---
description: ¿Qué piensan los usuarios de VoiceAnalytics? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de VoiceAnalytics gracias a Capterra Colombia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: VoiceAnalytics - Opiniones, precios y características - Capterra Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software de análisis de voz](/directory/32258/speech-analytics/software) > [VoiceAnalytics](/software/1014500/voiceanalytics) > [Alternativas a VoiceAnalytics](https://www.capterra.co/alternatives/1014500/voiceanalytics)

# Alternativas a VoiceAnalytics

Canonical: https://www.capterra.co/alternatives/1014500/voiceanalytics

> Explorar las mejores alternativas a VoiceAnalytics. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **CTM** — 4.7/5 (158 reviews) — CallTrackingMetrics captura la trayectoria completa del cliente en los distintos equipos y realiza un seguimiento de todas las conversaciones en una sola plataforma.
   - [Ver perfil](https://www.capterra.co/software/152004/call-tracking-software)
   - [Comparar con VoiceAnalytics](https://www.capterra.co/compare/152004/1014500/call-tracking-software/vs/voiceanalytics)
2. **Gong.io** — 4.8/5 (561 reviews) — Obtén una poderosa visibilidad de las conversaciones con tus clientes. Obtén más negocios, al mejorar las habilidades de ventas y obtener inteligencia del mercado.
   - [Ver perfil](https://www.capterra.co/software/157969/gong-io)
   - [Comparar con VoiceAnalytics](https://www.capterra.co/compare/157969/1014500/gong-io/vs/voiceanalytics)
3. **3CX** — 4.4/5 (467 reviews) — 3CX es un sistema PBX IP de estándares abiertos que incluye videoconferencia, chat en vivo y aplicaciones móviles. Adecuado para empresas de cualquier tamaño y sector.
   - [Ver perfil](https://www.capterra.co/software/158704/3cx)
   - [Comparar con VoiceAnalytics](https://www.capterra.co/compare/158704/1014500/3cx/vs/voiceanalytics)
4. **Calabrio ONE** — 4.5/5 (263 reviews) — Calabrio ONE es una solución integrada de optimización de la fuerza laboral para una estrategia integral de participación del cliente.
   - [Ver perfil](https://www.capterra.co/software/110588/calabrio-one-suite)
   - [Comparar con VoiceAnalytics](https://www.capterra.co/compare/110588/1014500/calabrio-one-suite/vs/voiceanalytics)
5. **inconnect** — 3.9/5 (19 reviews) — Desde hace 20 años ayudamos a las empresas a gestionar la relación con sus clientes por cualquier canal, transformando cada interacción en una oportunidad de negocio.
   - [Ver perfil](https://www.capterra.co/software/164772/omnichannel)
   - [Comparar con VoiceAnalytics](https://www.capterra.co/compare/164772/1014500/omnichannel/vs/voiceanalytics)
6. **CallMiner Eureka** — 4.6/5 (5 reviews) — Solución de gestión del desempeño de centros de atención telefónica y analíticas omnicanal para centros de contacto grandes y pequeños.
   - [Ver perfil](https://www.capterra.co/software/130323/eureka)
   - [Comparar con VoiceAnalytics](https://www.capterra.co/compare/130323/1014500/eureka/vs/voiceanalytics)
7. **Transkriptor** — 4.7/5 (551 reviews) — Convierte audio en texto. Transcribe automáticamente tus reuniones, entrevistas, conferencias y otras conversaciones.
   - [Ver perfil](https://www.capterra.co/software/1030033/transkriptor)
   - [Comparar con VoiceAnalytics](https://www.capterra.co/compare/1014500/1030033/voiceanalytics/vs/transkriptor)
8. **NiCE CXone** — 4.2/5 (581 reviews) — Software de centro de contacto en la nube que ofrece realidad virtual, enrutamiento basado en habilidades, inteligencia artificial, combinación de llamadas y analíticas.
   - [Ver perfil](https://www.capterra.co/software/134775/incontact-call-center-software)
   - [Comparar con VoiceAnalytics](https://www.capterra.co/compare/134775/1014500/incontact-call-center-software/vs/voiceanalytics)
9. **inspeech** — 4.0/5 (1 reviews) — La solución de análisis de voz extrae datos ocultos de todas las interacciones entre agentes y clientes para ayudarte a identificar patrones y tendencias.
   - [Ver perfil](https://www.capterra.co/software/1034666/inconcert-speech-analytics)
   - [Comparar con VoiceAnalytics](https://www.capterra.co/compare/1014500/1034666/voiceanalytics/vs/inconcert-speech-analytics)
10. **CallAI** — 4.7/5 (7 reviews) — Solución automatizada que ayuda a los centros de contacto a analizar el desempeño de agentes y supervisores, así como analizar a competidores y funciones de productos.
    - [Ver perfil](https://www.capterra.co/software/1051183/callai)
    - [Comparar con VoiceAnalytics](https://www.capterra.co/compare/1014500/1051183/voiceanalytics/vs/callai)
11. **XM for Customer Experience** — 4.6/5 (255 reviews) — Qualtrics Customer Experience facilita a las empresas la monitorización, la respuesta y la mejora de cada momento clave del ciclo de vida del cliente.
    - [Ver perfil](https://www.capterra.co/software/152924/customer-frontlines)
    - [Comparar con VoiceAnalytics](https://www.capterra.co/compare/152924/1014500/customer-frontlines/vs/voiceanalytics)
12. **Appen** — 4.1/5 (40 reviews) — Appen proporciona datos de entrenamiento de alta calidad para implementar con confianza IA de prestigio mundial.
    - [Ver perfil](https://www.capterra.co/software/210755/appen)
    - [Comparar con VoiceAnalytics](https://www.capterra.co/compare/210755/1014500/appen/vs/voiceanalytics)

## Categorías relacionadas

- [Software de análisis de voz](https://www.capterra.co/directory/32258/speech-analytics/software)
- [Software de contact center](https://www.capterra.co/directory/32035/contact-center/software)
- [Software de gestión de experiencia del cliente](https://www.capterra.co/directory/30671/customer-experience/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.co/alternatives/1014500/voiceanalytics)
- [Ver el perfil del producto](https://www.capterra.co/software/1014500/voiceanalytics)

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