---
description: ¿Qué piensan los usuarios de Spiceworks Cloud Help Desk? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Spiceworks Cloud Help Desk gracias a Capterra Colombia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Spiceworks Cloud Help Desk - Opiniones, precios y características - Capterra Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software de help desk](/directory/30008/help-desk/software) > [Spiceworks Cloud Help Desk](/software/102709/spiceworks-it-help-desk) > [Alternativas a Spiceworks Cloud Help Desk](https://www.capterra.co/alternatives/102709/spiceworks-it-help-desk)

# Alternativas a Spiceworks Cloud Help Desk

Canonical: https://www.capterra.co/alternatives/102709/spiceworks-it-help-desk

> Explorar las mejores alternativas a Spiceworks Cloud Help Desk. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Zoho Desk** — 4.5/5 (2211 reviews) — Pon la atención al cliente en el corazón de tu empresa. Haz que los clientes estén más satisfechos, los agentes más capacitados y tu negocio más saludable.
   - [Ver perfil](https://www.capterra.co/software/169505/zoho-desk)
   - [Comparar con Spiceworks Cloud Help Desk](https://www.capterra.co/compare/102709/169505/spiceworks-it-help-desk/vs/zoho-desk)
2. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk ofrece una de las soluciones de atención al cliente líderes en su sector.
   - [Ver perfil](https://www.capterra.co/software/164283/zendesk)
   - [Comparar con Spiceworks Cloud Help Desk](https://www.capterra.co/compare/102709/164283/spiceworks-it-help-desk/vs/zendesk)
3. **Milvus** — 4.8/5 (298 reviews) — Milvus es un HelpDesk inteligente que optimiza los procesos de gestión, aumenta la productividad de su equipo y proporciona eficiencia a su soporte.
   - [Ver perfil](https://www.capterra.co/software/202528/milvus)
   - [Comparar con Spiceworks Cloud Help Desk](https://www.capterra.co/compare/102709/202528/spiceworks-it-help-desk/vs/milvus)
4. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 60 000 empresas en todo el mundo a crear excelentes experiencias para los clientes.
   - [Ver perfil](https://www.capterra.co/software/124981/freshdesk)
   - [Comparar con Spiceworks Cloud Help Desk](https://www.capterra.co/compare/102709/124981/spiceworks-it-help-desk/vs/freshdesk)
5. **LiveAgent** — 4.7/5 (1753 reviews) — Comienza gratis con LiveAgent y establece grandes relaciones con los clientes con una herramienta de help desk de alto nivel para empresas de todos los tamaños.
   - [Ver perfil](https://www.capterra.co/software/102188/liveagent)
   - [Comparar con Spiceworks Cloud Help Desk](https://www.capterra.co/compare/102188/102709/liveagent/vs/spiceworks-it-help-desk)
6. **Freshservice** — 4.5/5 (685 reviews) — (Servicio de asistencia gamificado + administración de activos) - complicaciones = Freshservice. ¡Además, el centro de atención también está preparado para ITIL\!
   - [Ver perfil](https://www.capterra.co/software/132997/freshservice)
   - [Comparar con Spiceworks Cloud Help Desk](https://www.capterra.co/compare/102709/132997/spiceworks-it-help-desk/vs/freshservice)
7. **SysAid** — 4.5/5 (511 reviews) — SysAid ayuda a los departamentos de TI a trabajar de manera más inteligente, no más difícil, con automatización de help desk basada en una década de información de IA. Pruébalo gratis.
   - [Ver perfil](https://www.capterra.co/software/107225/sysaid)
   - [Comparar con Spiceworks Cloud Help Desk](https://www.capterra.co/compare/102709/107225/spiceworks-it-help-desk/vs/sysaid)
8. **Atera** — 4.5/5 (446 reviews) — Supervisión y gestión remotas (RMM), automatización de servicios profesionales (PSA) y control remoto: la felicidad del cliente en un solo lugar.
