software/123909/advisor)

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