   - [Ver perfil](https://www.capterra.co/software/144309/atera)
   - [Comparar con Spiceworks Cloud Help Desk](https://www.capterra.co/compare/102709/144309/spiceworks-it-help-desk/vs/atera)
9. **JIRA Service Management** — 4.5/5 (763 reviews) — JIRA Service Desk está calificado como el software de ITSM más popular y asequible.
   - [Ver perfil](https://www.capterra.co/software/138769/jira-service-management)
   - [Comparar con Spiceworks Cloud Help Desk](https://www.capterra.co/compare/102709/138769/spiceworks-it-help-desk/vs/jira-service-management)
10. **ServiceNow** — 4.5/5 (344 reviews) — ServiceNow automatiza las tareas diarias de asistencia y ayuda a supervisar, medir y procesar cualquier unidad de trabajo. Es fácil de usar y de ampliar.
    - [Ver perfil](https://www.capterra.co/software/152871/servicenow)
    - [Comparar con Spiceworks Cloud Help Desk](https://www.capterra.co/compare/102709/152871/spiceworks-it-help-desk/vs/servicenow)
11. **LiveChat** — 4.6/5 (1715 reviews) — 24 000 negocios utilizan Premium Live Chat y Help Desk Software. ¡Prueba LiveChat y convierte a los equipos en rockstars de atención al cliente\!
    - [Ver perfil](https://www.capterra.co/software/62194/livechat)
    - [Comparar con Spiceworks Cloud Help Desk](https://www.capterra.co/compare/62194/102709/livechat/vs/spiceworks-it-help-desk)
12. **NinjaOne** — 4.7/5 (282 reviews) — La función de emisión de tickets de Ninja es una solución de help desk de TI flexible, fácil de usar y con automatizaciones robustas que aumenta la eficiencia de los técnicos.
    - [Ver perfil](https://www.capterra.co/software/165889/ninjaone)
    - [Comparar con Spiceworks Cloud Help Desk](https://www.capterra.co/compare/102709/165889/spiceworks-it-help-desk/vs/ninjaone)
13. **Desk Manager** — 4.8/5 (106 reviews) — Software de asistencia al cliente que organiza, separa y finaliza llamadas con unos pocos clics.
    - [Ver perfil](https://www.capterra.co/software/173025/help-desk-software)
    - [Comparar con Spiceworks Cloud Help Desk](https://www.capterra.co/compare/102709/173025/spiceworks-it-help-desk/vs/help-desk-software)
14. **ISL Light** — 4.7/5 (779 reviews) — Solución basada en la web que permite conectarte a cualquier computadora o dispositivo móvil. Multiplataforma, segura, con pantalla compartida de alta velocidad.
    - [Ver perfil](https://www.capterra.co/software/146892/isl-light)
    - [Comparar con Spiceworks Cloud Help Desk](https://www.capterra.co/compare/102709/146892/spiceworks-it-help-desk/vs/isl-light)
15. **BOSSDesk** — 4.6/5 (139 reviews) — BOSS Solutions Suite es una galardonada solución de ITSM totalmente integrada y disponible para instalación tanto local como en la nube.
    - [Ver perfil](https://www.capterra.co/software/144825/boss-solutions)
    - [Comparar con Spiceworks Cloud Help Desk](https://www.capterra.co/compare/102709/144825/spiceworks-it-help-desk/vs/boss-solutions)

## Categorías relacionadas

- [Software de help desk](https://www.capterra.co/directory/30008/help-desk/software)
- [Herramientas de seguimiento de problemas](https://www.capterra.co/directory/30675/issue-tracking/software)
- [Software de service desk](https://www.capterra.co/directory/31027/service-desk/software)
- [Software de monitoreo de redes y servidores](https://www.capterra.co/directory/32713/server-monitoring/software)
- [Software para gestión informática](https://www.capterra.co/directory/10001/it-management/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.co/alternatives/102709/spiceworks-it-help-desk)
- [Ver el perfil del producto](https://www.capterra.co/software/102709/spiceworks-it-help-desk)

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